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Technical Issues

Tango/04 offers a knowledge base including product hot-fixes, white papers, FAQ’s and tutorials, among others, with 24 hour Access via the Web for your comfort. You can consult our self-help services or contact our Technical Support team to obtain specific assistance on different solutions and products. We are here to help you with all your technical service needs.

Our support team continuously updates the technical incidents section so you can see the most recent answers to common questions. If you are having problems or if you have doubts about a specific function, have a look at recent incidents and you may find the answer you are looking for. They always include ways to solve them or alternative solutions.

Numbersort icon Product Title Date
122 General Information Problems when installing VISUAL Support Pro from CD 05-11-08 2005-11-29
121 General Information Problems when installing VISUAL Support Pro from CD 05-11-08 2005-11-29
120 ThinkServer UNIX support in VISUAL Message Center ThinkServer 2005-11-24
118 Notifier Issues with Notifier 2005-06-14
117 General Information VISUAL Message Center crashes upon exiting the application. 2005-05-18
115 General Information VISUAL Message Center update for CD 050404 2005-05-17
114 General Information Business Views criticalness states are not saved. 2005-05-13
113 General Information Business Views criticalness states are not saved. 2005-05-13
112 General Information ALEV expressions corrupt after importing VMC configuration 2005-05-13
111 ThinkServer SNMP Monitors disappear when migrated to newer version 2005-05-10
110 ThinkServer "corrupted file" warning appears when starting ThinkServer 2005-05-10
109 Windows Server Agent Loss of events using Windows Server Agent 2005-05-10
108 Windows Server Agent Problems starting Windows Server Agent 2005-05-10
107 All Products Uninstalling one Tango/04 product may remove other Tango/04 products too 2005-05-03
106 ThinkServer ThinkServer monitors created with version 1.0.0.3 not sending messages toAlert Log or SmartConsole 2005-04-20
105 General Information Sending mail causes VMC, VCW & Notifier to hang 2005-04-18
104 General Information Start values for VCJ on an i5 running v5r3 2005-03-07
103 All Products iSeries V5R3 compatibility of Tango/04 products 2005-03-07
102 Reporting System Problems with Reporting System Version 3.1.2.16 2005-02-04
101 General Information using STRCPRDEMO in VMC v 5.35 and later 2005-01-25
100 General Information Thinkserver messages "scrambled" in VMC 2004-11-16
99 Windows Server Agent Windows Server Agent English version on CD 041104 is in Spanish 2004-11-15
98 General Information Avoiding internal dump logs (VLOGs) for VCJ (Visual Control for Jobs) and other products 2004-11-11
97 General Information Error TCP84C6 occurs upon each refresh in VCW. 2004-11-10
96 General Information incorrect values for CPW, CPW interactive and Machine %CPU 2004-10-15
95 General Information Problems with permanent codes for suites including VCW, VCJ or VCP 2004-10-14
94 General Information Graph for activity level in Visual Control for Jobs menu does not match the CPU percentage values in the Control Panel. 2004-10-01
93 VISUAL Control Center System values to set during VCC installation 2004-09-20
92 All Products Set QVFYOBJRST during installation 2004-09-20
91 All Products Set QALWOBJRST during installation 2004-09-20
89 VISUAL Control LPAR Tuner Applying rules to partitions in LPAR Tuner 2004-03-01
88 General Information Transferring filters generated in VISUAL Message Center on an AS/400 to another system 2004-03-01
87 General Information VISUAL Control for Windows error: "Type error: Can't compare types Boolean and String, they are not compatible". 2004-02-04
86 General Information Some IBM PTFs cannot be applied (either temporarily or permanently) from an interactive session where Crash Preventer is active. 2004-02-02
85 Reporting System Subsystem Performance Agent and Reporting System 2003-10-13
84 VISUAL Control LPAR Tuner Setting the LPAR User as QSECOFR in LPAR Tuner 2003-10-13
83 NiceLink Previous incompatibility between NICELink Configurator and Windows 2003 Server 2003-10-07
82 VISUAL Control Performance Planner for iSeries Installation problems with VISUAL Control Performance Planner 2003-10-06
81 General Information Error messages appear in interactive sessions with Crash Preventer active after applying a PTF 2003-09-29
80 General Information Always exit Crash Preventer before installing IBM PTFs 2003-09-29
79 Enterprise Problem Solver VERY IMPORTANT issue with VMC Spool Agents 2003-08-04
78 Enterprise Problem Solver Problems with variables used in templates with VMC 5 2003-06-04
77 VISUAL Control LPAR Tuner IBM PTFs required to avoid LPAR Tuner memory abuse. 2003-05-29
76 Graphical Analyzer Requirements to use Graphical Analyzer 2003-05-20
75 Enterprise Problem Solver Some messages are not shown in the VMC console 2003-05-20
74 All Products Typical issues during installation on the iSeries 2003-05-20
73 All Products How to uninstall and solve re-installation issues with Tango/04 products 2003-05-20
72 General Information Visual Message Center cannot connect to Windows Server Agent 2003-05-20
71 General Information Visual Message Center as a service doesn't start 2003-05-20
70 General Information Problems in the version numbers in VSP 2003-02-25

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