VISUAL Support: Your Tool to Solve Problems for System i
VISUAL Support is a tool that shows all job-related environment information to allow for the quick resolution of problems.
- Enormously reduce support costs
- Keep critical applications running
- View the current user screen up to the last key pressed
- See and edit internal job areas on the spot (LIBL, QTEMP, LDA, etc.)
- Browse and search for system objects, applications, program structures and source members
- Collect all the necessary information to get support from external consultants, IBM, etc.
- Remotely capture the keyboard (requires the VISUAL Remote Control add-on)