VISUAL Message Center: The Integral Monitoring Solution of Tango/04
What is VISUAL Message Center?
VISUAL Message Center is an extremely powerful monitoring solution. It controls the Technology, Security and critical Business processes of a company in real time with only one product.
The solution centralizes events, controls and information from different sources and it offers immediate visibility of what is happening at any given moment, identifying any situation that may be affecting the critical activities of the company, offering you an essential tool to react proactively and providing you support to carry out an ongoing improvement and quality process.
Our award-winning software was designed and developed to offer maximum ease of use, implementation and administration. Together with its incredible power and flexibility, this provides an amazing return on investment and a very high level of satisfaction supported by testimonials from our customers.
One Product for all your Business needs
The Secret Sauce: Our Agile Processes
Our solution is not just software. We give you the secret recipe for success embedded in our software. Click here for more information on our pioneering work on Agile Service Management.
The Product
VISUAL Message Center is the only product with different modules, each of which were developed to offer maximum ease of use and management, and with a design and aesthetic quality highly distinguished by our customers.
The layered architecture and product division in different modules make VISUAL Message Center extremely flexible and scalable, enabling its adaptation into complex and very large architectures.
Collection Layer
The modern event collection architecture of VISUAL Message Center is based almost entirely in agentless technology. This allows the control of complex and heterogeneous infrastructures as well as the integration of different sources of information in a non intrusive manner (without the need of installing agents or modules) thus offering maximum ease of implementation and management.
Centralization and Processing
A powerful and customizable console that allows centralization and correlation of complex events and storage in Anti-Tamper databases that keeps them secure and available all the time. Its advanced monitoring, automation, alert, scaling, and visualization functions facilitate the management of multiple systems, applications, business processes, networks, devices and other components.
Presentation
A powerful module to generate control panels (dashboards) that allows you to translate the collected information into graphics, tables, and business views to get a quick and deep look, easy to understand, address to help you to make critical decisions in seconds. Its advanced and customizable report system helps you to make a detailed historic analysis of all the events of the day, allowing you to draw conclusions of what happened and to establish an ongoing improvement process.
SmartConsole
It integrates, analyses, diagnoses and responds to events generated from the different infrastructure, applications, databases and other sources components, in real time.
ThinkServer
It is the highly powerful central event collection module of VISUAL Message Center that allows to integrate multiple sources and origins. The solution architecture was developed to integrate multiple ThinkServers that collect information which provides maximum scalability and flexibility.
Dashboards
It allows to integrate a unique control panel: images, graphics, data tables, services and processes status icons, indicators of service level compliance, KPIs, and other elements providing maximum flexibility.
Reports
It facilitates the instant creation of intelligent and historic reports about service levels (SLAs), security, regulatory compliance, user activity, system utilization and much more. Its clear and intuitive design provides you with a matchless ease of use.
Notifier
It uses SMS and e-mail to make notifications to any mobile device. Any received message or event can be sent to one or more devices. It allows to respond messages and to execute remote commands.
Web SmartConsole
It provides visibility of any service status, critical application or component as well as all the related events, from an Internet browser.
Applications Agent
It allows to collect information from different file systems, logs, etc., and from several platforms in real time. It allows to monitor millions of text lines each day, from multiple sources from only one point.
AccessServer
It manages the security functions of all VISUAL Message Center modules, and provides authentication control, authorization management and audit trail.
