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Technical Issues

Tango/04 offers a knowledge base including product hot-fixes, white papers, FAQ’s and tutorials, among others, with 24 hour Access via the Web for your comfort. You can consult our self-help services or contact our Technical Support team to obtain specific assistance on different solutions and products. We are here to help you with all your technical service needs.

Our support team continuously updates the technical incidents section so you can see the most recent answers to common questions. If you are having problems or if you have doubts about a specific function, have a look at recent incidents and you may find the answer you are looking for. They always include ways to solve them or alternative solutions.

Numbersort icon Product Title Date
345 Notifier New HotFix for VISUAL Message Center Notifier V7.0 2012-01-26
344 Reports New HotFix for VISUAL Message Center Reports V1.0 2012-01-25
343 Goals New BETA Version of VISUAL Message Center Goals V1.0 2012-01-16
342 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2012-01-04
341 SmartConsole New Service Pack for VISUAL Message Center SmartConsole V7.5 2011-11-15
341 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-12-27
339 SmartConsole New Version of VISUAL Message Center SmartConsole V8.0 Beta 2011-11-04
337 AccessServer New Service Pack for VISUAL Message Center AccessServer V1.2 SP02 2011-11-02
336 Cisco Operations Config New Configuration Pack for Cisco Operations Config V1.0 2011-10-28
335 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-10-10
334 Database Settings Administrator New Service Pack for VISUAL Message Center Database Settings Administrator V3.3 SP01 2011-10-04
333 ThinkServer Date type variables sent to database are converted into number type variables. 2011-09-15
332 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-08-25
331 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-08-12
330 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2011-07-14
329 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-07-05
328 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-06-27
327 ThinkServer Installation of ThinkServer 1.6 SP03 HF04 may cause Web Transaction monitors to fail 2011-06-21
326 ThinkServer Windows 2008/Vista security may block the launch of ThinkServer 2011-06-21
325 Dashboards Missing hosts with long names in VISUAL Message Center Dashboards 2011-06-17
324 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 2011-05-23
323 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-05-10
322 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2011-04-20
321 Dashboards HotFix for VISUAL Message Center Dashboards V2.0 2011-04-12
320 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-04-12
319 AccessServer "Insert Error” when upgrading from AccessServer version 1.1.x 2011-03-16
318 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2011-02-28
317 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-02-22
316 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2011-02-17
315 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-02-07
314 VISUAL Message Center (iSeries Modules) New HotFix for VISUAL Message Center (iSeries Modules) V6.0 2011-02-04
313 VISUAL Message Center (iSeries Modules) New HotFix for VISUAL Message Center (iSeries Modules) V6.0 2011-02-03
312 SmartConsole New Service Pack for VISUAL Message Center SmartConsole V7.5 2011-01-13
311 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 HF07 2011-01-10
310 ThinkServer VMware ThinAgents no longer supports VMware ESX and ESXi V3.5 starting with ThinkServer V1.6 SP01 HF02. 2011-01-05
309 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2011-01-03
308 VISUAL Message Center iSeries Performance Manager New Service Pack for VISUAL Message Center iSeries Performance Manager V9.0 2010-12-10
307 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-11-18
306 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 2010-11-05
305 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-10-28
304 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2010-10-22
303 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-10-15
302 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-09-07
301 Applications Agent New Service Pack for VISUAL Message Center Applications Agent V2.0 SP03 2010-09-02
300 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-08-30
299 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-08-23
298 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-08-19
297 General Information Important Correction to the VMware Operations ThinAgents User Guide 2010-08-17
296 Windows Security Config New version of Windows Security Config V4.3 2010-08-06
295 Database Settings Administrator New HotFix for VISUAL Message Center Database Settings Administrator V3.3 2010-07-27