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Accueil | Support | Incidents Techniques

Installation of ThinkServer 1.6 SP03 HF04 may cause Web Transaction monitors to fail

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Number

327

Date

21 Juin 2011

Product

ThinkServer

Question

Why do Web Transaction monitors stop working after installing the latest ThinkServer HotFix?

Answer

 The ALEV scripting language library distributed with HF04 has been optimized, intended for use with SNMP monitors, but which is also used by Web Transaction monitors.

Workaround

A new version of this ThinAgent is now available. This version has been tested with the current ALEV library (version 1.6.0.15) and fixes this issue.

Contact support to request the new ThinAgent.

 

Version which has solved the problem

1.6 SP03 HF05

Additional Documentation