http://www.tango04.com/support/technical-issues en http://www.tango04.com/support/new-service-pack-visual-message-center-dashboards-v25-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 378 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>VISUAL Message Center Dashboards version 2.5 SP02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.5&amp;ServicePack=SP02&amp;HotFix="> Changes Log.</a></p> <p>To download the Service Pack please contact your local Tango/04 Business Partner.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 SP02 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.5 SP02</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-11-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-dashboards-v25-0" target="_blank">read more</a></p> Dashboards Wed, 07 Nov 2012 09:04:28 +0000 tmcgowan 4413 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-reports-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 377 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new release is available for VISUAL Message Center Reports. Version 8.0 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix="> Changes Log.</a></p> <p>To obtain this version please contact your local Tango/04 Business Partner.</p> <p><strong>New Features and Changes for this Version:</strong></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-10-30</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-version-visual-message-center-reports-v80" target="_blank">read more</a></p> Reports Tue, 30 Oct 2012 15:58:30 +0000 tmcgowan 4411 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-goals-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 376 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Goals </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Goals and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Goals. Version 1.0 SP01 HF01 can now be downloaded from the BP portal on our Web site.&nbsp;</p> <p> For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Goals&amp;MainVersion=V1.0&amp;ServicePack=SP01&amp;HotFix=HF01"> Changes Log.</a></p> <p>To download the Service Pack directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/PMDB_V1.0_SP01_HF01.exe"> click here.</p> <p></a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 SP01 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V1.0 SP01 HF01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-10-25</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-goals-v10" target="_blank">read more</a></p> Goals Thu, 25 Oct 2012 07:05:57 +0000 tmcgowan 4405 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v25 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 375 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>VISUAL Message Center Dashboards. Version 2.5 SP01 HF01 can now be downloaded from the BP portal on our Web site.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 SP01 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.5 SP01 HF01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-10-11</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v25" target="_blank">read more</a></p> Dashboards Thu, 11 Oct 2012 09:20:52 +0000 tmcgowan 4362 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-goals-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 374 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Goals </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center Goals and where can I download it? </div> </div> </div> <p>&nbsp;A new Service Pack is available for VISUAL Message Center Goals. Version 1.0 SP01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Goals&amp;MainVersion=V1.0&amp;ServicePack=SP01&amp;HotFix="> Changes Log.</a></p> <p>To obtain the Service Pack please contact your local Tango/04 Business Partner.<a href="http://products.tango04.info/imxPaK5xtpm/Goals_V1.0_SP01_EN_Full.exe"></p> <p></a><strong>New Features and Changes for this Service Pack</strong>:</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 SP01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V1.0 SP01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-10-09</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-goals-v10" target="_blank">read more</a></p> Goals Tue, 09 Oct 2012 13:24:17 +0000 tmcgowan 4336 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-12 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 373 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP05 HF01 can now be downloaded from the BP portal on our Web site.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 SP05 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6 SP05 HF01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-10-09</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-12" target="_blank">read more</a></p> ThinkServer Tue, 09 Oct 2012 06:47:52 +0000 tmcgowan 4335 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v80-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 372 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole (and its Web Client) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole v8.0 and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 8.0 SP01 HF02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V8.0&amp;ServicePack=SP01&amp;HotFix=HF02"> Changes Log.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V8.0 SP01 HF02 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V8.0 SP01 HF02</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-10-04</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v80-0" target="_blank">read more</a></p> SmartConsole (and its Web Client) Thu, 04 Oct 2012 07:10:41 +0000 tmcgowan 4330 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-goals-v10-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 371 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Goals </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center Goals and where can I download it? </div> </div> </div> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 SP 01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.0 SP 01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-10-02</span> </div> </div> </div> Goals Mon, 01 Oct 2012 10:52:31 +0000 tmcgowan 4326 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 371 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>&nbsp;A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP06 HF04 can now be downloaded from the BP portal on our Web site.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 SP06 HF04 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.5 SP06 HF04</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-10-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-10" target="_blank">read more</a></p> SmartConsole Wed, 03 Oct 2012 09:07:28 +0000 tmcgowan 4328 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 370 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p><!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /><br /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid><br /> <w:IgnoreMixedContent>false</w:IgnoreMixedContent><br /> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText><br /> <w:DoNotPromoteQF /><br /> <w:LidThemeOther>EN-US</w:LidThemeOther><br /> <w:LidThemeAsian>X-NONE</w:LidThemeAsian><br /> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript><br /> <w:Compatibility><br /> <w:BreakWrappedTables /><br /> <w:SnapToGridInCell /></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 HF03 </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-09-05</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80-1" target="_blank">read more</a></p> AccessServer Wed, 05 Sep 2012 07:51:42 +0000 tmcgowan 4303 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-dashboards-v25 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 369 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Packfor VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>VISUAL Message Center Dashboards. Version 2.5 SP01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.5&amp;ServicePack=SP01&amp;HotFix="> Changes Log.</a></p> <p>To obtain this Service Pack please contact your local Tango/04 Business Partner.</p> <p><u><b>Features and Changes for this Service Pack:</b></u></p> <p><strong>New dashboards</strong> for our Operations Knowledge Module for IBM i customers!</p> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.5 SP01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2012-08-24</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-dashboards-v25" target="_blank">read more</a></p> Dashboards Fri, 24 Aug 2012 06:48:07 +0000 tmcgowan 4284 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 368 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 8.0 SP01 HF01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V8.0&amp;ServicePack=SP01&amp;HotFix=HF01"> Changes Log.</a></p> <p>To obtain the HotFix please contact your local Tango/04 Business Partner.</p> <p><u><b>Installation Issues:</b></u></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 SP01 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>8.0 SP01 HF01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-08-22</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v80" target="_blank">read more</a></p> SmartConsole Wed, 22 Aug 2012 13:41:20 +0000 tmcgowan 4281 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-thinkserver-v16-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 367 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center ThinkServer. Version 1.6 SP05 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP05&amp;HotFix="> Changes Log.</a></p> <p>To obtain the Service Pack please contact your local Tango/04 Business Partner.<a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP05_EN.zip">.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 SP05 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6 SP05</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-08-23</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-thinkserver-v16-1" target="_blank">read more</a></p> ThinkServer Wed, 22 Aug 2012 13:26:47 +0000 tmcgowan 4280 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 366 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole (and its Web Client) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center SmartConsole &amp; its Web Client. Version 8.0 SP01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V8.0&amp;ServicePack=SP01&amp;HotFix="> Changes Log.</a></p> <p><!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 SP1 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>8.0SP01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-08-16</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v80" target="_blank">read more</a></p> SmartConsole (and its Web Client) Tue, 14 Aug 2012 15:02:25 +0000 tmcgowan 4275 at http://www.tango04.com http://www.tango04.com/support/new-ga-version-visual-message-center-goals-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 365 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Goals </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Goals and where can I download it? </div> </div> </div> <p>A new release is available for VISUAL Message Center Goals. Version 1.0 GA can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Goals&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix="> Changes Log.</a><br /> <!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /><br /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-08-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-ga-version-visual-message-center-goals-v10" target="_blank">read more</a></p> Goals Tue, 07 Aug 2012 14:12:31 +0000 tmcgowan 4247 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 364 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center AccessServer. Version 8.0 HF02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=AccessServer&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix=HF02"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info//AccessServer_V8.0_HF02.exe%22">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 HF02 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>8.0 HF02</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-07-18</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80-0" target="_blank">read more</a></p> AccessServer Wed, 18 Jul 2012 07:17:49 +0000 tmcgowan 4173 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 363 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF13 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF13"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info//Patches/Dashboards_v2.0_HF13.exe">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 HF13 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V2.0 HF13</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-07-16</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-10" target="_blank">read more</a></p> Dashboards Mon, 16 Jul 2012 07:57:35 +0000 tmcgowan 4171 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-dashboards-v25 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 362 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center Dashboards. Version 2.5 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.5&amp;ServicePack=&amp;HotFix="> Changes Log.</a><br /> <!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /><br /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-06-25</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-version-visual-message-center-dashboards-v25" target="_blank">read more</a></p> Dashboards Mon, 25 Jun 2012 08:23:52 +0000 sadams 4093 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-9 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 361 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP06 HF03 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP06&amp;HotFix=HF03"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/SmartConsole_V7.5_SP06_HF03.zip%22">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 SP06 HF03 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V7.5 SP06 HF03</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-06-14</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-9" target="_blank">read more</a></p> SmartConsole Thu, 14 Jun 2012 14:49:52 +0000 tmcgowan 4059 at http://www.tango04.com http://www.tango04.com/support/visual-message-center-performance-agent-visual-message-center-debugging-agent-or-visual-mess <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 360 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center Performance Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why I can’t install VISUAL Message Center Performance Agent, VISUAL Message Center Debugging Agent or VISUAL Message Center iSeries Support Agent on 64-bit systems? </div> </div> </div> <p>The installation for those products was designed for working on 16 and 32-bit systems and the new 64-bit Windows systems are not backwards compatible with those kinds of installers.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>&nbsp;The current web installations for those products were rebuilt for 32 and 64-bits systems.</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2012-06-08</span> </div> </div> </div> VISUAL Message Center Performance Agent Fri, 08 Jun 2012 09:42:50 +0000 sadams 4056 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-performance-agent-vcw-windows-part <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 359 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VCW (Windows part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 9.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center Performance Agent - VCW (Windows part) and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center Performance Agent - VCW (Windows part). Version 9.0 SP01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=VCW%20%28Windows%20part%29&amp;MainVersion=V9.0&amp;ServicePack=SP01&amp;HotFix="> Changes Log.</a></p> <p>To download the Service Pack directly please <a href="http://products.tango04.info//vcwreng.exe"> click here. </a> </p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 9.0 SP01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>9.0 SP01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-06-07</span> </div> </div> </div> VCW (Windows part) Thu, 07 Jun 2012 08:02:55 +0000 tmcgowan 4055 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 358 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center AccessServer. Version 8.0 HF01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=AccessServer&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info//AccessServer_V8.0_HF01.exe%22">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>8.0 HF01</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-06-04</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-accessserver-v80" target="_blank">read more</a></p> AccessServer Mon, 04 Jun 2012 08:05:39 +0000 tmcgowan 4054 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-smartconsole-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 357 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center SmartConsole. Version 8.0 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix="> Changes Log.</a></p> <p><!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /><br /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-05-21</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-version-visual-message-center-smartconsole-v80" target="_blank">read more</a></p> SmartConsole Mon, 21 May 2012 13:33:58 +0000 tmcgowan 4043 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-11 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 355 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF07 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP03&amp;HotFix=HF07"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP03_HF07.EXE">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 SP03 HF07 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-05-15</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-11" target="_blank">read more</a></p> ThinkServer Tue, 15 May 2012 11:23:29 +0000 tmcgowan 4041 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-8 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 354 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP06 HF02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP06&amp;HotFix=HF02"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/SmartConsole_V7.5_SP06_HF02.zip"> click here. </a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 SP06 HF02 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>V7.5 SP06 HF02</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-05-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-8" target="_blank">read more</a></p> SmartConsole Thu, 10 May 2012 09:38:58 +0000 tmcgowan 4035 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-notifier-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 353 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Notifier and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center Notifier. Version 8.0 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Notifier&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix="> Changes Log.</a><br /> <!--[if gte mso 9]><xml><br /> <w:WordDocument><br /> <w:View>Normal</w:View><br /> <w:Zoom>0</w:Zoom><br /> <w:TrackMoves /><br /> <w:TrackFormatting /><br /> <w:PunctuationKerning /><br /> <w:ValidateAgainstSchemas /><br /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>8.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-05-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-version-visual-message-center-notifier-v80" target="_blank">read more</a></p> Notifier Thu, 10 May 2012 08:35:25 +0000 tmcgowan 4034 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-9 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 352 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF12 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF12"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info//Patches/Dashboards_v2.0_HF12.exe">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 HF12 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-05-08</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-9" target="_blank">read more</a></p> Dashboards Tue, 08 May 2012 06:37:14 +0000 tmcgowan 4032 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-accessserver-v80 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 351 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center AccessServer. Version 8.0 can now be downloaded from the BP portal on our Web site.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-04-26</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-version-visual-message-center-accessserver-v80" target="_blank">read more</a></p> AccessServer Thu, 26 Apr 2012 10:03:03 +0000 tmcgowan 4029 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 350 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF06 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP03&amp;HotFix=HF06"> Changes Log.</a></p> <p>To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP03_HF06.EXE">click here.</a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 SP03 HF06 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6 SP03 HF06</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-04-17</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-10" target="_blank">read more</a></p> ThinkServer Tue, 17 Apr 2012 09:12:17 +0000 tmcgowan 4023 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-15 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 349 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF16 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the<a href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF16"> Changes Log.</a></p> <p>To download the HotFix directly please<a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF16.exe"> click here. </a></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 HF16 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-04-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-15" target="_blank">read more</a></p> Reports Tue, 03 Apr 2012 15:21:41 +0000 tmcgowan 4021 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-14 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 349 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF16 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF16"> Changes Log.