We understand our customers’ problems when it comes to managing multiple solutions and technological products, with all their complexity and the usual lack of resources. Therefore, we have adapted our offer in order to include flexible and effective options that help our customers meet their needs.
These services are highly recommended for all clients, whether they are capable and willing to manage the solution themselves or not. We offer two different modes: Advanced Assistance Service and Managed Administration Service.
Once either of these two services is contracted, Tango/04 will assign a Functional Executive, who will have detailed knowledge of the customer’s implementation, and who will be the contact point for functional issues, make recommendations for improvement, coordinate the necessary resources to provide the service, and strive to ensure that the customer takes full advantage of the solution and is always satisfied.