VISUAL Message Center - Systems, Applications and Business Service Management

Tango/04 Computing Group, the European leader in Enterprise Monitoring software, will participate as a sponsor at the Midsize Enterprise Summit Regional Series Boston, the second of a series of three regional events. This particular one will be held on March 11th in the Westin Waltham Hotel, Boston, MA.

Tango/04 is presenting the success story of ING Nationale-Nederlanden, one of the world’s leading financial corporations offering banking, insurance, and asset management services to more that 85 million customers worldwide. The company uses Tango/04 monitoring solutions to control performance and availability of: web services, Call Centers, Corporate reporting, Data Warehousing processes, VPN, email services, and many other critical applications, as well as the whole supporting technical infrastructure. ING Nationale-Nederlanden also monitors the entire security of Windows, AIX, and IBM System i servers, including control of security policies and audit changes, user management, groups and privileges, important events, sensitive data access, control of super users, etc.

Tango/04 Computing Group, the European leader in Enterprise Monitoring software, continues reinforcing its important focus on outsourcing, data center, and MSP (Managed Service Provider) companies. Recently, the company announced it had passed the Vendor Accreditation Program (VAP) for MSP Alliance (MSPA) and today announced its participation in two more displays related to the MSP industry: ConnectWise Partner Summit and MSP World.

Tango/04 Computing Group today announced that it has received accreditation under the MSPAlliance’s (MSPA) Vendor Accreditation Program (VAP). VAP is the first program of its kind, specifically designed by managed service providers (MSPs) as a benchmark for vendors who sell to the MSP community. Vendors who bear the VAP seal have shown they abide by the highest principles of quality in areas such as financial stability, positive channel practices, product research and development, and MSP customer satisfaction.

In only one solution with multiple benefits,expandable and easy-to-use. 8 pages Brochure

Tango/04 Computing Group, the European leader in Enterprise Monitoring software, announced today that it has been positioned by Gartner, Inc., the world's leading information technology research and advisory company, in it’s 2009 Magic Quadrant for IT Event Correlation and Analysis (ECA) research report.

Applications are what make your business function. Users don’t interact with the hardware, they interact with applications. Applications today are more complex than ever with many more points of failure to monitor and manage due to web interfaces, mobile devices, and applications talking to other applications on different platforms.

Yes, hardware is fully involved in supporting applications and services, but today hardware is often not the cause. Too often, the problems are at the interfaces with devices and between platforms. We have heard many times about problems where users are having trouble and can’t do their jobs, but the hardware seems to be working fine. The problem is somewhere in the software or architecture of the application or service. How can it be found?

How can your people get vision into all of these connections? Tango/04 believes that the only answer is to monitor from an Applications or Services point of view. This is Service Oriented Monitoring.

Due to the tough economic climate Managed Service Providers (MSPs) are finding an increasing demand for their services from companies of all sizes and in all industries. Most corporate IT departments continue to have growing needs for equipment, software and technical staff but many are faced with significant budget cuts. As a result, more companies will be reaching out to MSPs for advice on meeting their IT needs in an economical way.

Tango/04 has implemented its new 1-2-3 monitoring strategy at Seur Geopost, one of Spain's prominent courier services. The new strategy involves monitoring Seur's IT infrastructure, its IT security and Compliance, and Business Services Management using only one monitoring solution: 1-2-3 from Tango/04. This success story is a perfect example of how the right monitoring focus can bring immediate satisfaction. Read more about how Seur implemented Tango/04 in record time.

This document describes the reports that are available within Tango04’s Reporting System which are useful for controlling iSeries system security.

With an innovative business concept, using 150 service outlets across Argentina, Bayer CropScience wins an international Business Excellence Award.

The ING Group is one of the world's leading financial corporations, offering banking, insurance and asset management services to more than one million customers worldwide. ING Nationale-Nederlanden Spain uses Tango/04 to ensure the highest Service Levels (SLM) possible and to guarantee optimal Business Services Management (BSM).

Tango/04, developer and provider of monitoring solutions has won the project to monitor Westports Malaysia’s e-terminal, the country’s most modern port handling information system. Together with leading Malaysian IT-consultancy Privasia, Tango/04 monitors Westports’ Solaris and IBM iSeries as well as its Oracle engines, ensuring 100% availability of Westports’ e-terminal.

Avnet Technology Solutions has chosen Tango/04 to monitor its increasingly complex IT infrastructure. Tango/04 has enabled Avnet to manage Business Services and Processes more proactively and to establish critical processes more rapidly.