</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-04-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-14" target="_blank">read more</a></p> Reports Tue, 03 Apr 2012 15:18:50 +0000 tmcgowan 4020 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-8 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 348 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF11 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF11">Changes Log</a>.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 HF11 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2012-03-06</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-8" target="_blank">read more</a></p> Dashboards Tue, 06 Mar 2012 14:24:51 +0000 tmcgowan 3992 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-7 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 347 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP06 HF01 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP06&amp;HotFix=HF01">Changes Log</a>.</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 SP06 HF01 </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.5 SP06</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-02-20</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-7" target="_blank">read more</a></p> SmartConsole Mon, 20 Feb 2012 15:40:04 +0000 tmcgowan 3988 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 346 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center SmartConsole. Version 7.5 SP06 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP06&amp;HotFix=">Changes Log</a>.</p> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.5</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-02-13</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-2" target="_blank">read more</a></p> SmartConsole Mon, 13 Feb 2012 17:19:18 +0000 tmcgowan 3987 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-notifier-v70 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 345 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Notifier and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Notifier. Version 7.0 SP03 HF01 can now be downloaded from the BP portal on our Web site.</p> <p> For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=SP03&amp;HotFix=HF01">Changes Log</a>.</p> <p> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Notifier_V7.0_SP03_HF01_EN.zip">click here</a>.<br /> &nbsp;</p> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2012-01-26</span> </div> </div> </div> Notifier Thu, 26 Jan 2012 11:48:12 +0000 tmcgowan 3977 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-13 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 344 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF15 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF15">Changes Log</a>.</p> <p>To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF15.exe">click here</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-01-25</span> </div> </div> </div> Reports Wed, 25 Jan 2012 14:56:33 +0000 tmcgowan 3976 at http://www.tango04.com http://www.tango04.com/support/new-beta-version-visual-message-center-goals-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 343 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Goals </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 Beta </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Goals and where can I download it? </div> </div> </div> <p>A new release is available for VISUAL Message Center Goals. Version 1.0 Beta can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Goals&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=">Changes Log</a>.</p> <p>To obtain the new product version please contact your local Tango/04 Business Partner.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2012-01-16</span> </div> </div> </div> Goals Mon, 16 Jan 2012 11:46:08 +0000 tmcgowan 3960 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-9 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 342 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF05 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP03&amp;HotFix=HF05">Changes Log</a>.</p> <p>To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP03_HF05.zip">click here</a>.</p> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2012-01-04</span> </div> </div> </div> ThinkServer Wed, 04 Jan 2012 13:03:09 +0000 tmcgowan 3954 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 341 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center SmartConsole. Version 7.5 SP05 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP05&amp;HotFix=">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-11-15</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-1" target="_blank">read more</a></p> SmartConsole Tue, 15 Nov 2011 12:21:48 +0000 tmcgowan 3794 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-7 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 341 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF10 can now be downloaded from the BP portal on our Web site.</p> <p> For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF10">Changes Log</a>.</p> <p> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Dashboards_v2.0_HF10.exe">click here</a>.</p> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-12-27</span> </div> </div> </div> Dashboards Tue, 27 Dec 2011 09:43:00 +0000 tmcgowan 3952 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-smartconsole-v80-beta <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 339 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.0 Beta </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center SmartConsole. Version 8.0 Beta can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V8.0&amp;ServicePack=&amp;HotFix">Changes Log</a>.</p> <p>To obtain the new product version please contact your local Tango/04 Business Partner.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2011-11-04</span> </div> </div> </div> SmartConsole Wed, 09 Nov 2011 16:52:46 +0000 tmcgowan 3780 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-accessserver-v12-sp02 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 337 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center AccessServer. Version 1.2 SP02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=AccessServer&amp;MainVersion=V1.2&amp;ServicePack=SP02&amp;HotFix">Changes Log</a>.</p> <p>To download the Service Pack directly please <a href="http://products.tango04.info//AccessServer_V1.2_SP02.exe">click here</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2011-11-02</span> </div> </div> </div> AccessServer Wed, 09 Nov 2011 16:40:14 +0000 tmcgowan 3778 at http://www.tango04.com http://www.tango04.com/support/new-configuration-pack-cisco-operations-config-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 336 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Cisco Operations Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Configuration Pack for VISUAL Message Center Cisco Operations Config and where can I download it? </div> </div> </div> <p>A new Configuration Pack is available for VISUAL Message Center Cisco Operations Config. Version 1.0 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Cisco%20Operations%20Config&amp;MainVersion=v1.0&amp;ServicePack=&amp;HotFix">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2011-10-28</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-configuration-pack-cisco-operations-config-v10" target="_blank">read more</a></p> Cisco Operations Config Wed, 09 Nov 2011 16:37:39 +0000 tmcgowan 3777 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-6 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 335 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF09 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF09">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-10-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-6" target="_blank">read more</a></p> Dashboards Wed, 09 Nov 2011 16:34:27 +0000 tmcgowan 3776 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-database-settings-administrator-v33-sp01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 334 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest Service Pack for VISUAL Message Center Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center Database Settings Administrator. Version 3.3 SP01 can now be downloaded from the BP portal on our Web site. </p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Database%20Settings%20Administrator&amp;MainVersion=V3.3&amp;ServicePack=SP01&amp;HotFix">Changes Log</a>.</p> <p>To download the Service Pack directly please <a href="http://products.tango04.info//DbSetAdmin/ServicePack/DbSetAdmin_V3.3_SP01.exe">click here</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-10-04</span> </div> </div> </div> Database Settings Administrator Wed, 09 Nov 2011 16:32:12 +0000 tmcgowan 3775 at http://www.tango04.com http://www.tango04.com/support/date-type-variables-sent-database-are-converted-number-type-variables <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 333 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Upon sending a date type variable to SmartConsole using the function SendMessageToSmartConsole(), the variable is written to the database as a number instead of a date. </div> </div> </div> <p>Python is moderately type-checked. Implicit conversions are defined for numeric types. Despite the fact that a date type value is automatically converted to a numerical value, we can use Python casting when working with a date type value so that this conversion doesn&acute;t take place. In light of the fact that a string is an invalid argument for a mathematical function expecting a number, we can convert the date type value into a string so that no undesired mathematical operation takes place when the variable is assigned by the script.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>This issue is easily solved by enclosing the date type value in quotes, for example, &uml;11-11-2011&uml;.</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-09-15</span> </div> </div> </div> ThinkServer Wed, 09 Nov 2011 16:29:23 +0000 tmcgowan 3774 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-12 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 332 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF14 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF14">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-08-25</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-12" target="_blank">read more</a></p> Reports Wed, 09 Nov 2011 16:23:03 +0000 tmcgowan 3773 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-5 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 331 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF08 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF08">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2011-08-12</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-5" target="_blank">read more</a></p> Dashboards Wed, 09 Nov 2011 16:20:10 +0000 tmcgowan 3772 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-6 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 330 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP02 HF02 can now be downloaded from the BP portal on our Web site.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP02&amp;HotFix=HF02">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-07-14</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-6" target="_blank">read more</a></p> SmartConsole Wed, 09 Nov 2011 16:15:58 +0000 tmcgowan 3771 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 329 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF07 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF07">Changes Log</a>.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-07-05</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-4" target="_blank">read more</a></p> Dashboards Wed, 09 Nov 2011 16:04:08 +0000 tmcgowan 3770 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-11 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 328 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF13 can now be downloaded from the BP portal on our Website.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-06-27</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-11" target="_blank">read more</a></p> Reports Mon, 27 Jun 2011 11:18:43 +0000 sadams 3616 at http://www.tango04.com http://www.tango04.com/support/installation-thinkserver-16-sp03-hf04-may-cause-web-transaction-monitors-fail <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 327 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do Web Transaction monitors stop working after installing the latest ThinkServer HotFix? </div> </div> </div> <p>&nbsp;The ALEV scripting language library distributed with HF04 has been optimized, intended for use with SNMP monitors, but which is also used by Web Transaction monitors.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>A new version of this ThinAgent is now available. This version has been tested with the current ALEV library (version 1.6.0.15) and fixes this issue.</p> <p>Contact support to request the new ThinAgent.</p> <p>&nbsp;</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 SP03 HF05 </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-06-21</span> </div> </div> </div> ThinkServer Tue, 21 Jun 2011 11:30:01 +0000 sadams 3598 at http://www.tango04.com http://www.tango04.com/support/windows-2008vista-security-may-block-launch-thinkserver <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 326 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why can’t the ThinkServer Configurator connect to ThinkServer after installing any HotFix on Windows 2008/Vista? </div> </div> </div> <p>When launching ThinkServer as a service, a popup interactive window that blocks the execution of the service is not visible to the user and therefore it is not possible to continue the launch. Windows 2008 has many security restrictions that may lead to unexpected behavior in ThinkServer.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To diagnose the issue, first run ThinkServer as an application (execute l2manager.bat in the ThinkServer folder) and verify whether there is an interactive window asking for permissions to execute a .bat file.</p> <p class="MsoNormal"><span lang="EN-US">If this is the case you can either:</span></p> <ul> <li><span lang="EN-US">change the owner of the application that needs permissions to System, or the administrator, or</span></li> <li><span lang="EN-US">rename the .bat that needs permissions to the fileName_back.bat, edit the .bat as administrator and save it as fileName.bat (which will create a new file with admin as the owner), and run again to check there is no interactive window for this specific .bat</span></li> </ul> <p>&nbsp;</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-06-21</span> </div> </div> </div> ThinkServer Tue, 21 Jun 2011 09:14:14 +0000 sadams 3595 at http://www.tango04.com http://www.tango04.com/support/missing-hosts-long-names-visual-message-center-dashboards <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 325 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do Dashboards only show one host when I have two or more hosts with long and similar names? </div> </div> </div> <p>This problem only occurs when using SQL Server, when you have two or more hosts that start with the same 50 characters, because they are stored as the same host in the database.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To fix the issue you need to alter the HOSTUUID column of the table T04STATHOSTINFO to change the data type from varchar(50) to varchar(500). To do so, you need first to drop the primary key, then change the data type and finally, re-add a primary key to the HOSTUUID column.</p> <p class="MsoNormal"><span lang="EN-US">To drop the primary key you need to find the name of the primary key constraint. It is automatically generated by SQL Server and takes the form of<span style="mso-spacerun:yes">&nbsp; </span></span><span class="AS400CommandChar"><span lang="EN-US">PK__T04STATH__xxxxxxxxxxx</span></span><span lang="EN-US"> and then execute the following command with the proper constraint name</span></p> <p class="AS400Command" style="margin-left:0cm"><span lang="EN-US" style="mso-fareast-language:ES;mso-no-proof:yes">ALTER TABLE T04STATHOSTINFO DROP CONSTRAINT PK__T04STATH__104ACD6F257187A8</span><b style="mso-bidi-font-weight:<br /> normal"><span lang="EN-US"><o:p></o:p></span></b></p> <p class="MsoNormal"><span lang="EN-US">To change the column you need to execute the following command:</span></p> <p class="AS400Command" style="margin-left:0cm"><span lang="EN-US" style="mso-fareast-language:ES;mso-no-proof:yes">ALTER TABLE T04STATHOSTINFO alter column HOSTUUID VARCHAR(450) NOT NULL<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-US">To add the primary key again:</span></p> <p class="MsoNormal">ALTER TABLE T04STATHOSTINFO ADD PRIMARY KEY(HOSTUUID)</p> <p class="AS400Command" style="margin-left:0cm"><span lang="EN-US" style="mso-fareast-language:ES;mso-no-proof:yes"><o:p></o:p></span></p> <p class="MsoNormal">&nbsp;</p> <p>StorageModule.dll 1.6.4.34 solves the problem on new installations, but for older installations you need to do the change manually.</p> <p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;line-height:<br /> 120%;font-family:&quot;Courier New&quot;"><o:p></o:p></span></p> <p>&nbsp;</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2011-06-17</span> </div> </div> </div> Dashboards Fri, 17 Jun 2011 11:43:16 +0000 sadams 3592 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-database-settings-administrator-v33-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 324 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for Database Settings Administrator and where can I download it? </div> </div> </div> <p>&nbsp;A new HotFix is available for VISUAL Message Center Database Settings Administrator. Version 3.3 HF08 can now be downloaded from the BP portal on our Website.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-05-23</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-database-settings-administrator-v33-1" target="_blank">read more</a></p> Database Settings Administrator Mon, 23 May 2011 06:31:02 +0000 sadams 3402 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 323 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p><span lang="EN-US">A new HotFix is available for VISUAL Message Center ThinkServer. Version 2.0 HF06 can now be downloaded from the</span><span lang="EN-US" style="font-size:10.0pt;line-height:120%;font-family:&quot;Courier New&quot;"> </span><span lang="EN-US">BP portal</span><span lang="EN-US" style="font-size:10.0pt;<br /> line-height:120%;font-family:&quot;Courier New&quot;"> </span><span lang="EN-US">on our Website.</span></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-05-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-3" target="_blank">read more</a></p> Dashboards Tue, 10 May 2011 14:20:40 +0000 sadams 3392 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-5 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 322 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p><span lang="EN-US">A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP02 HF01 can now be downloaded from the</span><span lang="EN-US" style="font-size:10.0pt;line-height:120%;font-family:<br /> &quot;Courier New&quot;"> </span><span lang="EN-US">BP portal</span><span lang="EN-US" style="font-size:10.0pt;line-height:120%;font-family:&quot;Courier New&quot;"> </span><span lang="EN-US">on our Website.</span></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2011-04-20</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-5" target="_blank">read more</a></p> SmartConsole Wed, 20 Apr 2011 07:41:25 +0000 sadams 3027 at http://www.tango04.com http://www.tango04.com/support/hotfix-visual-message-center-dashboards-v20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 321 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 2.0 HF05 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the&nbsp;<a style="text-decoration: none; " href="http://bp.tango04.com/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF05">Changes Log</a><br /> To download the HotFix directly please&nbsp;<a style="text-decoration: none; " href="http://products.tango04.info//Patches/Dashboards_v2.0_HF05.exe">click here&nbsp;</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-04-12</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/hotfix-visual-message-center-dashboards-v20" target="_blank">read more</a></p> Dashboards Tue, 12 Apr 2011 15:56:29 +0000 sadams 3022 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 320 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF12 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the&nbsp;<a style="text-decoration: none; " href="http://bp.tango04.com/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF12">Changes Log</a></p> <p>To download the HotFix directly please&nbsp;<a style="text-decoration: none; " href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF12.exe">click here&nbsp;</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-04-12</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-10" target="_blank">read more</a></p> Reports Tue, 12 Apr 2011 15:39:46 +0000 sadams 3021 at http://www.tango04.com http://www.tango04.com/support/insert-error-when-upgrading-accessserver-version-11x <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 319 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why can&#039;t I upgrade from AccessServer version 1.1.x? </div> </div> </div> <p>When trying to upgrade AccessServer (AS) from relatively old previous&nbsp;versions (1.1.x, versions prior to January, 2010), a problem occurs during the database model update, producing an error similar to this:</p> <p class="MsoNormal"><span lang="EN-US">&nbsp;&nbsp;&nbsp; &quot;Insert Error: Column name or number of supplied values does not match table definition.