VISUAL Support is a tool that shows all environment information related to a job to allow for the quick resolution of problems.

• Enormously reduce support costs
• Keep critical applications running
• View the current user screen up to the last key pressed
• See and edit internal areas of the job on the spot (LIBL, QTEMP, LDA, etc.)
• Browse and search for system objects, applications, program structures and source members
• Collect all the necessary information to get support from external consultants, IBM, etc.
• Capture the keyboard remotely (requires the VISUAL Remote Control add-on)