What are Synthetic Transactions? Why are they useful? How can they be paramount for end-to-end Service Level Management projects? What characteristics should they have? Everything you always wanted to know about the subject in one easy-to-read Tango/04 white paper. A4 printing version

The Fortis subsidiary International Card Services (ICS) is one of the largest credit card specialists and a market leader in issuing credit cards in The Netherlands. It needed to monitor its internal business processes to show its internal customers, in real time, the state of their critical operations. The solution: VISUAL Message Center.

With the addition of these HP-UX monitors, VISUAL Message Center now helps IT departments manage all major UNIX systems, as these new HP-UX Agents complement the already existing range of AIX, Sun Solaris, Linux and other VISUAL Message Center Agents.

Sligro, the largest food wholesaler in the Netherlands, chooses VISUAL Message Center to monitor and manage its critical business processes, increase availability, save time and improve profit margins. Sligro’s infrastructure encompasses more than 70 Windows servers and approximately 60 iSeries systems. Protecting business processes supported by this infrastructure from downtime is crucial to Sligro.

The new Universal Transaction Agent allows to monitor the actual experience of business application users and simplifies Service Level Management

Boehringer Ingelheim, one of the world's leading pharmaceutical laboratories, needed a tool that would allow it to centralize the monitoring of its business processes, infrastructure, and IT security in a functional, fast, and visual way in a single console. The solution was VISUAL Message Center.

Universal Transaction ThinAgent (UTA) Data Sheet. This new VISUAL Message Center optional module monitors the actual user experience provided by multiplatform business applications and proactively detects application failures.

VISUAL Message Center, Tango/04’s IT operations monitoring, Business Service Management (BSM) and Service Level Management (SLM) software solution, receives the IBM ServerProven designation for the third year running.

Helvetia, an insurance company, optimizes its B2B processes with Tango/04 VISUAL Message Center. The company’s critical extranet applications are accessed by over 3000 intermediary agents and 500 employees. VISUAL Message Center monitors every operation to make sure everything is working as expected. This case study was published by Computing Spain magazine on March 22, 2006.

New WebSphere Application Server ThinAgents extend the IT Monitoring capabilities of VISUAL Message Center. Companies relying on IBM’s WebSphere Application Server (WAS) to consolidate, distribute and integrate Web-based applications across their multiplatform IT infrastructures, can now easily monitor and manage the performance of their applications in real time

Downloadable PDF version of Tango/04's Business Service Management (BSM) brochure, also known as Executive Briefing.

Tango/04’s IT Monitoring solution introduces new real-time SLM and BSM features. Improvements include new, fully customizable dependency rules between components and business processes, real-time business impact assessment, detailed problem root-cause analysis and new BSM and SLA reports

This datasheet describes VISUAL Security Suite's features and benefits.

Farmanet, a pharmaceuticals distribution company, uses Tango/04's VISUAL Message Center for monitoring their nightly billing process. With specific controls for iSeries and Windows, it ensures data consistency, improving the sales, billing and inventory information services they provide to their sales force and customers.

This data sheet describes VISUAL Message Center's SQL Server ThinAgents functionalities and benefits

UNIX and Linux Monitoring Data Sheet, announcing UNIX, Linux, AIX, HP-UX, Sun Solaris and Syslog monitoring capabilities for VISUAL Message Center

Companies relying on Microsoft Exchange Server for their e-mail business communications, can improve the availability and performance of their e-mail server using the new dedicated Exchange Server ThinAgents of VISUAL Message Center

This white paper describes how VISUAL Message Center can be used to monitor enterprise-critical applications and business processes based on IBM eServer iSeries-AS/400 systems. A must-have to understand the real benefit of implementing VISUAL Message Center. Use the enclosed self evaluation questionnaire to compare VISUAL Message Center with similar solutions. USA Version

20-page full-color brochure about Tango/04 VISUAL Security Suite and all security and auditing modules, including Tango/04 Data Monitor. Provides the reader with an overview of Tango/04 solutions for compliance with SOX, HIPAA, 21 CFR Part 11, European privacy laws and other regulations.

Tango/04 has released key new iSeries monitoring agents and features for its flagship Operations and BSM solution, VISUAL Message Center, during the COMMON Spring 2006 Conference.

Companies with applications running on UNIX, AIX and Linux servers or logical partitions can improve the availability and performance of their business services using the new dedicated ThinAgents of VISUAL Message Center, Tango/04’s IT operations monitoring and Business Service Management solution.