&quot;</span></p> <p class="MsoNormal"><span lang="EN-US">This stops the AccessServer setup process from finishing correctly.</span></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>You can prevent the problem from occurring by running the following SQL script in the AccessServer database:</p> <p class="MsoNormal"><span lang="EN-US"><span style="mso-spacerun:yes">&nbsp;&nbsp;&nbsp; </span>ALTER TABLE rids ADD signature varchar(65) DEFAULT '0';</span></p> <p>&nbsp;<span style="mso-spacerun:yes">&nbsp;&nbsp;&nbsp;</span>INSERT INTO rids (id, val) VALUES( 'dbmodelversion', 100 );</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.2.9.1364 </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2011-03-16</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/insert-error-when-upgrading-accessserver-version-11x" target="_blank">read more</a></p> AccessServer Wed, 16 Mar 2011 08:21:23 +0000 sadams 2842 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-8 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 318 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest HotFix for VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF04 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-02-28</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-8" target="_blank">read more</a></p> ThinkServer Mon, 28 Feb 2011 15:24:14 +0000 2682 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-9 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 317 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF11 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2011-02-22</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-9" target="_blank">read more</a></p> Reports Tue, 22 Feb 2011 10:46:18 +0000 2666 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-7 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 316 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>&nbsp;A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF03 can now be downloaded from the BP portal on our Website.</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-02-17</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-7" target="_blank">read more</a></p> ThinkServer Fri, 18 Feb 2011 09:48:58 +0000 2660 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-8 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 315 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>&nbsp;A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF10 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the&nbsp;<a style="text-decoration: none; " href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF10">Changes Log</a><br /> To download the HotFix directly please&nbsp;<a style="text-decoration: none; " href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF10.exe">click here&nbsp;</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-02-07</span> </div> </div> </div> Reports Mon, 07 Feb 2011 13:13:29 +0000 2640 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 314 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center (iSeries Modules). Version 6.0 SP01 HF02 can now be downloaded from the BP portal on our Website.<br /> For further information see the&nbsp;<a style="text-decoration: none; " href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=SP01&amp;HotFix=HF02">Changes Log</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2011-02-04</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-4" target="_blank">read more</a></p> VISUAL Message Center (iSeries Modules) Fri, 04 Feb 2011 12:23:31 +0000 2639 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 313 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center (iSeries Modules). Version 6.0 SP01 HF01 can now be downloaded from the BP portal on our Website.<br /> For further information see the&nbsp;<a moz-do-not-send="true" style="text-decoration: none;" href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20%28iSeries%20Modules%29&amp;MainVersion=V6.0&amp;ServicePack=SP01&amp;HotFix=HF01">Changes Log</a></p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-02-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-3" target="_blank">read more</a></p> VISUAL Message Center (iSeries Modules) Thu, 03 Feb 2011 12:33:32 +0000 2638 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 312 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new Service Pack is available for VISUAL Message Center SmartConsole. Version 7.5 SP02 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2011-01-13</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75-0" target="_blank">read more</a></p> SmartConsole Wed, 02 Feb 2011 14:23:55 +0000 sadams 2637 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-database-settings-administrator-v33-hf07 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 311 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new HotFix is available for Database Settings Administrator. Version V3.3 HF07 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the&nbsp;<a style="text-decoration: none; " href="http://www.tango04.com/bp/downloads/results3.php?Product=Database%20Settings%20Administrator&amp;MainVersion=V3.3&amp;ServicePack=&amp;HotFix=HF07">Changes Log</a>.</p> <p>To download the HotFix directly please&nbsp;<a style="text-decoration: none; " href="http://products.tango04.info//DbSetAdmin/Hotfix/DbSetAdmin_V3.3_HF07.exe">click here</a>.</p> <p>&nbsp;</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-01-10</span> </div> </div> </div> Database Settings Administrator Wed, 02 Feb 2011 14:22:06 +0000 sadams 2636 at http://www.tango04.com http://www.tango04.com/support/vmware-thinagents-no-longer-supports-vmware-esx-and-esxi-v35-starting-thinkserver-v16-sp01-h <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 310 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMware ESX/ESXi version 3.5 general support was dropped on 21st of May, 2010 </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">Support for VMware V3.5 of ESX/ESXi has already been dropped by VMware and most of our customers have already migrated to V4.0 of those products. Starting with ThinkServer V1.6 SP01 HF02 the VMware ThinAgents will also drop compatibility for VMware V3.5.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">Migrate to VMware ESX/ESXi version 4.x</span></p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2011-01-05</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/vmware-thinagents-no-longer-supports-vmware-esx-and-esxi-v35-starting-thinkserver-v16-sp01-h" target="_blank">read more</a></p> ThinkServer Wed, 02 Feb 2011 14:20:55 +0000 sadams 2635 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 309 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 HF06 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2011-01-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-4" target="_blank">read more</a></p> SmartConsole Wed, 02 Feb 2011 14:18:05 +0000 sadams 2634 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-iseries-performance-manager-v90 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 308 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center iSeries Performance Manager </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 9.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center iSeries Performance Manager and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new Service Pack is available for VISUAL Message Center iSeries Performance Manager. Version 9.0 SP01 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-12-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-iseries-performance-manager-v90" target="_blank">read more</a></p> VISUAL Message Center iSeries Performance Manager Wed, 02 Feb 2011 14:16:34 +0000 sadams 2633 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 307 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF04 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-11-18</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-2" target="_blank">read more</a></p> Dashboards Wed, 02 Feb 2011 14:12:44 +0000 sadams 2632 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-database-settings-administrator-v33 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 306 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Database Settings Administrator and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for Database Settings Administrator. Version 3.3 HF06 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-11-05</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-database-settings-administrator-v33" target="_blank">read more</a></p> Database Settings Administrator Wed, 02 Feb 2011 14:11:10 +0000 sadams 2631 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 305 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the SmartConsole and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for the VISUAL Message Center SmartConsole. Version 7.5 HF05 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-10-28</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-3" target="_blank">read more</a></p> SmartConsole Wed, 02 Feb 2011 13:04:01 +0000 sadams 2630 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-6 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 304 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF02 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-10-22</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-6" target="_blank">read more</a></p> ThinkServer Wed, 02 Feb 2011 13:02:38 +0000 sadams 2629 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-7 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 303 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF09 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-10-15</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-7" target="_blank">read more</a></p> Reports Wed, 02 Feb 2011 13:01:09 +0000 sadams 2628 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 302 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 HF04 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-09-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-2" target="_blank">read more</a></p> SmartConsole Wed, 02 Feb 2011 12:58:22 +0000 sadams 2627 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-applications-agent-v20-sp03 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 301 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Applications Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Applications Agent and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new Service Pack is available for VISUAL Message Center Applications Agent. Version 2.0 SP03 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-09-02</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-service-pack-visual-message-center-applications-agent-v20-sp03" target="_blank">read more</a></p> Applications Agent Wed, 02 Feb 2011 12:56:24 +0000 sadams 2626 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-6 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 300 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>&nbsp;<span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF08 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2010-08-30</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-6" target="_blank">read more</a></p> Reports Wed, 02 Feb 2011 12:49:49 +0000 sadams 2625 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-5 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 299 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF07 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2010-08-23</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-5" target="_blank">read more</a></p> Reports Wed, 02 Feb 2011 12:47:57 +0000 sadams 2624 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 298 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF03 can now be downloaded from the BP portal on our Website.</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-08-19</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-1" target="_blank">read more</a></p> Dashboards Wed, 02 Feb 2011 12:45:25 +0000 sadams 2623 at http://www.tango04.com http://www.tango04.com/support/important-correction-vmware-operations-thinagents-user-guide <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 297 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the correct way to use sudo with the Vmware Operations ThinAgents? </div> </div> </div> <p><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10px; line-height: 14px; ">If you want to use sudo with the VMware Operations ThinAgents, following these steps:</span></p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-08-17</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/important-correction-vmware-operations-thinagents-user-guide" target="_blank">read more</a></p> General Information Wed, 02 Feb 2011 12:40:00 +0000 sadams 2622 at http://www.tango04.com http://www.tango04.com/support/new-version-windows-security-config-v43 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 296 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 4.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Windows Security Config and where can I download it? </div> </div> </div> <p>&nbsp;A new version is available for Windows Security Config. Version 4.3 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the&nbsp;<a style="text-decoration: none; " href="http://www.tango04.com/bp/downloads/results3.php?Product=Windows%20Security%20Config&amp;MainVersion=V4.3&amp;ServicePack=&amp;HotFix=">Changes Log</a>.</p> <p>To obtain the new product version please contact your local Tango/04 Business Partner.</p> <p>&nbsp;</p> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> N/A </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-08-06</span> </div> </div> </div> Windows Security Config Wed, 02 Feb 2011 12:34:16 +0000 sadams 2621 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-database-settings-administrator-v33-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 295 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Database Settings Administrator. Version 3.3 HF05 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Database%20Settings%20Administrator&amp;MainVersion=V3.3&amp;ServicePack=&amp;HotFix=HF05">Changes Log</a><br /> To download the HotFix directly please <a href="http://products.tango04.info//DbSetAdmin/Hotfix/DbSetAdmin_V3.3_HF05.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-07-27</span> </div> </div> </div> Database Settings Administrator Tue, 27 Jul 2010 14:36:33 +0000 sadams 2047 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp03 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 294 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 HF01 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP03&amp;HotFix=HF01">Changes Log</a><br /> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP03_HF01.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-07-16</span> </div> </div> </div> ThinkServer Tue, 27 Jul 2010 14:35:19 +0000 sadams 2046 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-sp01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 293 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 HF03 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP01&amp;HotFix=HF03">Changes Log</a><br /> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.5_SP01_HF03.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-07-16</span> </div> </div> </div> SmartConsole Tue, 27 Jul 2010 14:33:57 +0000 sadams 2045 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-thinkserver-v16-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 292 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center ThinkServer. Version 1.6 SP03 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP03&amp;HotFix=">Changes Log</a><br /> To download the Service Pack directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/ThinkServer_V1.6_SP03_EN.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-07-08</span> </div> </div> </div> ThinkServer Tue, 27 Jul 2010 14:31:45 +0000 sadams 2044 at http://www.tango04.com http://www.tango04.com/support/new-way-download-tango04-updates <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 291 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> No Product related </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the new way to download Tango/04 updates? </div> </div> </div> <p>It is now possible to download updates, new versions, Service Packs, and Hot Fixes by selecting a specific release date or time period, or by selecting a specific DVD release.</p> <p> To take advantage of this new functionality, please <a href="http://www.tango04.com/bp/downloads/LatestVersionsProductList.php">click here </a>.</p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2010-06-28</span> </div> </div> </div> No Product related Tue, 27 Jul 2010 14:30:21 +0000 sadams 2043 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-notifier-v70-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 290 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Notifier and where can I download it? </div> </div> </div> <p>A new Service Pack is available for Notifer. Version 7 SP03 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=SP03&amp;HotFix=">Changes Log</a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2010-06-23</span> </div> </div> </div> Notifier Tue, 27 Jul 2010 14:27:05 +0000 sadams 2042 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 289 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF06 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF06">Changes Log</a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-06-15</span> </div> </div> </div> Reports Tue, 27 Jul 2010 14:22:58 +0000 sadams 2041 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-control-performance-planner-iseries-v140-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 288 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control Performance Planner for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V14.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Control Performance Planner for iSeries and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Control Performance Planner for iSeries. Version 14.0.&nbsp;</p> <p> For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Control%20Performance%20Planner%20for%20iSeries&amp;MainVersion=V14.0&amp;ServicePack=&amp;HotFix=">Changes Log </a></p> <p>To obtain the new product version please contact your local Tango/04 Business Partner.</p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-09-01</span> </div> </div> </div> VISUAL Control Performance Planner for iSeries Tue, 27 Jul 2010 14:19:45 +0000 sadams 2040 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 287 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF02 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF02">Changes Log </a><br /> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Dashboards_v2.0_HF02_EN.exe">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2010-06-07</span> </div> </div> </div> Dashboards Tue, 27 Jul 2010 14:14:05 +0000 sadams 2039 at http://www.tango04.com http://www.tango04.com/support/new-unix-security-config-version-20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 286 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Unix Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the Unix Security Config and where can I download it? </div> </div> </div> <p>The new Unix Security Config Version 2.0 is available to download from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Unix%20Security%20Config&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=">Changes Log </a><br /> To download the new version directly please <a href="http://products.tango04.info//Configurations//Unix%20Security//UnixSecurity_Config_v2.0.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-06-01</span> </div> </div> </div> Unix Security Config Tue, 27 Jul 2010 14:11:14 +0000 sadams 2038 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 285 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>&nbsp;A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 HF02 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP01&amp;HotFix=HF02">Changes Log </a><br /> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.5_SP01_HF02.zip">click here </a></p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-05-21</span> </div> </div> </div> SmartConsole Tue, 27 Jul 2010 14:08:51 +0000 sadams 2037 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 284 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 HF01 can now be downloaded from the BP portal on our Website.</p> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP01&amp;HotFix=HF01">Changes Log </a><br /> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.5_SP01_HF01.zip">click here </a></p> <p>&nbsp;</p> <p>&nbsp;</p> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-05-14</span> </div> </div> </div> SmartConsole Tue, 27 Jul 2010 14:05:37 +0000 sadams 2036 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-database-settings-administrator-v33-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 282 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Database Settings Administrator. Version 3.3 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Database Settings Administrator&amp;MainVersion=V3.3&amp;ServicePack=&amp;HotFix=HF04"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//DbSetAdmin/Hotfix/DbSetAdmin_V3.3_HF04.