Groupe Mutuel
France

VISUAL Control for Windows & VISUAL Control Graphical Analyzer

Groupe Mutuel is one the biggest insurance companies in Switzerland. Hundreds of thousands of people trust their insurance policies to Groupe Mutuel. The company has grown spectacularly since its creation in 1993. With over 400,000 customers, the company employs around 600 people and has some 20 agencies in Switzerland, and a turnover of around CHF900m.

Information Technology is fundamental to companies like Groupe Mutuel, who owe their business to the trust of their customers. Solid, robust, stable, these are the words that describe the IT department. No IT processes can fail, nothing can be overlooked. Due to the quantity of users and jobs connected daily to the AS/400, it is almost impossible to know which process is failing or how is the actual workload unless one has the proper monitoring tool.

M. Patrick Abbet -Systems Manager of Groupe Mutuel- uses VISUAL Control for Windows to monitor his AS/400 every day during peak hours, and uses the automatic Snapshot capture function to analyze performance data later. When he detects critical performance situations on the AS/400, he just quickly glances at the Control Panel to get all the information that he needs regarding the problem. Even if he is working with the Control Panel minimized, or if he is out of the office, he can still be alerted immediately to any problem thanks to the automatic alarms.

M. Abbet also uses the Graphical Analyzer to detect performance tendencies. "I am very interested to see the evolution of the average response times from day to day, above all during peak hours. I also like to correlate the response times with the system workload to see how one value affects the other", comments M. Abbet. Of course, this information is easily visualized with Graphical Analyzer, or by which even allows him to analyze the performance data hour by hour. "This tool is what we have been looking for a long time not just a real time AS/400 performance monitor, but also a tool which shows us the historical information quickly and simply."

With Graphical Analyzer, M. Abbet can also discover other tendencies "such as disk usage from month to month in order to plan upgrades, or the detection of critical jobs which consume too much CPU, so that we can assess whether they need redesign, or rescheduling."

In summary, VISUAL Control for Windows and Graphical Analyzer protect Groupe Mutuel and their IT department from unexpected performance problems. And they can always count on the direct support of the product's creators, Tango/04 Computing Group.

For more information about VISUAL Control for Windows, VISUAL Control Graphical Analyzer or other Tango/04 software products, please visit Tango/04's products website or contact your local Tango/04 Business Partner.

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