24th Aug 2005

Capgemini, a global leader in consulting, technology and outsourcing services with 60,000 employees worldwide, has successfully implemented ITIL best practices in its iSeries environment using Tango/04's VISUAL Message Center suite of systems management software.

Companies in Central Europe that outsource their iSeries-based business applications management to the Dutch branch of Capgemini now have full visibility of the quality and level of service they receive, which has greatly improved customer satisfaction.

“Most frameworks are not solutions that work well on the iSeries. Instead, VISUAL Message Center is much easier to use, reporting is very nice and simple, and service level management reports can be scheduled and automated,” said Rob Freeling, IT Consultant of Capgemini in the Netherlands.

Developed by Tango/04 Computing Group, a leading developer of software solutions for Systems Management, Security and Business Service Management (BSM), VISUAL Message Center is an award-winning suite of monitoring, automation, alerting and reporting software products for IT cross-platform infrastructures.

Read the complete Press Release by clicking here

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