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionsolved"> <div class="field-label">Version which have solved the problem:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> xxxxx </div> </div> </div> <div class="field field-type-filefield field-field-techissues-infodoc"> <div class="field-label">Additional Info Doc:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <div class="filefield-file"><img class="filefield-icon field-icon-application-pdf" alt="application/pdf icon" src="http://www.tango04.com/sites/all/modules/filefield/icons/application-pdf.png" /><a href="http://www.tango04.com/sites/default/files/VMC-123BROCH-ES.PDF" type="application/pdf; length=2258925">VMC-123BROCH-ES.PDF</a></div> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-04-09</span> </div> </div> </div> Database Settings Administrator Thu, 08 Apr 2010 22:00:00 +0000 mfuster 1863 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 280 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 2.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Dashboards_v2.0_HF01.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-04-08</span> </div> </div> </div> Dashboards Wed, 07 Apr 2010 22:00:00 +0000 mfuster 1861 at http://www.tango04.com http://www.tango04.com/support/changing-subject-when-sending-e-mail-reports-execution-monitor <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 279 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When sent from the Reports execution monitor, an e-mail&#039;s subject is always &quot;[Asterion Report Delivery]&quot; and it can not be changed. </div> </div> </div> <p>This situation occurs when a user runs a report and selects &quot;Send email&quot; from the execution monitor. In this section we can only choose which e-mail address to send the executed report to.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The solution for this problem is to manually edit the &quot;Asterion.config&quot; file and change the value of the &quot;SubjectTemplate&quot; node. The Asterion.config file is stored in the root folder of Reports, and the &quot;SubjectTemplate&quot; node is inside the &quot;RootSettings&quot; -&gt; &quot;MailSettings&quot; -&gt; &quot;SubjectTemplate&quot; branch. For example, if you want the e-mail subject to show your company name, change from:</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-04-08</span> </div> </div> </div> Reports Wed, 07 Apr 2010 22:00:00 +0000 mfuster 1860 at http://www.tango04.com http://www.tango04.com/support/reapplying-latest-hotfix-or-service-pack-after-forcing-first-run-or-rebuilding-repository <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 278 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> If you force a first run configuration by creating a file named &quot;initial.config&quot; in Reports&#039;s root directory, or rebuild the reports repository using the corresponding option located on the configuration screen, after finishing (as you return Reports to its original state), you will have to reapply the latest HotFix or Service Pack available for the product available on the BP Web Portal.This is a mandatory action, as incremental Reports HotFixes and Services Packs replace some templates and reports that came out of the box with Reports. </div> </div> </div> <p>NULL</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Apply the latest Reports HotFix or Service Pack from the BP Web Portal.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-04-08</span> </div> </div> </div> Reports Wed, 07 Apr 2010 22:00:00 +0000 mfuster 1859 at http://www.tango04.com http://www.tango04.com/support/two-new-reports-template-installers-visual-message-center-reports-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 277 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What are the latest Template Installers for VISUAL Message Center Reports and where can I download them? </div> </div> </div> <p>The new Reports Template Installers</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-04-08</span> </div> </div> </div> Reports Wed, 07 Apr 2010 22:00:00 +0000 mfuster 1858 at http://www.tango04.com http://www.tango04.com/support/powertech-network-security-cutoff-support-iseries-v5r3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 276 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> PowerTech have announced that they have cutoff support for iSeries V5R3 in PowerTech Network Security, their new software will now only load on V5R4 and V6R1. </div> </div> </div> <p>If a customer sees the following error when installing their software, it is likely they are attempting to use current media on a V5R3 system: &quot;CPF3743 - File cannot be restored, displayed, or listed.&quot;</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>PowerTech can provide a V5R3 cutoff CD. Contact <a href="mailto:international.request@helpsystems.com"> <a href="mailto:international.request@helpsystems.com">international.request@helpsystems.com</a> </a>to request the CD.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-04-06</span> </div> </div> </div> General Information Mon, 05 Apr 2010 22:00:00 +0000 mfuster 1857 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 275 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF05 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF05"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF05.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-03-12</span> </div> </div> </div> Reports Thu, 11 Mar 2010 23:00:00 +0000 mfuster 1856 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-dashboards-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 274 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center Dashboards. Version 2.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info//Dashboards/Dashboards_v2.0_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2010-03-08</span> </div> </div> </div> Dashboards Sun, 07 Mar 2010 23:00:00 +0000 mfuster 1855 at http://www.tango04.com http://www.tango04.com/support/new-version-windows-security-config-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 273 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V4.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Windows Security Config and where can I download it? </div> </div> </div> <p>A new version is available for Windows Security Config. Version 4.2 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Windows Security Config&amp;MainVersion=V4.2&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info//Configurations//Windows%20Security//Windows_Security_Config_V4.2.0.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-02-11</span> </div> </div> </div> Windows Security Config Wed, 10 Feb 2010 23:00:00 +0000 mfuster 1854 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-5 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 272 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF12 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF12"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF12.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-02-05</span> </div> </div> </div> ThinkServer Thu, 04 Feb 2010 23:00:00 +0000 mfuster 1853 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-accessserver-v12 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 271 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center AccessServer. Version 1.2 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=AccessServer&amp;MainVersion=V1.2&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the Service Pack directly please <a href="http://products.tango04.info//Patches/AccessServer_V1.2_SP01.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2010-02-03</span> </div> </div> </div> AccessServer Tue, 02 Feb 2010 23:00:00 +0000 mfuster 1852 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v75 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 270 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center SmartConsole. Version 7.5 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the Service Pack directly please <a href="http://products.tango04.info/imxPaK5xtpm/SmartConsole_V7.5.1_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2010-02-03</span> </div> </div> </div> SmartConsole Tue, 02 Feb 2010 23:00:00 +0000 mfuster 1851 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-database-settings-administrator-v33 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 269 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Database Settings Administrator. Version 3.3 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Database Settings Administrator&amp;MainVersion=V3.3&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//DbSetAdmin/Hotfix/DbSetAdmin_V3.3_HF03.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-01-28</span> </div> </div> </div> Database Settings Administrator Wed, 27 Jan 2010 23:00:00 +0000 mfuster 1850 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 268 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF10 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF10"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Thinkserver_V1.6_SP02_HF10.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-01-21</span> </div> </div> </div> ThinkServer Wed, 20 Jan 2010 23:00:00 +0000 mfuster 1849 at http://www.tango04.com http://www.tango04.com/support/compatibility-problems-between-powerlock-and-de-la-robla-applications-bantotal-workflow <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 267 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> E-Banking applications stop working when Exit Programs for a Database Server are registered in Powerlock. Client applications show errors and their functionality is completely corrupted. </div> </div> </div> <p>When the following Powerlock Exit Programs are enrolled by a user on the AS/400 Exit Points, the error occurs.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Solution by Powertech: Explanation of the problem:</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2010-01-12</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/compatibility-problems-between-powerlock-and-de-la-robla-applications-bantotal-workflow" target="_blank">read more</a></p> General Information Mon, 11 Jan 2010 23:00:00 +0000 mfuster 1848 at http://www.tango04.com http://www.tango04.com/support/new-product-database-settings-administrator-v33 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 266 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Database Settings Administrator </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V3.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Database Settings Administrator and where can I download it? </div> </div> </div> <p>A new General Availability version is available for Database Settings Administrator. Version 3.3 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Database%20Settings%20Administrator&amp;MainVersion=V3.3&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//DbSetAdmin/EN/DbSetAdmin_V3.3_GA_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2010-01-08</span> </div> </div> </div> Database Settings Administrator Thu, 07 Jan 2010 23:00:00 +0000 mfuster 1847 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 265 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF04"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF04.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2010-01-07</span> </div> </div> </div> Reports Wed, 06 Jan 2010 23:00:00 +0000 mfuster 1846 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp02-hf07 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 264 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF07 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF07"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF07.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-12-16</span> </div> </div> </div> ThinkServer Tue, 15 Dec 2009 23:00:00 +0000 mfuster 1845 at http://www.tango04.com http://www.tango04.com/support/applications-using-odbc-connection-database-sql-server <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 263 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do some monitors retrieve ERROR [08S01] [Microsoft][SQL Native Client] Communication link failure when updating the Dashboards Database? </div> </div> </div> <p>This occasionally occurred with any database connection via ODBC, because it is an issue related to the SQL Server Driver. Error updating chart: Error getting id from chart: Error getting id from script: Error getting id from monitor: Error performing a Monitor database operation: Error performing a Monitor database operation: Error obtaining parameter information: [Microsoft][SQL Native Client]Communication link failure. When a new configuration is saved in the Database Configurator for Dashboards, it does not work properly and the monitor retrieves the error.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Inside the ODBC Data Source Administrator, go to the Connection Pooling Tab and double-click on the SQL Driver where you can see the options for Pooling (Don</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-12-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/applications-using-odbc-connection-database-sql-server" target="_blank">read more</a></p> General Information Sun, 06 Dec 2009 23:00:00 +0000 mfuster 1844 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-dashboards <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 262 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.0 BETA </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center Dashboards. Version 2.0 (Beta) can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info/imxPaK5xtpm/Dashboards_V2.0_Beta.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-12-03</span> </div> </div> </div> Dashboards Wed, 02 Dec 2009 23:00:00 +0000 mfuster 1843 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 261 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF08 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF08 "> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF08.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-11-25</span> </div> </div> </div> ThinkServer Tue, 24 Nov 2009 23:00:00 +0000 mfuster 1842 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-accessserver <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 260 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> AccessServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center AccessServer and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center AccessServer. Version 1.2 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=AccessServer&amp;MainVersion=V1.2&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info/imxPaK5xtpm/AccessServer_V1.2.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-11-17</span> </div> </div> </div> AccessServer Mon, 16 Nov 2009 23:00:00 +0000 mfuster 1841 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-web-smartconsole-v25 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 259 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> WebSmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Web SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Web SmartConsole. Version 2.5 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=WebSmartConsole&amp;MainVersion=V2.5&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/WebSmartConsole_V2.5_HF02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-11-13</span> </div> </div> </div> WebSmartConsole Thu, 12 Nov 2009 23:00:00 +0000 mfuster 1840 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 258 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF06 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF06"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF06.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-11-13</span> </div> </div> </div> ThinkServer Thu, 12 Nov 2009 23:00:00 +0000 mfuster 1839 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 257 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF05 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF05"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF05.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-11-09</span> </div> </div> </div> ThinkServer Sun, 08 Nov 2009 23:00:00 +0000 mfuster 1838 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v10-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 256 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 1.0 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/Dashboards_V1.0_HF03.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-11-02</span> </div> </div> </div> Dashboards Sun, 01 Nov 2009 23:00:00 +0000 mfuster 1837 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 255 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF03.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-10-23</span> </div> </div> </div> Reports Thu, 22 Oct 2009 22:00:00 +0000 mfuster 1836 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-notifier-v70 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 254 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Notifier and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center Notifier. Version 7.0 SP02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=SP02&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Notifier_V7.0_SP02_EN.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-10-21</span> </div> </div> </div> Notifier Tue, 20 Oct 2009 22:00:00 +0000 mfuster 1835 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-nicelink-windows-part-v51 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 253 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NiceLink (Windows part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center NiceLink (Windows part) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center NiceLink (Windows part). Version 5.1 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=NiceLink (Windows part)&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/NiceLink_V5.1_HF02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-10-20</span> </div> </div> </div> NiceLink (Windows part) Mon, 19 Oct 2009 22:00:00 +0000 mfuster 1834 at http://www.tango04.com http://www.tango04.com/support/new-version-windows-security-config-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 252 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V4.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Windows Security Config and where can I download it? </div> </div> </div> <p>A new version is available for Windows Security Config. Version 4.1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Windows Security Config&amp;MainVersion=V4.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info//Configurations//Windows%20Security//Windows_Security_Config_V4.1.0.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-10-07</span> </div> </div> </div> Windows Security Config Tue, 06 Oct 2009 22:00:00 +0000 mfuster 1833 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 251 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF04"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF04.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-10-07</span> </div> </div> </div> ThinkServer Tue, 06 Oct 2009 22:00:00 +0000 mfuster 1832 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v75 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 250 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.5 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.5_HF01.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-09-18</span> </div> </div> </div> SmartConsole Thu, 17 Sep 2009 22:00:00 +0000 mfuster 1831 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-websmartconsole-v25 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 249 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> WebSmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center WebSmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center WebSmartConsole. Version 2.5 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=WebSmartConsole&amp;MainVersion=V2.5&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/WebSmartConsole_V2.5_HF01.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-09-17</span> </div> </div> </div> WebSmartConsole Wed, 16 Sep 2009 22:00:00 +0000 mfuster 1830 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 248 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_V1.0_HF02.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-09-16</span> </div> </div> </div> Reports Tue, 15 Sep 2009 22:00:00 +0000 mfuster 1829 at http://www.tango04.com http://www.tango04.com/support/new-product-version-visual-control-performance-planner-iseries-v140i <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 247 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control Performance Planner for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 14.0i </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Control Performance Planner for iSeries V14.0i and where can I download it? </div> </div> </div> <p>A new product version is available for VISUAL Control Performance Planner for iSeries. Version 14.0i can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL Control Performance Planner for iSeries&amp;MainVersion=V14.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VCPP_V14.0i.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-09-03</span> </div> </div> </div> VISUAL Control Performance Planner for iSeries Wed, 02 Sep 2009 22:00:00 +0000 mfuster 1828 at http://www.tango04.com http://www.tango04.com/support/rpc-service-unavailable <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 246 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When trying to connect to a remote server using WMI why do we get an error message informing that &quot;The RPC service is unavailable&quot;? </div> </div> </div> <p>If there is a firewall between the local server and the remote server, this error may be caused due to an incorrect firewall configuration dropping packets wrongly. As RPC implementation on Windows uses active and passive connections, the error may be caused if the connection is opened on the local server and traffic is not allowed. This behavior of the RPC service has been implemented in order to balance server usage.