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Zurich Financial Services monitors the performance and quality of services, and controls business activity

Zurich Center of Excellence (CoE) needed to constantly monitor the performance and quality of services provided by the company in different countries. They decided to implement a monitoring solution for displaying in automated dashboards and in real time, information graphed in a simple and intuitive way regarding business activity (transactions, users and response time, among others).



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Alignia for Online Business Services - Case Study: Zurich Insurance Company

Pierre Butin, Head of Operations Architecture & Development Operations at Zurich Insurance shows us how Zurich Insurance Group started a new monitoring phase focused on Business processes thanks to Online Business Services. Presentation offered at the Tango/04 Monitoring Symposium 2014.


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Case Study: Zurich Financial Services

Zurich Center of Excellence, located in Barcelona, implemented a monitoring solution that shows business activity information in an easy and intuitive way using automated, real time graphical Dashboards.


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