The new modular architecture of VISUAL Security Suite provides small and medium businesses with an affordable and scalable solution to protect their corporate data and achieve compliance with SOX and other regulations. The new version of the suite now integrates SmartConsole, Tango/04 Data Monitor, Reporting System and other modules.

White paper about how to implement a successful Monitoring and BSM project.

This case study explains how VISUAL Message Center helps Capgemini improve satisfaction among its outsourcing clients in the Netherlands by simplifying the implementation of ITIL Best Practices in its iSeries environment.

In this case study, learn how Tango/04's VISUAL Message Center helps CC&G (Cassa di Compensazione e Garanzia) achieve 24/7 availability and top service levels to protect the effciency of Italian stock markets.

CC&G, the clearinghouse that records and authorizes all trades in Italy’s stock exchanges, uses Tango/04’s VISUAL Message Center to ensure 24/7 availability of its services and prevent financial risk

Learn how Tango/04 Data Monitor helps companies comply with regulations and prevent fraud. Fast to deploy and easy to use, it captures in real-time all insert, update and delete operations performed to specific records in iSeries and SQL Server databases, and generates audit reports.

VISUAL Message Center helps Capgemini simplify implementation of ITIL in its iSeries environment

Performance Agent Data Sheet, announcing iSeries, Windows and SNMP monitoring capabilities.

VCW 9 Data Sheet, announcing iSeries, Windows and SNMP monitoring capabilities.

IBM has granted the IBM ServerProven status to VISUAL Message Center after verifying its implementation at customer sites worldwide.

This data sheet describes main functionalities and benefits of Oracle monitoring ThinAgents wich are part of VISUAL Message Center.

White Paper about Monitoring SQL Server with VISUAL Message Center.

This datasheet describes Lotus Domino Agent, wich is part of VISUAL Message Center.

This datasheet describes the Network Monitoring Thinagents, wich are part of VISUAL Message Center.

White Paper explaining the capabilities for Business Services Monitoring of VISUAL Message Center. (keywords: bsm)

Press Release about new functionalities included in VISUAL Message Center 6.0

This data sheet describes the functions and benefits of the Windows Monitoring ThinAgents available in VISUAL Message Center 6. It includes a summary of the Basic, Advanced and Security Windows Monitoring packs.

This data sheet describes the main capabilities of VISUAL Message Center Interactive SQL Monitor and SQL Monitor Agents, that reinforce the protection of the critical data stored in your iSeries systems by auditing all SQL statements executed by users and programs.

This case study shows how Laboratorios Pierre Fabre consolidates their security and infrastructure management of their systems with VISUAL Message Center Tango/04 SafeDeploy methodology

White Paper about Monitoring Oracle with VISUAL Message Center.

This press release discusses how Tango/04 has been selected as an Autonomic Computing Business Partner by IBM in recognition of Tango/04’s continued development of self-managing system solutions.

This article documents the new features and strengths of VISUAL Control for Windows, version 8.00. Published in The Landing Zone, September 2003.

This data sheet describes the main capabilities of Applications Agent - part of VISUAL Message Center.

This data sheet describes the functionality of VISUAL Message Center. This can be used in conjunction with other datasheets or can replace the VMC folder.

This document is a Press Release on Nissan's use of VISUAL Message Center and Notifier. Also see Nissan Case Study.

Case Study on how Nissan Motor Iberica uses VISUAL Message Center and Notifier on their production iSeries.

This data sheet describes the main capabilities of Interactive Agent & Crash Preventer module of VISUAL Message Center, which allows monitoring and problem-solving for iSeries interactive jobs.

This data sheet describes the main capabilities of Reporting System module of VISUAL Message Center.

This datasheet describes the auditing and security management capabilities of the iSeries Security Agent, a module of VISUAL Message Center.

This data sheet describes Notifier agent for VISUAL Message Center, which enables two-way SMS and email communication of system messages for iSeries problem alerting & solving.

This datasheet describes the Windows Server Agent module for VISUAL Message Center.

This data sheet describes the powerful problem-solving and support features of the iSeries Support Agent, a module of VISUAL Message Center.

This datasheet details the monitoring capabilities of the iSeries Server Agent, a module compatible with VISUAL Message Center.

This datasheet introduces the main features of the SmartConsole for VISUAL Message Center, describing the different views, filters and alerting capabilities it provides.

A white paper describing how VISUAL Message Center can be used as a cost-wise alternative to Enterprise Systems Management frameworks, offering similart functionality and integration at a fraction of the total cost of ownership, and with a far greater ROI.

This Case Study explains how Emile Maurin uses VMC to get alerted immediately to any mission critical AS/400 application error.