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>In order to configure the environment to monitor a server behind a firewall, the following considerations should be taken into account: - Limit the random ports used by the RPC service on both the local server and the remote server following the instructions available at this link: <a href="http://support.microsoft.com/kb/154596/en-us" title="http://support.microsoft.com/kb/154596/en-us">http://support.microsoft.com/kb/154596/en-us</a> - Allow incoming and outgoing traffic on TCP 135 port between local and remote server. - Allow incoming and outgoing traffic on TCP 445 port between local and remote server. - Allow incoming and outgoing traffic on the range of ports defined on the first step between local and remote server</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-09-02</span> </div> </div> </div> ThinkServer Tue, 01 Sep 2009 22:00:00 +0000 mfuster 1827 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-reports-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 245 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Reports. Version 1.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Hotfix/Reports_HF01.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-09-02</span> </div> </div> </div> Reports Tue, 01 Sep 2009 22:00:00 +0000 mfuster 1826 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v10-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 244 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 1.0 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/Dashboards_V1.0_HF02.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-08-24</span> </div> </div> </div> Dashboards Sun, 23 Aug 2009 22:00:00 +0000 mfuster 1825 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboards-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 243 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 1.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Patches/Dashboards_V1.0_HF01.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-08-12</span> </div> </div> </div> Dashboards Tue, 11 Aug 2009 22:00:00 +0000 mfuster 1824 at http://www.tango04.com http://www.tango04.com/support/new-product-version-visual-message-center-reports-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 242 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reports </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Reports and where can I download it? </div> </div> </div> <p>A new product version is available for VISUAL Message Center Reports. Version 1.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reports&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Reports/Any/Reports.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-08-10</span> </div> </div> </div> Reports Sun, 09 Aug 2009 22:00:00 +0000 mfuster 1823 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-applications-agent-v20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 241 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Applications Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Applications Agent V2.0 and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center Applications Agent. Version 2.0 SP02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Applications Agent&amp;MainVersion=V2.0&amp;ServicePack=SP02&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Applications_Agent_V2.0_SP02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-08-05</span> </div> </div> </div> Applications Agent Tue, 04 Aug 2009 22:00:00 +0000 mfuster 1822 at http://www.tango04.com http://www.tango04.com/support/exporting-or-importing-configuration-visual-message-center-smartconsole-running-service <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 240 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Is it possible to Export or Import a configuration from the SmartConsole when it </div> </div> </div> <p>In rare cases it is not possible to use the SmartConsole Import/Export functionality after applying a Service Pack. The cause of this issue is that the</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Create, copy, or restore the</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-07-31</span> </div> </div> </div> SmartConsole Thu, 30 Jul 2009 22:00:00 +0000 mfuster 1821 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp02-hf02 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 239 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP02_HF02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-07-29</span> </div> </div> </div> ThinkServer Tue, 28 Jul 2009 22:00:00 +0000 mfuster 1820 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp02 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 238 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center ThinkServer. Version 1.6 SP02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP02&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/vmctseng.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-07-28</span> </div> </div> </div> ThinkServer Mon, 27 Jul 2009 22:00:00 +0000 mfuster 1819 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp02-hf03 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 237 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 HF03 can now be downloaded from the BP portal on our Website. NOTE: This HotFix replaces ThinkServer V1.6 SP02 HF01. If HF01 was installed, the new V1.6 SP02 HF03 must be installed in order to fix the issue.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2009-07-24</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp02-hf03" target="_blank">read more</a></p> ThinkServer Thu, 23 Jul 2009 22:00:00 +0000 mfuster 1818 at http://www.tango04.com http://www.tango04.com/support/new-hot-fix-visual-message-center-thinkserver-v16-sp02-hf01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 236 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>Please note this HotFix has been superseded by ThinkServer V1.6 SP02 HF03 and is no longer available to download.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-07-21</span> </div> </div> </div> ThinkServer Mon, 20 Jul 2009 22:00:00 +0000 mfuster 1817 at http://www.tango04.com http://www.tango04.com/support/new-ga-version-visual-message-center-dashboards-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 235 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Dashboards </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Dashboards and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center Dashboards. Version 1.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Dashboards&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/Dashboards_V1.0.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-07-16</span> </div> </div> </div> Dashboards Wed, 15 Jul 2009 22:00:00 +0000 mfuster 1816 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-notifier-v70-sp01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 234 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Notifier and where can I download it? </div> </div> </div> <p>A new HotFix is available for Notifier. Version 7.0 SP01 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=SP01&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Notifier_V7.0_SP01_HF01_EN.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-13</span> </div> </div> </div> Notifier Sun, 12 Jul 2009 22:00:00 +0000 mfuster 1815 at http://www.tango04.com http://www.tango04.com/support/new-hot-fix-visual-message-center-iseries-performance-manager-v90-hf01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 233 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center iSeries Performance Manager </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 9.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center iSeries Performance Manager and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center iSeries Performance Manager. Version 9.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20iSeries%20Performance%20Manager&amp;MainVersion=V9.0&amp;ServicePack=&amp;HotFix=%20HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/VMCiSeriesPerformanceManager_V9.0_HotFix01_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-06</span> </div> </div> </div> VISUAL Message Center iSeries Performance Manager Sun, 05 Jul 2009 22:00:00 +0000 mfuster 1814 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-iseries-modules-v60-sp01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 232 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center (iSeries Modules). Version 6.0 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/VMCiSeries_V6.0_ServicePack01_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-06</span> </div> </div> </div> VISUAL Message Center (iSeries Modules) Sun, 05 Jul 2009 22:00:00 +0000 mfuster 1813 at http://www.tango04.com http://www.tango04.com/support/new-ga-version-vmc-debugging-agent-v50 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 231 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMC - Debugging Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VMC Debugging Agent and where can I download it? </div> </div> </div> <p>A new GA version is available for VMC Debugging Agent. Version 5.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VDW%20(iSeries%20part)&amp;MainVersion=V5.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VMC_Debugging_Agent_V5.0_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-06</span> </div> </div> </div> VMC - Debugging Agent Sun, 05 Jul 2009 22:00:00 +0000 mfuster 1812 at http://www.tango04.com http://www.tango04.com/support/new-ga-version-vmc-iseries-support-agent-v51 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 230 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMC - iSeries Support Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VMC iSeries Support Agent and where can I download it? </div> </div> </div> <p>A new GA version is available for VMC iSeries Support Agent. Version 5.1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VSP%20(iSeries%20part)&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VMC_Support_Agent_V5.1_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-06</span> </div> </div> </div> VMC - iSeries Support Agent Sun, 05 Jul 2009 22:00:00 +0000 mfuster 1811 at http://www.tango04.com http://www.tango04.com/support/new-ga-version-data-monitor-iseries-v51 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 229 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Data Monitor for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Data Monitor for iSeries and where can I download it? </div> </div> </div> <p>A new GA version is available for Data Monitor for iSeries. Version 5.1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Data%20Monitor%20for%20iSeries&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/imxPaK5xtpm/DataMonitoriSeries_V5.1_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-07-06</span> </div> </div> </div> Data Monitor for iSeries Sun, 05 Jul 2009 22:00:00 +0000 mfuster 1810 at http://www.tango04.com http://www.tango04.com/support/new-version-unix-security-config-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 228 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Unix Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the UNIX Security Config and where can I download it? </div> </div> </div> <p>A new version is available of the UNIX Security Config. Version 1.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Unix%20Security%20Config&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Configurations//Unix%20Security//UnixSecurity_Config_v1.0.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-06-08</span> </div> </div> </div> Unix Security Config Sun, 07 Jun 2009 22:00:00 +0000 mfuster 1809 at http://www.tango04.com http://www.tango04.com/support/new-version-cisco-security-config-v40 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 227 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Cisco Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 4.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the Cisco Security Config and where can I download it? </div> </div> </div> <p>A new version is available of the Cisco Security Config. Version 4.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Cisco%20Security%20Config&amp;MainVersion=V4.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Configurations//Cisco%20Security//Cisco-PIX-ASA-Security-Config_v4.1.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-06-08</span> </div> </div> </div> Cisco Security Config Sun, 07 Jun 2009 22:00:00 +0000 mfuster 1808 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboardserver-v11 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 226 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> DashboardServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center DashboardServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center DashboardServer. Version 1.1 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=DashboardServer&amp;MainVersion=V1.1&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/DashboardServer_ver1.1_HF02.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-06-08</span> </div> </div> </div> DashboardServer Sun, 07 Jun 2009 22:00:00 +0000 mfuster 1807 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-control-performance-planner-iseries-v140 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 225 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control Performance Planner for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 14.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Control Performance Planner for iSeries and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Control Performance Planner for iSeries. Version 14.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Control%20Performance%20Planner%20for%20iSeries&amp;MainVersion=V14.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VCPP_V14.0.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-06-02</span> </div> </div> </div> VISUAL Control Performance Planner for iSeries Mon, 01 Jun 2009 22:00:00 +0000 mfuster 1806 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-web-smartconsole-v25-beta1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 224 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> WebSmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.5 Beta1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole V2.5 Beta1 and where can I download it? </div> </div> </div> <p>A new Version is available for VISUAL Message Center (iSeries Modules). Version 2.5 Beta1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=WebSmartConsole&amp;MainVersion=V2.5&amp;ServicePack=&amp;HotFix="> Changes Log </a> As Web SmartConsole V2.5 Beta1 is part of the VISUAL Message Center SmartConsole V7.5 Beta2 package a standalone installer for Web SmartConsole is not provided. Please refer to SmartConsole V7.5 Beta2 Technical Issue for further information.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-04-06</span> </div> </div> </div> WebSmartConsole Sun, 05 Apr 2009 22:00:00 +0000 mfuster 1805 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-smartconsole-v75-beta2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 223 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.5 Beta2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Version is available for VISUAL Message Center SmartConsole Version 7.5 Beta2 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.5&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the Beta directly please <a href="http://products.tango04.info/8OaMSJIDFJWX/vmceng75_B2.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-04-06</span> </div> </div> </div> SmartConsole Sun, 05 Apr 2009 22:00:00 +0000 mfuster 1804 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-reportserver-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 222 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ReportServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ReportServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ReportServer. Version 1.0 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ReportServer&amp;MainVersion=v1.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/8OaMSJIDFJWX/ReportServer_v1.0.0_GA.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-04-02</span> </div> </div> </div> ReportServer Wed, 01 Apr 2009 22:00:00 +0000 mfuster 1803 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-dashboardserver-v20-beta <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 221 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> DashboardServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center DashboardServer and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center DashboardServer. Version 2.0 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=DashboardServer&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/8OaMSJIDFJWX/DashboardServer_V2.0b.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-03-31</span> </div> </div> </div> DashboardServer Mon, 30 Mar 2009 22:00:00 +0000 mfuster 1797 at http://www.tango04.com http://www.tango04.com/support/unconverted-objects-system-i-v6r1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 220 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I want to upgrade my i5/OS to V6R1, do I need to update my Tango/04 products? </div> </div> </div> <p>If you are going to upgrade your i5/OS (OS/400) to V6R1, you will need to update our products. Sometimes, during incorrect order of update, you will get unconverted objects by running the ANZOBJCVN tool.</p> <p>To better explain the reason why you have these objects, let&rsquo;s check the 3 possible scenarios when updating our products:</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-03-31</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/unconverted-objects-system-i-v6r1" target="_blank">read more</a></p> All Products Mon, 30 Mar 2009 22:00:00 +0000 mfuster 1802 at http://www.tango04.com http://www.tango04.com/support/hotfix-visual-message-center-thinkserver-v16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 219 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP01&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP01_HF03.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2009-03-25</span> </div> </div> </div> ThinkServer Tue, 24 Mar 2009 23:00:00 +0000 mfuster 1801 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 218 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP01&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_SP01_HF02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.6</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-03-03</span> </div> </div> </div> ThinkServer Mon, 02 Mar 2009 23:00:00 +0000 mfuster 1800 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-dashboardserver-v11-hf01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 217 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> DashboardServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center DashboardServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center DashboardServer. Version 1.1 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=DashboardServer&amp;MainVersion=V1.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/UikODzLv4CfJ/DashboardServer_v1.1GA.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.1</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-03-02</span> </div> </div> </div> DashboardServer Sun, 01 Mar 2009 23:00:00 +0000 mfuster 1799 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-applications-agent-v21 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 216 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Applications Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Applications Agent and where can I download it? </div> </div> </div> <p>A new version of ISUAL Message Center Applications Agent is available. Version 2.1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Applications%20Agent&amp;MainVersion=V2.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Applications_Agent_V2.1_SP01.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.1</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-03-02</span> </div> </div> </div> Applications Agent Sun, 01 Mar 2009 23:00:00 +0000 mfuster 1798 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-smartconsole-v72 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 215 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center SmartConsole. Version 7.2 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_SP01_EN.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-02-24</span> </div> </div> </div> SmartConsole Mon, 23 Feb 2009 23:00:00 +0000 mfuster 1796 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-thinkserver-v16-sp01 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 214 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version V1.6 SP01 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP01&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info/2CozL3QLqEia/Patches/ThinkServer_V1.6_SP01_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2009-02-19</span> </div> </div> </div> ThinkServer Wed, 18 Feb 2009 23:00:00 +0000 mfuster 1795 at http://www.tango04.com http://www.tango04.com/support/new-version-windows-security-config <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 213 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Security Config </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 4.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Windows Security Config and where can I download it? </div> </div> </div> <p>A new Version is available for Windows Security Config. Version 4.0.2 can now be downloaded from the BP portal on our Website. For further information see the <a href=" <a href="http://tango04.com/bp/downloads/results3.php?Product=Windows%20Security%20Config&amp;MainVersion=V4.0&amp;ServicePack=&amp;HotFix=" title="http://tango04.com/bp/downloads/results3.php?Product=Windows%20Security%20Config&amp;MainVersion=V4.0&amp;ServicePack=&amp;HotFix=">http://tango04.com/bp/downloads/results3.php?Product=Windows%20Security%...