White Papers
Visibilidad Total: Cómo aumentar el control y dar valor al negocio
Este White Paper procura iniciar el debate sobre el concepto de Visibilidad en las empresas y describe por qué actualmente se trata de una necesidad ineludible para conservar y mejorar los niveles de servicio, agregar valor al negocio, reforzar la seguridad y acelerar el proceso de toma de decisiones, maximizando el rendimiento de los recursos. El documento indaga sobre dichas problemáticas y -mediante ejemplos de casos reales- muestra algunos de los beneficios que resultan de la implementación de soluciones que proporcionen visibilidad tanto a IT como al resto de las áreas de la compañía.
Six steps for making your MSP more profitable
Due to the tough economic climate Managed Service Providers (MSPs) are finding an increasing demand for their services from companies of all sizes and in all industries. Most corporate IT departments continue to have growing needs for equipment, software and technical staff but many are faced with significant budget cuts. As a result, more companies will be reaching out to MSPs for advice on meeting their IT needs in an economical way.
Protecting your Application Investment with Service Oriented Monitoring
Service Oriented Monitoring is an approach used to relate technical elements (firewalls, routers, switches, servers, databases, interfaces to other applications, SOAP calls, etc.) to a particular IT service (order processing, billing, inventory control, logistics, etc.). It’s about understanding which technical elements support just one critical service and understanding the impact of those elements on your business.
Facilitate PCI Compliance Using Tango/04 Multiplatform, Real-Time Solutions
The Payment Card Industry Data Security Standard pertains to any company that stores, processes or transmits credit card information. If this applies to your company, you are required to be compliant with this private industry standard today. Depending on the volume of credit card transactions you process, the task of demonstrating compliance may include an annual on-site audit conducted by an external auditor. In any case, you don’t want to operate your business in a non-compliant state because the associated penalties can be severe. For instance, if a data breach occurs while you are noncompliant, you can be fined up to $500,000 per incident and suffer revocation of your right to accept or process credit card transactions. This could certainly be fatal to your business.
End-to-end Service Level Monitoring with Synthetic Transactions
Simulated or “synthetic” transactions are usually the best way to monitor response time and availability of critical business services. By using them, service levels can be achieved and controlled comprehensively, easily, and efficiently. Synthetic transactions are also valuable for security vulnerability testing, KPI retrieval, and alignment between the IT department and corporate goals.
This white paper describes why synthetic transactions are popular, the desired characteristics of a good synthetic transaction engine and the Tango/04 extensions around this technology designed to increase the value of your monitoring projects.
Monitorización: ¿Agentless o basada en Agentes? La historia interminable
Cual es mejor ¿Agentless o basada en agentes? Ha existido mucho debate sobre esta cuestión, y parece ser una discusión interminable. Hemos recibido muchas preguntas al respecto, y de ahí este documento, cuya intención es examinar la cuestión a la luz de los nuevos desarrollos y la experiencia de Tango/04 y las peticiones de los usuarios. De todas formas, como decimos al final, recuerde que es mucho más importante
qué hace con los datos recuperados que el método usado para recuperarlos.
Sustainable SOX Compliance Made Easy With Tango/04 Multiplatform, Real-time Solutions
The SOX Act has been around for five years now and many of you have probably spent numerous hours trying to define and implement a rigorous security plan. Because you need to expose your internal control strategy to an outside auditor on an annual basis, the most successful strategies will be based on the notion of sustainable compliance.
