"Not only does Tango/04 monitor servers, it can also control business processes"

"Products from Tango/04 suit us so well that we cannot even imagine working without them! It is also very good that whenever we need their assistance, it is readily available."

"VISUAL Message Center has helped us easily implement ITIL. Our managers and customers are happy, and of course we are happy too."

"Tango/04 gave us visibility and proactivity"

"It is easy to use it, has incredibly short deployment times, is more affordable and the know-how stays here in ING"

"The project took between three and four weeks, it was really fast"

"Finally, we can monitor our entire IT infrastructure in a simple and intuitive manner, centralizing everything in a single console. Custom reports help us demonstrate the achievement of SLAs."

"With Tango/04 we have more control, more security and systems that work better. We can now focus on new projects."

"Tango/04 proved to be a very positive answer to our exhaustive monitoring needs"

"What I like about Tango/04 is the flexibility it offers you to manage incidents proactively"

“Tango/04 solutions have adapted to our needs so well that now we cannot imagine working without them”

"VISUAL Message Center's rapid deployment, ease of use, usability and reliability were key in choosing this monitoring solution."

"Accomplishment of Service Level Agreements were visible right from the start. The systems' average response time immediately plunged to half the maximum level established at our SLA."

"Traditional monitoring solutions were too expensive, too complex and not at all flexible"

"I love the product! Tango/04 has allowed us to rapidly implement SOX controls, while VISUAL Message Center helps keep our IT infrastructure health"

"The implementation was fast and simple"

"Besides offering a better price, we found it functional and easy to use. It is very visual, easy to manage and maintain"

“We use VISUAL Message Center to monitor each of our servers in detail, which used to be impossible due to time constraints. Now the software does it for us”

"Tango/04 software allowed us to implement efficient compliance controls in record time. It surpassed our expectations. We are very happy"

"Without the electronic receipt of orders our business comes to a complete standstill. It is therefore extremely important that the order process can be carried out at all times"

"Tango/04 solutions help with the visibility, over all through the business, not just applications"

"Thanks to VISUAL Message Center, the IT Department gets daily information in real time of any security incident that occurs in the company"

"We can now say that we are the most advanced branch in our region when it comes to monitoring"

“If we cannot receive our orders online our business grinds to a halt”

"The implementation was very successful. It was done in the estimated time, without any problems whatsoever"

"We were able to align two worlds: IT and business. Now we can control whole processes and determine the root cause of an incident very rapidly"

"Tango/04’s VISUAL Security Suite has allowed us to rapidly implement SOX controls"

"We monitor the entire process - from the initial card request until the delivery of the card to the client - including all internal processes and third parties involved. Without Tango/04 we would lose overview of these complex processes"

"With this project we have improved our systems without increasing our resources. Tango/04 has really helped us"

"With Tango/04, we have made a quantum leap in the quality of our business services."

“The project really works. This gives visibility and credibility to the department”
 

"Enhanced response times and accomplishment of Service Level Agreements were visible right from the start"

"We would arrive in the morning, and find that overnight processes had failed. This could be catastrophic. With Tango/04 now we can rest easy."

"Configuring the Tango/04 software was very easy"

"It is a solution compatible with ITIL V3 that can be adapted to any CIO’s needs"

"Tango/04 solutions have adapted to our needs so well that now we cannot imagine working without them"

"Tango/04 helps us pass audits much more quickly"

"Fortunately we chose Tango/04, especially because the new regulation is even more demanding than the previous ones"

More testimonials

Home | Customers | Case Studies

Case Studies

Pitt Ohio Express reduces the gap between IT and Business thanks to a ‘big eye opener’: Tango/04 solutions
Pitt Ohio Express’ main objective when they decided to implement Tango/04 solutions was to consolidate their disparate monitoring solutions into a single view and then be able to monitor critical processes and applications.
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Zurich Financial Services monitors the performance and quality of services, and controls business activity
From their Center of Excellence, Zurich Financial Services monitors the performance and quality of services, and controls business activity in Switzerland, England, and Spain.
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ING Nationale-Nederlanden monitors with 1-2-3 by Tango/04
The ING Group is one of the world's leading financial corporations, offering banking, insurance and asset management services to more than one million customers worldwide. ING Nationale-Nederlanden Spain uses Tango/04 to ensure the highest Service Levels (SLM) possible and to guarantee optimal Business Services Management (BSM)
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Seur implements Tango/04’s 1-2-3 monitoring strategy
Tango/04 has implemented its new 1-2-3 monitoring strategy at Seur Geopost, one of Spain's prominent courier services. The new strategy involves monitoring Seur's IT infrastructure, its IT security and Compliance, and Business Services Management using only one monitoring solution: 1-2-3 from Tango/04. This success story is a perfect example of how the right monitoring focus can bring immediate satisfaction. Read more about how Seur implemented Tango/04 in record time.
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Fortis - ICS Case Study
The Fortis subsidiary International Card Services (ICS) is one of the largest credit card specialists and a market leader in issuing credit cards in The Netherlands. It needed to monitor its internal business processes to show its internal customers, in real time, the state of their critical operations. The solution: VISUAL Message Center.
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Bayer improves service quality with Tango/04
With an innovative business concept, using 150 service outlets across Argentina, Bayer CropScience wins an international Business Excellence Award.
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Aspasiel - MSP Case Study
The growth of their datacenter forced the MSP Aspasiel to change their monitoring solution and implement the much more flexible and easy to use solution from Tango/04.
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BLP Bank
BLP Bank needed to improve its IT security controls and policies to meet internal and external audits and Central Bank requirements.
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Sligro Food Group
Sligro Food Group's IT department must monitor its infrastructure to secure 24/7 processing of electronic orders.
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Farmanet
Farmanet needs to monitor the nightly upload of billing data to ensure that its customers and sales force can correctly consult the commercial information they need.
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