</a> "> Changes Log </a> To download the Version directly please <a href=" <a href="http://products.tango04.info//Configurations//Windows%20Security//Windows_Security_Config_V4.0.2_ENG_ESP.zip" title="http://products.tango04.info//Configurations//Windows%20Security//Windows_Security_Config_V4.0.2_ENG_ESP.zip">http://products.tango04.info//Configurations//Windows%20Security//Window...</a> "> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2009-02-17</span> </div> </div> </div> Windows Security Config Mon, 16 Feb 2009 23:00:00 +0000 mfuster 1794 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-smartconsole-v72 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 212 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. Version 7.2 HF13 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF13"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/SmartConsole_V7.2_HF13.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-02-09</span> </div> </div> </div> SmartConsole Sun, 08 Feb 2009 23:00:00 +0000 mfuster 1793 at http://www.tango04.com http://www.tango04.com/support/new-beta-version-visual-message-center-reportserver-v10 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 211 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ReportServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ReportServer and where can I download it? </div> </div> </div> <p>A new Beta version is available for VISUAL Message Center ReportServer. Version 1.0 Beta 2 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=ReportServer&amp;MainVersion=V1.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info/rFsWP9lrh1wk/ReportServer_V1_Beta1_Tango.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2009-02-09</span> </div> </div> </div> ReportServer Sun, 08 Feb 2009 23:00:00 +0000 mfuster 1792 at http://www.tango04.com http://www.tango04.com/support/exporting-scheduled-reports-non-default-printer <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 210 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why can&#039;t I get scheduled reports with convenience export formats running from Reporting System? </div> </div> </div> <p>The problem appears when you schedule reports using Reporting System and there is no default printer. Eventlog will show an error: &quot;Executing scheduled report: \Program Files\Tango04\Reporting System\Scheduled Reports\Report, There is no default printer currently selected.&quot;</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>It is very important to add a printer to the system and set it as default even if the user does not use this printer, because Reporting System needs a default printer.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-12-22</span> </div> </div> </div> Reporting System Sun, 21 Dec 2008 23:00:00 +0000 mfuster 1791 at http://www.tango04.com http://www.tango04.com/support/error-when-using-sql-query <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 209 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When using SQL query into Reporting System &#039;using SQL&#039; tab, sometimes the personalized SQL query moves from the editable area to the non-editable area producing a SQL query error. </div> </div> </div> <p>The problem appears when the user enters a personalized SQL query in the Using SQL tab and then previews the report. Sometimes the personalized query moves from the editable white area to the non-edible gray area and then the SQL query crashes. This problem is related to a 3rd party control which cannot be changed.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The solution for this problem is to load another report and then re-load the desired report and continue using it; or, load the report and then save it as a par report, so the user loads the par report whenever he needs to use it.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-12-22</span> </div> </div> </div> Reporting System Sun, 21 Dec 2008 23:00:00 +0000 mfuster 1790 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-visual-message-center-thinkserver-v16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 208 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Service Pack is available for VISUAL Message Center ThinkServer. Version 1.6 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info/GTiNZ8bso6q/Patches/ThinkServer_V1.6_SP01_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-12-17</span> </div> </div> </div> ThinkServer Tue, 16 Dec 2008 23:00:00 +0000 mfuster 1789 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-debugging-agent-v50-beta <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 207 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VDW (iSeries part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center Debugging Agent and where can I download it? </div> </div> </div> <p>A new BETA version is available for VISUAL Message Center Debugging Agent. Version 5.0 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VDW%20(iSeries%20part)&amp;MainVersion=V5.0&amp;ServicePack=&amp;HotFix= "> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//VMC_Debugging_Agent_V5.0_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-12-16</span> </div> </div> </div> VDW (iSeries part) Mon, 15 Dec 2008 23:00:00 +0000 mfuster 1788 at http://www.tango04.com http://www.tango04.com/support/reinstall-vmc-debugging-agent-iseries-if-you-upgrade-v6r1m0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 206 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VDW (iSeries part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why can&#039;t I use VMC Debugging Agent after upgrading the operating system to V6R1M0? </div> </div> </div> <p>If you install VISUAL Message Center - Debugging Agent on an iSeries version previous to V6R1M0 and then you upgrade the operating system to V6R1M0, you will always need to reinstall the product, even if a compatible version of the product (V5.0 or higher) was installed.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-12-15</span> </div> </div> </div> VDW (iSeries part) Sun, 14 Dec 2008 23:00:00 +0000 mfuster 1787 at http://www.tango04.com http://www.tango04.com/support/sql-auditing-vmc-v60-differences-vmc-version-5xx <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 205 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMC - SQL Monitors </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do audited SQL statements with iSeries SQL Interactive Monitor have some &quot;?&quot;&#039; characters instead of actual values, since I installed Visual Message Center V6.0. </div> </div> </div> <p>Since i/OS version V6R1 or 6.1 the only way to audit SQL statements is to use operating system module &quot;System Database Monitor&quot; (command STRDBMON). In previous versions of VMC (5.xx), the &quot;iSeries SQL Interactive Monitor (SQI)&quot; module used a different method to audit SQL statements which is not available any more in V6R1. As VMC V6.0 supports V6R1 now, it is mandatory to use the &quot;System Database Monitor&quot; operating system module.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-12-15</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/sql-auditing-vmc-v60-differences-vmc-version-5xx" target="_blank">read more</a></p> VMC - SQL Monitors Sun, 14 Dec 2008 23:00:00 +0000 mfuster 1786 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 204 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center (iSeries Modules). Version 6.0 HF06 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=&amp;HotFix=HF06"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/VISUAL%20Message%20Center%20(iSeries%20Modules)_V6.0_HF06.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-12-09</span> </div> </div> </div> VISUAL Message Center (iSeries Modules) Mon, 08 Dec 2008 23:00:00 +0000 mfuster 1785 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 202 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center (iSeries Modules). Version 6.0 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=&amp;HotFix=HF04"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/VISUAL%20Message%20Center%20(iSeries%20Modules)_V6.0_HF04.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-11-20</span> </div> </div> </div> VISUAL Message Center (iSeries Modules) Wed, 19 Nov 2008 23:00:00 +0000 mfuster 1784 at http://www.tango04.com http://www.tango04.com/support/new-general-availability-version-reporting-system-v36 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 201 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Reporting System and where can I download it? </div> </div> </div> <p>A new General Availability version is available for Reporting System. Version 3.6 GA can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=Reporting%20System&amp;MainVersion=V3.6&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//RS.v.3.6_GA_Eng.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-11-20</span> </div> </div> </div> Reporting System Wed, 19 Nov 2008 23:00:00 +0000 mfuster 1783 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-smartconsole-v72-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 200 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for SmartConsole. Version 7.2 HF12 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF12"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_HF12.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-11-19</span> </div> </div> </div> SmartConsole Tue, 18 Nov 2008 23:00:00 +0000 mfuster 1782 at http://www.tango04.com http://www.tango04.com/support/new-version-vsp-iseries-part-v51-beta <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 199 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VSP (iSeries part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VSP (iSeries Part) and where can I download it? </div> </div> </div> <p>A new version is available for VSP (iSeries Part). Version 5.1 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VSP%20(iSeries%20part)&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//VMC_Support_Agent_V5.1_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-11-14</span> </div> </div> </div> VSP (iSeries part) Thu, 13 Nov 2008 23:00:00 +0000 mfuster 1781 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 198 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center (iSeries Modules). Version 6.0 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/VISUAL%20Message%20Center%20(iSeries%20Modules)_V6.0_HF02_Eng.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-11-06</span> </div> </div> </div> VISUAL Message Center (iSeries Modules) Wed, 05 Nov 2008 23:00:00 +0000 mfuster 1780 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-modules-v60 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 197 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center (iSeries Modules) and where can I download it? </div> </div> </div> <p>A new HotFix is available for the VISUAL Message Center (iSeries Modules). Version 6.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info/ib3yjrLD5n/vmciSerieseng.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-10-01</span> </div> </div> </div> VISUAL Message Center (iSeries Modules) Tue, 30 Sep 2008 22:00:00 +0000 mfuster 1779 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-control-performance-planner-iseries <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 196 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control Performance Planner for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 13.1j </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Control Performance Planner for iSeries and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Control Performance Planner for iSeries. Version 13.1j can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Control%20Performance%20Planner%20for%20iSeries&amp;MainVersion=V13.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VCPP_V13.1j.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-09-09</span> </div> </div> </div> VISUAL Control Performance Planner for iSeries Mon, 08 Sep 2008 22:00:00 +0000 mfuster 1778 at http://www.tango04.com http://www.tango04.com/support/new-beta-version-visual-debugger-5250-edition <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 195 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Debugger - 5250 Edition </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Debugger 5250 Edition and where can I download it? </div> </div> </div> <p>A new BETA version is available for VISUAL Debugger 5250 Edition. Version 5.2 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Debugger%20-%205250%20Edition&amp;MainVersion=V5.2&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//VISUAL_Debugger_5250_Edition_V5.2_Beta_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-09-08</span> </div> </div> </div> VISUAL Debugger - 5250 Edition Sun, 07 Sep 2008 22:00:00 +0000 mfuster 1777 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-05-reporting-system-v35 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 194 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Reporting System and where can I download it? </div> </div> </div> <p>A new HotFix is available for Reporting System. Version 3.5 HF05 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reporting%20System&amp;MainVersion=V3.5&amp;ServicePack=&amp;HotFix=HF05"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/RS_V3.5_HF05_Eng.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-09-05</span> </div> </div> </div> Reporting System Thu, 04 Sep 2008 22:00:00 +0000 mfuster 1776 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-10-smartconsole-v72 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 193 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for the SmartConsole. Version 7.2 HF10 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF10"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_HF10.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-09-05</span> </div> </div> </div> SmartConsole Thu, 04 Sep 2008 22:00:00 +0000 mfuster 1774 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-03-web-smartconsole-v20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 192 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> WebSmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the Web SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for the Web SmartConsole. Version 2.0 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href="http:// http://www.tango04.com/bp/downloads/results3.php?Product=WebSmartConsole&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/WebSmartConsole_V2.0_HF03.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-09-05</span> </div> </div> </div> WebSmartConsole Thu, 04 Sep 2008 22:00:00 +0000 mfuster 1775 at http://www.tango04.com http://www.tango04.com/support/new-beta-version-visual-message-center-iseries-performance-manager-v90 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 191 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center iSeries Performance Manager </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center iSeries Performance Manager and where can I find it? </div> </div> </div> <p>The new Beta version of VISUAL Message Center iSeries Performance Manager (version 9.0 Beta) is available from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20iSeries%20Performance%20Manager&amp;MainVersion=V9.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the Beta version directly please <a href="http://products.tango04.info/ib3yjrLD5n/VMCiSeriesPerformanceManager_V9.0_BETA_EN.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-08-22</span> </div> </div> </div> VISUAL Message Center iSeries Performance Manager Thu, 21 Aug 2008 22:00:00 +0000 mfuster 1773 at http://www.tango04.com http://www.tango04.com/support/new-beta-version-reporting-system-v36 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 190 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Reporting System and where can I download it? </div> </div> </div> <p>A new BETA version is available for Reporting System. Version 3.6 BETA can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reporting%20System&amp;MainVersion=V3.6&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the BETA version directly please <a href="http://products.tango04.info//RS.v.3.6.Beta1_Eng.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>3.6</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-08-13</span> </div> </div> </div> Reporting System Tue, 12 Aug 2008 22:00:00 +0000 mfuster 1772 at http://www.tango04.com http://www.tango04.com/support/new-service-pack-notifier-v70 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 189 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Notifier and where can I download it? </div> </div> </div> <p>A new Service Pack is available for Notifier. Version 7.0 SP01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=SP01&amp;HotFix="> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Notifier_V7.0_SP01_EN.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-07-31</span> </div> </div> </div> Notifier Wed, 30 Jul 2008 22:00:00 +0000 mfuster 1770 at http://www.tango04.com http://www.tango04.com/support/visual-message-center-iseries-modules-versions-prior-60-are-incompatible-nicelink-iseries-ve <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 188 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center (iSeries Modules) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why have our VISUAL Message Center iSeries Modules &quot;suddenly&quot; stopped working? We&#039;ve not upgraded or modified them.See also &lt;a href=&quot;http://www.tango04.com/bp/techissues/singletechissue.php?TechIssueID=187&quot;&gt; Technical Issue 187 &lt;/a&gt; </div> </div> </div> <p>The problem occurs if you are running a VISUAL Message Center iSeries Modules version prior to version 6.0 (i.e. DVD 071107 or previous) and NiceLink iSeries version 3.10 As NiceLink iSeries is upgraded anytime you install any other iSeries product, you will notice this problem just after installing another iSeries product on your system. Potential problems you may experience are: - SmartConsole is not able to connect to your iSeries - iSeries Monitors do not start or are in MSGW status.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>If you are affected by this issue there are two ways to solve this problem: a) Run the following commands on your system: UPDSRVPGM SRVPGM(B_DETECTOR/BDCVTSVR) MODULE(*NONE) BNDSRVPGM(T4NICELINK/CEXINTFC) UPDSRVPGM SRVPGM(B_DETECTOR/BDCVTSVR) MODULE(*NONE) BNDSRVPGM(T4NICELINK/CEXREP) UPDPGM PGM(B_DETECTOR/BDINZW1C) MODULE(*NONE) BNDSRVPGM(T4NICELINK/CEXINTFC) And restart your iSeries Monitors. b) Install/upgrade VISUAL Message Center for iSeries version 6.0 or later</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-07-18</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/visual-message-center-iseries-modules-versions-prior-60-are-incompatible-nicelink-iseries-ve" target="_blank">read more</a></p> VISUAL Message Center (iSeries Modules) Thu, 17 Jul 2008 22:00:00 +0000 mfuster 1771 at http://www.tango04.com http://www.tango04.com/support/data-monitor-iseries-versions-prior-51-are-incompatible-nicelink-iseries-version-31-build-ve <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 187 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Data Monitor for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why has Data Monitor for iSeries &quot;suddenly&quot; stopped working? We&#039;ve not upgraded or modified it.See also &lt;a href=&quot;http://www.tango04.com/bp/techissues/singletechissue.php?TechIssueID=188&quot;&gt; Technical Issue 188 &lt;/a&gt; </div> </div> </div> <p>The problem occurs if you are running a Data Monitor for iSeries version prior to version 5.1 (i.e. DVD 071107 or previous) and NiceLink iSeries version 3.10 As NiceLink iSeries is upgraded anytime you install any other iSeries product, you will notice this problem just after installing another iSeries product on your system. Potential problems you may experience are: - Data Monitor for Files is not activated when you try to start it. - Data Monitor for Users list is not accessible from product menu - Data Monitor On Demand fails and does not audit any transaction.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>If you are affected by this issue there are to ways to solve the problem: a) Run the following commands on your system: UPDSRVPGM SRVPGM(T4DATAMON/CHRCVSVR) MODULE(*NONE) BNDSRVPGM(T4NICELINK/CEXINTFC) UPDSRVPGM SRVPGM(T4DATAMON/CHRCVSVR) MODULE(*NONE) BNDSRVPGM(T4NICELINK/CEXREPGEN) And restart your Data Monitor for iSeries Monitors. b) Install/upgrade Data Monitor for iSeries version 5.1 or later. Warning regarding license keys: If you have to install/upgrade Data Monitor for iSeries to fix this error and your current version is prior to version 4.00, you will need to request new license keys before starting the installation process.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>5.1</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-07-18</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/data-monitor-iseries-versions-prior-51-are-incompatible-nicelink-iseries-version-31-build-ve" target="_blank">read more</a></p> Data Monitor for iSeries Thu, 17 Jul 2008 22:00:00 +0000 mfuster 1769 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16-4 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 186 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for the ThinkServer. Version 1.6 HF10 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF10"> Changes Log </a> To download the HotFix directly please <a href=" http://products.tango04.info//Patches/ThinkServer_V1.6_HF10.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-07-08</span> </div> </div> </div> ThinkServer Mon, 07 Jul 2008 22:00:00 +0000 mfuster 1768 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-smartconsole-v72-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 185 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for the SmartConsole. Version 7.2 HF09 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF09"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_HF09.