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to find out details of the Tango/04 products that receive expert maintenance and support and the dates that the service is offered until.

Technical Issues

Tango/04 offers a knowledge base including product hot-fixes, white papers, FAQ’s and tutorials, among others, with 24 hour Access via the Web for your comfort. You can consult our self-help services or contact our Technical Support team to obtain specific assistance on different solutions and products. We are here to help you with all your technical service needs.

Our support team continuously updates the technical incidents section so you can see the most recent answers to common questions. If you are having problems or if you have doubts about a specific function, have a look at recent incidents and you may find the answer you are looking for. They always include ways to solve them or alternative solutions.

Numbersort icon Product Title Date
327 ThinkServer Installation of ThinkServer 1.6 SP03 HF04 may cause Web Transaction monitors to fail 2011-06-21
326 ThinkServer Windows 2008/Vista security may block the launch of ThinkServer 2011-06-21
325 Dashboards Missing hosts with long names in VISUAL Message Center Dashboards 2011-06-17
324 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 2011-05-23
323 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2011-05-10
322 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2011-04-20
321 Dashboards HotFix for VISUAL Message Center Dashboards V2.0 2011-04-12
320 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-04-12
319 AccessServer "Insert Error” when upgrading from AccessServer version 1.1.x 2011-03-16
318 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2011-02-28
317 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-02-22
316 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2011-02-17
315 Reports New HotFix for VISUAL Message Center Reports V1.0 2011-02-07
314 VISUAL Message Center (iSeries Modules) New HotFix for VISUAL Message Center (iSeries Modules) V6.0 2011-02-04
313 VISUAL Message Center (iSeries Modules) New HotFix for VISUAL Message Center (iSeries Modules) V6.0 2011-02-03
312 SmartConsole New Service Pack for VISUAL Message Center SmartConsole V7.5 2011-01-13
311 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 HF07 2011-01-10
310 ThinkServer VMware ThinAgents no longer supports VMware ESX and ESXi V3.5 starting with ThinkServer V1.6 SP01 HF02. 2011-01-05
309 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2011-01-03
308 VISUAL Message Center iSeries Performance Manager New Service Pack for VISUAL Message Center iSeries Performance Manager V9.0 2010-12-10
307 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-11-18
306 Database Settings Administrator New HotFix for Database Settings Administrator V3.3 2010-11-05
305 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-10-28
304 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 2010-10-22
303 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-10-15
302 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-09-07
301 Applications Agent New Service Pack for VISUAL Message Center Applications Agent V2.0 SP03 2010-09-02
300 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-08-30
299 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-08-23
298 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-08-19
297 General Information Important Correction to the VMware Operations ThinAgents User Guide 2010-08-17
296 Windows Security Config New version of Windows Security Config V4.3 2010-08-06
295 Database Settings Administrator New HotFix for VISUAL Message Center Database Settings Administrator V3.3 2010-07-27
294 ThinkServer New HotFix for VISUAL Message Center ThinkServer V1.6 SP03 2010-07-16
293 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 SP01 2010-07-16
292 ThinkServer New Service Pack for VISUAL Message Center ThinkServer V1.6 2010-07-08
291 No Product related New way to download Tango/04 updates 2010-06-28
290 Notifier New Service Pack for Notifier V7.0 2010-06-23
289 Reports New HotFix for VISUAL Message Center Reports V1.0 2010-06-15
288 VISUAL Control Performance Planner for iSeries New version for VISUAL Control Performance Planner for iSeries V14.0 2009-09-01
287 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-06-07
286 Unix Security Config New Unix Security Config Version 2.0 2010-06-01
285 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-05-21
284 SmartConsole New HotFix for VISUAL Message Center SmartConsole V7.5 2010-05-14
282 Database Settings Administrator New HotFix for VISUAL Message Center Database Settings Administrator V3.3 2010-04-09
280 Dashboards New HotFix for VISUAL Message Center Dashboards V2.0 2010-04-08
279 Reports Changing the subject when sending an e-mail from the Reports execution monitor 2010-04-08
278 Reports Reapplying the Latest HotFix or Service Pack After Forcing a First Run or Rebuilding the Repository 2010-04-08
277 Reports Two new Reports Template Installers for VISUAL Message Center Reports V1.0 2010-04-08
276 General Information PowerTech Network Security cutoff support for iSeries V5R3 2010-04-06