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-07-08</span> </div> </div> </div> SmartConsole Mon, 07 Jul 2008 22:00:00 +0000 mfuster 1767 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-reporting-system-v35-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 184 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the Reporting System and where can I download it? </div> </div> </div> <p>A new HotFix is available for the Reporting System. Version 3.5 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reporting%20System&amp;MainVersion=V3.5&amp;ServicePack=&amp;HotFix=HF04"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/RS_V3.5_HF04.Eng.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>3.5</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2008-06-20</span> </div> </div> </div> Reporting System Thu, 19 Jun 2008 22:00:00 +0000 mfuster 1766 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16-3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 183 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for ThinkServer. Version 1.6 HF09 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF09"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF09.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-06-11</span> </div> </div> </div> ThinkServer Tue, 10 Jun 2008 22:00:00 +0000 mfuster 1765 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16-2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 182 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for ThinkServer. Version 1.6 HF08 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF08"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF08.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-06-11</span> </div> </div> </div> ThinkServer Tue, 10 Jun 2008 22:00:00 +0000 mfuster 1764 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 181 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for ThinkServer. Version 1.6 HF07 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF07"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF07.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-06-11</span> </div> </div> </div> ThinkServer Tue, 10 Jun 2008 22:00:00 +0000 mfuster 1763 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 180 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of ThinkServer and where can I download it? </div> </div> </div> <p>A new HotFix is available for ThinkServer. Version 1.6 HF06 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF06"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF06.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-06-11</span> </div> </div> </div> ThinkServer Tue, 10 Jun 2008 22:00:00 +0000 mfuster 1762 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-web-smartconsole-v20 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 179 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> WebSmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the Web SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for the Web SmartConsole. Version 2.0 HF02 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=WebSmartConsole&amp;MainVersion=V2.0&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/WebSmartConsole_V2.0_HF02.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-06-02</span> </div> </div> </div> WebSmartConsole Sun, 01 Jun 2008 22:00:00 +0000 mfuster 1761 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-smartconsole-v72-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 178 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of the SmartConsole and where can I download it? </div> </div> </div> <p>A new HotFix is available for the SmartConsole. Version 7.2 HF07 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF07"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_HF07.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-06-02</span> </div> </div> </div> SmartConsole Sun, 01 Jun 2008 22:00:00 +0000 mfuster 1760 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-nicelink-v51 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 177 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NiceLink </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of NiceLink and where can I download it? </div> </div> </div> <p>A new HotFix is available for NiceLink. Version 5.1 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=NiceLink%20(Windows%20part)&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/NiceLink_V5.1_HF01_ENG.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-06-02</span> </div> </div> </div> NiceLink Sun, 01 Jun 2008 22:00:00 +0000 mfuster 1759 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-notifier-70 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 176 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Notifier and where can I download it? </div> </div> </div> <p>A new HotFix is available for Notifier. Version 7.0 HF01 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Notifier&amp;MainVersion=V7.0&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/Notifier_V7.0_HF01_ENG.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-05-26</span> </div> </div> </div> Notifier Sun, 25 May 2008 22:00:00 +0000 mfuster 1758 at http://www.tango04.com http://www.tango04.com/support/new-hot-fix-hf04-visual-message-center-thinkserver-16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 175 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Hot Fix is available for VISUAL Message Center ThinkServer. Version 1.6 HF04 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF04"> Changes Log </a> To download the Hot Fix directly please <a href=" <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF04.zip" title="http://products.tango04.info//Patches/ThinkServer_V1.6_HF04.zip">http://products.tango04.info//Patches/ThinkServer_V1.6_HF04.zip</a> "> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-05-21</span> </div> </div> </div> ThinkServer Tue, 20 May 2008 22:00:00 +0000 mfuster 1754 at http://www.tango04.com http://www.tango04.com/support/new-hot-fix-hf03-visual-message-center-thinkserver-16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 174 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center ThinkServer and where can I download it? </div> </div> </div> <p>A new Hot Fix is available for VISUAL Message Center ThinkServer. Version 1.6 HF03 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the Hot Fix directly please <a href=" <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF03.zip" title="http://products.tango04.info//Patches/ThinkServer_V1.6_HF03.zip">http://products.tango04.info//Patches/ThinkServer_V1.6_HF03.zip</a> "> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-05-21</span> </div> </div> </div> ThinkServer Tue, 20 May 2008 22:00:00 +0000 mfuster 1755 at http://www.tango04.com http://www.tango04.com/support/new-version-visual-message-center-iseries-modules <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 173 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center iSeries Performance Manager </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center iSeries Modules and where can I download it? </div> </div> </div> <p>A new version is available for VISUAL Message Center iSeries Modules. Version 6.0 can now be downloaded from the BP portal on our Website. For further information see the <a href=" http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL%20Message%20Center%20(iSeries%20Modules)&amp;MainVersion=V6.0&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href=" http://products.tango04.info/ib3yjrLD5n/vmciSerieseng.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-05-21</span> </div> </div> </div> VISUAL Message Center iSeries Performance Manager Tue, 20 May 2008 22:00:00 +0000 mfuster 1756 at http://www.tango04.com http://www.tango04.com/support/new-version-data-monitor-iseries <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 172 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Data Monitor for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 5.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Data Monitor for iSeries and where can I download it? </div> </div> </div> <p>A new version is available for Data Monitor for iSeries. Version 5.1 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Data%20Monitor%20for%20iSeries&amp;MainVersion=V5.1&amp;ServicePack=&amp;HotFix="> Changes Log </a> To download the new version directly please <a href="http://products.tango04.info/ib3yjrLD5n/DTAMONeng.exe"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-05-21</span> </div> </div> </div> Data Monitor for iSeries Tue, 20 May 2008 22:00:00 +0000 mfuster 1757 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-visual-message-center-iseries-performance-manager-v89 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 171 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Message Center iSeries Performance Manager </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.92 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of VISUAL Message Center iSeries Performance Manager and where can I download it? </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center iSeries Performance Manager. Version 8.9 HF01 can now be downloaded from the BP portal on our Website.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=VISUAL Message Center iSeries Performance Manager&amp;MainVersion=V8.9&amp;ServicePack=&amp;HotFix=HF01"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/VisualMessageCenteriSeriesPerformanceManager_V89_HF01.zip"> click here </a></p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-05-08</span> </div> </div> </div> VISUAL Message Center iSeries Performance Manager Wed, 07 May 2008 22:00:00 +0000 mfuster 1753 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-reporting-system-35 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 170 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.5.5.24 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What is the latest version of Reporting System and where can I download it? </div> </div> </div> <p>A new HotFix is available for Reporting System. Reporting System V3.5 HF03 can now be downloaded from the BP portal on our Website.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reporting System&amp;MainVersion=V3.5&amp;ServicePack=&amp;HotFix=HF03"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/RS_V3.5_HF03.Eng.zip"> click here </a></p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-05-06</span> </div> </div> </div> Reporting System Mon, 05 May 2008 22:00:00 +0000 mfuster 1752 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-reporting-system-v35 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 169 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.5 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <p>A new Hot Fix is available for Reporting System. ReportingSystem V3.5 HF02 can now be downloaded from the BP portal on our Website. For further information, please see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=Reporting%20System&amp;MainVersion=V3.5&amp;ServicePack=&amp;HotFix=HF02"> Changes Log </a> To download the HotFix, please <a href="http://products.tango04.info//Patches/RS.v.3.5.5.HF2.English.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2008-04-22</span> </div> </div> </div> Reporting System Mon, 21 Apr 2008 22:00:00 +0000 mfuster 1751 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-smartconsole-v72 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 168 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 7.2 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center SmartConsole. SmartConsole V7.2 HF06 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=SmartConsole&amp;MainVersion=V7.2&amp;ServicePack=&amp;HotFix=HF06"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/SmartConsole_V7.2_HF06.msp"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2008-04-17</span> </div> </div> </div> SmartConsole Wed, 16 Apr 2008 22:00:00 +0000 mfuster 1750 at http://www.tango04.com http://www.tango04.com/support/new-hotfix-thinkserver-v16 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 167 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> V1.6.1.10 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <p>A new HotFix is available for VISUAL Message Center ThinkServer. Version 1.6 HF05 can now be downloaded from the BP portal on our Website. For further information see the <a href="http://www.tango04.com/bp/downloads/results3.php?Product=ThinkServer&amp;MainVersion=V1.6&amp;ServicePack=&amp;HotFix=HF05"> Changes Log </a> To download the HotFix directly please <a href="http://products.tango04.info//Patches/ThinkServer_V1.6_HF05.zip"> click here </a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-04-16</span> </div> </div> </div> ThinkServer Tue, 15 Apr 2008 22:00:00 +0000 mfuster 1749 at http://www.tango04.com http://www.tango04.com/support/data-monitor-iseries-versions-1xx-4xx-are-incompatible-nicelink-iseries-versions-3xx-or-grea <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 166 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Data Monitor for iSeries </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.xx to 4. </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> File and user monitoring do not work and I am receiving a large number of errors in product message queues while using Data Monitor for iSeries versions 1.xx to 4.xx and NiceLink iSeries with version 3.xx or greater. </div> </div> </div> <p>The problem occurs if Data Monitor for iSeries with versions 1.xx to 4.xx is installed on your system and another iSeries product from DVD 071107 or later is installed (without upgrading Data Monitor for iSeries). In this case Data Monitor for iSeries does not save transactions for monitored files and/or users and also a large number of errors are received in product message queues (T4DATAMON, T4DATAUSR and GENJRNDTA). Some of the message Ids you can see in your product message queue are MCH0603, RNX0100, MCH3601 and CHG0437.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Customers affected by this problem must install/upgrade Data Monitor for iSeries from DVD 071107 or later. DVD 071107 includes Data Monitor for iSeries version 5. Warning over license keys: If you have to install/upgrade Data Monitor for iSeries to fix this error and your have version less than 4.00, you will need to request new license keys before starting the installation process.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>5.02</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2008-03-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/data-monitor-iseries-versions-1xx-4xx-are-incompatible-nicelink-iseries-versions-3xx-or-grea" target="_blank">read more</a></p> Data Monitor for iSeries Sun, 02 Mar 2008 23:00:00 +0000 mfuster 1604 at http://www.tango04.com http://www.tango04.com/support/winagentlog-file-created-and-grows-unlimited <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 165 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do I have a large file called Winagent.log in the ThinkServer directory? </div> </div> </div> <p>This problem affects ThinkServer 1.6.1.9 when using Windows Health monitors (WindowsAgent.dll file version 1.0.0.13). The issue has been fixed in ThinkServer 1.6.1.10 (WindowsAgent.dll version 1.0.0.14). The problem occurs because the Windows Health ThinAgents creates a log file to trace internal operations, but the file has no limit and it can grow filling up free disk space. This problem only happens when Windows Health ThinAgents are used.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The only solution is to install the new version of ThinkServer 1.6.1.10 or higher, or to update the WindowsAgent.dll file to 1.0.0.14. * To update an existing installation: You can reinstall the full TS 1.6.0.10 or you can overwrite the bogus WindowsAgent.dll file. The steps are: 1.- Download the zip containing the WindowsAgent.dll file from <a href="http://www.tango04.info/products/Patches/071107-TSPatch/WindowsAgents.zip" title="http://www.tango04.info/products/Patches/071107-TSPatch/WindowsAgents.zip">http://www.tango04.info/products/Patches/071107-TSPatch/WindowsAgents.zip</a> 2.- Stop ThinkServer. 3.- Decompress the zip file in the libs subdirectory existing in the directory where ThinkServer was installed (usually should be C:\Program Files\Tango04\ThinkServer\libs). These steps will overwrite the bogus WindowsAgent.dll file with the new one. * To update the full 071107 DVD to use the new installation, follow the following steps: 1.- Download the file containing the ThinkServer installation from <a href="http://www.tango04.info/products/Patches/071107-TSPatch/Setup.EXE" title="http://www.tango04.info/products/Patches/071107-TSPatch/Setup.EXE">http://www.tango04.info/products/Patches/071107-TSPatch/Setup.EXE</a> 2.- Overwrite the old Setup.exe in the \PRODUCT\ThinkServer\Eng\Current directory.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-01-16</span> </div> </div> </div> General Information Tue, 15 Jan 2008 23:00:00 +0000 mfuster 1603 at http://www.tango04.com http://www.tango04.com/support/messages-are-lost-when-changing-monitor <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 164 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why when I change the name of a monitor, does it not report any messages to the VMC SmartConsole? </div> </div> </div> <p>This problem affects all the previous versions of ThinkServer until 1.6.1.9. The problem occurs when the user changes the name of a multi-event monitor after it has already been started and therefore it does not modify the script. If the name of the monitor is changed before starting the monitor for the first time, or the script is modified while changing the name, then the change works correctly and there is not a problem. It also works when the ThinkServer Engine is restarted. One possible case is: - A multi-event monitor is created. - It is cloned.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>There are two workarounds to solve the problem: - Change the name of the monitor before it is started. - Modify anything inside the script (health conditions, actions) to make it recompile. It will be recompiled after even the simplest of changes, such as introducing a white space. The best solution is to update ThinkServer to version 1.6.1.9</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2008-01-16</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/messages-are-lost-when-changing-monitor" target="_blank">read more</a></p> General Information Tue, 15 Jan 2008 23:00:00 +0000 mfuster 1602 at http://www.tango04.com http://www.tango04.com/support/problems-connecting-remote-sql-server <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 163 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I cannot connect to a remote SQL Server using Windows Authentication method, because the username and password fields in the DSN configuration are ignored. </div> </div> </div> <p>The problem occurs when ThinkServer, SQL Audit ThinAgents or SmartConsole are configured to connect to a DSN that points to a remote SQL Server. The most usual description of the SQL Server connection error is:</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The proposed workaround to the problem is to use SQL Server Authentication mode instead of remote connections to SQL Server machines using Windows Authentication methods. If the solution proposed can not be implemented, the only other solution is to run the affected products using the credentials of a Windows user account having permissions to connect to the remote SQL Server machine. Note that this solution might have undesired collateral consequences because those services are built assuming they have system permissions, and some parts of it relying on this might stop working correctly.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2007-12-10</span> </div> </div> </div> General Information Sun, 09 Dec 2007 23:00:00 +0000 mfuster 1628 at http://www.tango04.com http://www.tango04.com/support/error-when-auditing-oracle-9-alert-log <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 162 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> After starting to monitor an Oracle Alert Log, I receive the message: ORA-29280: Invalid directory path, ORA-06512: at &quot;SYS.UTL_FILE&quot;, ORA-06512: at line 1. </div> </div> </div> <p>The problem is produced because the initialization parameter UTL_FILE_DIR referencing the path of the Alert Log, has not been set properly. This can be checked by running: [select value from v$parameter where upper(name) = 'UTL_FILE_DIR'</p> <this has="" to="" display="" the="" path="" where="" alert="" log="" is="">].</this></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>New Oracle versions (Oracle 9+) read the initialization parameters from a binary file called SPFILE (instead of older versions that read them from the INIT.ORA text file). This means that in order to change the parameter, a SPFILE rebuild is required. You can rebuild the SPFILE by following either one of the two steps listed below: 1. You can rebuild it directly from the database: - Run the following command from the Oracle Shell: 'ALTER SYSTEM SET UTL_FILE_DIR=Path_to_the_trace_file SCOPE=memory' - This will change the parameter in the database cache (a restart will lose the changes). After checking that everything is functioning correctly, you can force the parameter in the SPFILE by entering the following command: 'ALTER SYSTEM SET UTL_FILE_DIR=Path_to_the_trace_file SCOPE=spfile' 2. You can rebuild the SPFILE parameter using ORA.INI Add the entry 'utl_file_dir= ALERT_LOG_PATH' (without quotes) at ORA.INI and run the following command: 'CREATE SPFILE FROM PFILE=PATH_TO_THE_ORA_FILE' - Then restart the database.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2007-11-26</span> </div> </div> </div> General Information Sun, 25 Nov 2007 23:00:00 +0000 mfuster 1627 at http://www.tango04.com http://www.tango04.com/support/cant-record-transaction-universal-transaction-wizard <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 161 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Whenever I try to record a transaction with the Universal Transaction Wizard, the recording is started but the mouse and keyboard are deactivated. The only option available is to press Ctrl+Alt+Del which also stops the recording. </div> </div> </div> <p>Microsoft released a Security Update in October 2007 to solve &quot;MS07-058: Vulnerabilities in RPC could allow denial of service&quot;. This Security Update prevents the Universal Transaction Wizard and maybe the Script Server from working properly. This issue has been detected in systems using Windows XP and Windows 2003. This issue may also occur in other versions.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Simply uninstall this Microsoft Security Update.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2007-11-19</span> </div> </div> </div> General Information Sun, 18 Nov 2007 23:00:00 +0000 mfuster 1626 at http://www.tango04.com http://www.tango04.com/support/error-when-beginning-table-auditions-data-monitor-sql-server-visual-manager <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 160 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Data Monitor for SQL Server </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Whenever I try to begin a table audition, and the computer where VM is installed has SQL Server 2005 or SQL Server 2005 Express Edition installed, the operation fails and reports that the &quot;subscription already exists&quot;. </div> </div> </div> <p>A table audition cannot be started when the computer where Visual Manager was installed has SQL Server 2005 (or it</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Two steps are required: Step 1. Delete the publication (relative to the table whose audit failed) created in the audited server (because DM replication schema would result in an inconsistent state). Select the appropriate publication from the audited server as follows: - Open Enterprise Manager, - Select audited server, - Select the replication folder, - Select the publications folder, - Select the corresponding publication in that folder, and hit the</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-09-19</span> </div> </div> </div> Data Monitor for SQL Server Tue, 18 Sep 2007 22:00:00 +0000 mfuster 1625 at http://www.tango04.com http://www.tango04.com/support/error-when-previewing-thinkserver-reports-sql-server <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 159 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do I get a &quot;The parameter object is not correctly defined&quot; error when previewing ThinkServer reports from Reporting System on a SQL Server? </div> </div> </div> <p>The problem appears when running several ThinkServer reports such as &quot;Availability Percentages in Time&quot; or &quot;Monitor Health TimeLine&quot; on a SQL Server Database. When using a SQL Server database to store data, using single (</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The solution for this problem is to avoid using single or double quotes in monitor names.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2007-09-10</span> </div> </div> </div> Reporting System Sun, 09 Sep 2007 22:00:00 +0000 mfuster 1624 at http://www.tango04.com http://www.tango04.com/support/vmc-debugging-agent-does-not-install-successfully-iseries <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 158 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMC - Debugging Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I have an old version of VMC Debugging Agent (older than 4.23); when trying to install it on an iSeries, the installation hangs, or does not finish successfully. How can I install it correctly? </div> </div> </div> <p>When installing VMC Debugging Agent in an iSeries with OS version V5R4, the installation process hangs or it does not finish successfully. This problem affects all versions prior to version 4.23.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Download and install the latest version of VMC Debugging Agent. Version 4.23 is available to download from our Website, and will be included on the next DVD.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>4.23</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-08-29</span> </div> </div> </div> VMC - Debugging Agent Tue, 28 Aug 2007 22:00:00 +0000 mfuster 1623 at http://www.tango04.com http://www.tango04.com/support/integer-out-range-error-or-similar-message-t4eventlog-table <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 157 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does an &quot;integer out of range&quot; error or similar message appear in the t4eventlog table in the Windows Event Log? Note that this sometimes leads to losing the message. </div> </div> </div> <p>This error does not appear for all databases. It does however affect any application using the T4WAPI utility. The problem occurs when applications or threads try to write to the t4eventlog table at the same time. The application should try to write the message again using a new identifier generated by t4bd.dll. However, this function was not working correctly when it reached the maximum value of the database identifier.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To solve the problem install the new version of the T4Bd.dll (T4Bd.dll v.2.2.1.3) in the System32 folder of your Windows operating system. If you are using PostgreSQL either generate a new t4eventlog table, or change the ID field type from int4 to int8 to accept greater values.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-07-25</span> </div> </div> </div> ThinkServer Tue, 24 Jul 2007 22:00:00 +0000 mfuster 1622 at http://www.tango04.com http://www.tango04.com/support/duplicate-key-error-t4eventlog-table-appears-windows-event-log <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 156 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Any applic </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the error &quot;Duplicate Key error in t4eventlog table&quot; appear in my Windows Event Log? Note that this sometimes leads to losing the message. </div> </div> </div> <p>This problem affects any application using the T4WAPI utility. The problem occurs when two different applications or threads try to write to the t4eventlog table at the same time. In these cases the utility should try to write the message again using different identifiers. However, this function was not working correctly.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To solve the problem install the new version of the T4Bd.dll (T4Bd.dll v.2.2.1.2) in the system32 folder of your Windows operating system.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-06-06</span> </div> </div> </div> All Products Tue, 05 Jun 2007 22:00:00 +0000 mfuster 1621 at http://www.tango04.com http://www.tango04.com/support/access-violation-when-previewing-reports-sql-server-2005 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 155 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do I get an error or access violation when previewing a report from Reporting System on a SQL Server 2005? </div> </div> </div> <p>The problem appears when using an incorrect ODBC driver. When using a SQL Server 2005 database to store data, using a SQL Server 2000 ODBC driver can cause an error or access violation when running reports that use a preprocess, such as ThinkServer or BSM Reports.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The solution for this problem is to use the correct ODBC driver. When using a SQL Server 2005 Database it is mandatory to use a SQL Server Native Client.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2007-05-15</span> </div> </div> </div> Reporting System Mon, 14 May 2007 22:00:00 +0000 mfuster 1620 at http://www.tango04.com http://www.tango04.com/support/modem-lost-sms-central-number-sms-cn <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 154 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.x.x and </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does my modem occasionally lose the SMS Central Number? </div> </div> </div> <p>There are several reasons this might happen, amongst which - the GSM modem may have been disconnected from its power source - the GSM modem may have been disconnected from the PC while Notifier was running.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Detecting the problem: 1. Open Hyperterm (Windows-Start-Run-Hypertrm) 2. Connect to the device: 2a. select the appropriate COM port 2b. select the appropriate connection speed (9600 or 115200) 2c. set Control Flow to None 3. Type AT (If Hyperterm returns OK your configuration is correct) 4. Check what SMS CN is currently configured 4a. Type AT+CSCA? If Hyperterm returns</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>7.x.x</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2007-05-15</span> </div> </div> </div> Notifier Mon, 14 May 2007 22:00:00 +0000 mfuster 1619 at http://www.tango04.com http://www.tango04.com/support/notifier-suddenly-fails-send-sms <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 153 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.x.x.x </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does Notifier fail to send some or all SMS after it has been functioning properly for some time? </div> </div> </div> <p>You may encounter this problem if you are using a - GSM Modem (not a phone) with - Notifier 6.x.x.x.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1- Close SmartConsole and Notifier 2- Power OFF the GSM Modem and power it on again (unplug and plug in the Power-supply cable) 3- Open Hyperterminal (Start -&gt; Execute -&gt; hypertrm) 4- Connect to the Modem, selecting the approriate COM port, baud rate 115200, and Flow Control None. 5- Write AT (OK appears) 6- Write AT+IPR? (IPR: 0 appears) 7- Write AT+IPR=115200 (OK appears) 8- Write AT&amp;W (OK appears) 9- Close Hyperterminal 10- Open Regedit (Start -&gt; Execute... -&gt; regedit) 11- Search all appearances of &quot;COM Bauds&quot; (all shall be in a Key named &quot;SMS Agent&quot;) and change the value from 9600 to 115200 12- Close regedit 13- Reopen SmartConsole (Notifier is launched automatically) If the problem is not solved, carry out these additional steps: A- Close SmartConsole and Notifier B- Power OFF the GSM Modem and power it on again (unplug and plug the Power supply cable) C- Uninstall (not disable, uninstall) the COM port where the GSM Modem is connected (Hardware Devices -&gt; Ports (LPT/COM)) D- Restart the System (so Windows reinstalls the drivers) E- Repeat steps 1 to 13 above</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2007-05-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/notifier-suddenly-fails-send-sms" target="_blank">read more</a></p> Notifier Sun, 06 May 2007 22:00:00 +0000 mfuster 1618 at http://www.tango04.com http://www.tango04.com/support/default-alarms-always-use-comparison-operator <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 152 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VCW (Windows part)2; VDW (Windows part)&quot; </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do the default alarms with simple conditions always use the comparison operator </div> </div> </div> <p>You are using AlarmImporter.exe version 1.0.1 to load the default alarms. In the process it overwrites the comparison operator for the alarm with the</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To reset the default alarm values use the AlarmImporter.exe version 1.0.2 tool with the parameter RESET. This procedure will erase all the user changes to the default alarms without changing the user created alarms. For security reasons, we recommend making a backup of all the alarms before trying to reset the defaults.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2007-05-03</span> </div> </div> </div> VCW (Windows part)2; VDW (Windows part)" Wed, 02 May 2007 22:00:00 +0000 mfuster 1617 at http://www.tango04.com http://www.tango04.com/support/customized-logos-reports <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 151 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I am running Reporting System 3.5.3.4 and I want to change the Report Logos. I follow the instructions in the Logos Customization Manual, but still have problems with the report logos.What is happening? </div> </div> </div> <p>The problem appears when changing the report logos; you use Reporting System and preview the report, but the reports still shows the old logos instead of your new logos.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>We are currently working on a solution. The problem is related to the Crystal Reports Print Engine used by Reporting System and finding a solution is proving non-trivial.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-04-18</span> </div> </div> </div> Reporting System Tue, 17 Apr 2007 22:00:00 +0000 mfuster 1616 at http://www.tango04.com http://www.tango04.com/support/access-violation-when-running-scheduled-reports <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 150 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does Reporting System show an access violation message while running scheduled reports? </div> </div> </div> <p>Running several scheduled reports in Reporting System in a short period of time may affect system stability and can result in an access violation. The problem appears when several reports are scheduled to run at the same time or with insufficient time between reports. Running multiple reports simultaneously may cause a system crash or an access violation. An access violation message appears and Reporting System is shut down without running the scheduled reports.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The access violation is caused by saturation of the system. To prevent this problem make sure you schedule reports with sufficient time between them to allow the reports to run consecutively. This avoids saturation of the Reporting System and the scheduled reports. Example Assume you want to run three reports at approximately 03:00. To make sure you do not saturate the system run each report to find out how much time is required to run each report. Let</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2007-04-10</span> </div> </div> </div> Reporting System Mon, 09 Apr 2007 22:00:00 +0000 mfuster 1615 at http://www.tango04.com http://www.tango04.com/support/windows-based-thinagents-abuse-memory-andor-handle-usage-windows-xp-only-windows-xp <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 149 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows-based ThinAgents may experience abnormally high memory and Windows handle usage when running on Windows XP. This problem is only experienced when running VISUAL Message Center ThinkServer on Windows XP. </div> </div> </div> <p>Due to a problem in the COM services implementation on Windows XP, Windows-based ThinAgents allocate memory and Windows handles that are never released, leading to memory/resource exhaustion.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>According to the document mentioned above, the problem is fixed by installing the latest service pack for Windows XP. Review the document for additional details on how to obtain and install the fix.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2007-03-01</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/windows-based-thinagents-abuse-memory-andor-handle-usage-windows-xp-only-windows-xp" target="_blank">read more</a></p> ThinkServer Wed, 28 Feb 2007 23:00:00 +0000 mfuster 1614 at http://www.tango04.com http://www.tango04.com/support/exit-programs-removed-qibmqcachgcommand-exit-point-vmc-iseries-agents-installation-or-upgrad <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 148 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why were a number of my exit programs removed or replaced in the QIBM_QCA_CHG_COMMAND Exit Point during VISUAL Message Center installation or upgrade? </div> </div> </div> <p>VMC installation or upgrade may remove exit programs registered for Exit Point QIBM_QCA_CHG_COMMAND, depending on the Exit Program Number. - Exit programs with Exit Program Number 1 will be removed upon upgrade or installation of VMC - Exit programs with Exit Program Number 666 will be replaced upon upgrade or installation of VMC VMC installation registers an exit program with number 666 to avoid compatibility problems between the application of some IBM PTFs and Crash Preventer or interactive SQL Monitor.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>This problem will be fixed for a future version (estimated date of availability is April 1). In the mean time use the following work-around: 1. Before upgrading or installing VMC, check whether you have an exit program registered with numbers 1 or 666: - Enter the WRKREGINF command - Select Option 8 - Work with Exit Programs for QIBM_QCA_CHG_COMMAND. 2. If you find an exit program with exit program number 1 or 666: - enter option 5</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2007-02-14</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/exit-programs-removed-qibmqcachgcommand-exit-point-vmc-iseries-agents-installation-or-upgrad" target="_blank">read more</a></p> General Information Tue, 13 Feb 2007 23:00:00 +0000 mfuster 1613 at http://www.tango04.com http://www.tango04.com/support/smartconsole-does-not-work-expected-case-insensitive-databases <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 147 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.5.0.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the SmartConsole not process criticalness of messages stored in a case insensitive databases? </div> </div> </div> <p>Although the SmartConsole retrieves a new message and it is shown in the message list, the console does not process criticalness. This happens when a case insensitive database contains the same system name twice, but where the case of the letter is different. SmartConsole is case sensitive and when retrieving messages from case insensitive databases, will not process some of the messages. Why would a duplicate name for the same system appear? Case 1: The user defines the Host name in a ThinkServer data source using a case different from the &quot;real&quot; system name.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To correct the problem we have changed the installation of ThinkServer in version 1.5.0.2. Now all the system names written to the SmartConsole database will be always uppercase. This fix was introduced in the file T4BDDLL.DLL version 2.2.1.0. Note that applying this patch does not fix any invalid records already in the database. To fix existing invalid records in the database: As mentioned above, the most common reason for this problem is when the system name where ThinkServer is running is not uppercase, but be aware that the same problem may occur if the same system name was not written in a consistent case in all the data sources. In order to fix the existing records, you must perform the following process for each system name that appears in different case in the database: Using a query tool to connect to your database and execute the following statement: UPDATE T4EVENTLOG SET SYSTEM =</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.5.0.2</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2007-02-02</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/smartconsole-does-not-work-expected-case-insensitive-databases" target="_blank">read more</a></p> General Information Thu, 01 Feb 2007 23:00:00 +0000 mfuster 1612 at http://www.tango04.com http://www.tango04.com/support/postgresql-performance-problem <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 146 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I am running Reporting System 3.5.1.10 with a PostrgeSQL database and am experiencing significant performance problems with the following reports:- ThinkServer Monitor Health Timeline- ThinkServer Monitor Health Timeline(2 states)- Windows Reports/Services AvailabilityWhat is happening? </div> </div> </div> <p>The problem appears when you use Reporting System 3.5.1.10 with a PostgreSQL database and run one of these reports. The progress window seems to freeze, the CPU usage rises considerably, and it takes Reporting System at least 20 minutes to preview the report.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>We are currently working on a permanent solution and expect to solve this issue in version 3.5.2.0, which is due in December 2006.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2006-11-07</span> </div> </div> </div> Reporting System Mon, 06 Nov 2006 23:00:00 +0000 mfuster 1611 at http://www.tango04.com http://www.tango04.com/support/access-violation-running-reports-windows-2003-service-pack-1 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 145 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do I get an Access Violation when running a report from Reporting System in Microsoft Windows 2003 with Service Pack 1? </div> </div> </div> <p>The problem appears when you run Reporting System, select a report, enter the parameters and then click &quot;preview&quot;. An Access Violation message appears and Reporting System is shut down. Microsoft Windows 2003 includes a feature called Data Execution Prevention. Data Execution Prevention (DEP) is a set of hardware and software technologies that perform additional checks on memory to help prevent code from running on a system if it is in a portion that is not marked as &quot;executable&quot;.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>There are 2 possible solutions to solve this problem: Solution 1: 1. Right click My Computer. 2. Select Properties. 3. Open the Advanced tab. 4. Click the Select button in the Performance section of the tab. 5. Select Data Execution Prevention. 6. Choose Turn On DEP for Essential Windows Programs and Services Only. 7. Restart the computer. Solution 2: 1. Right click My Computer. 2. Select Properties. 3. Open the Advanced tab. 4. Click the Select button in the Performance section of the tab. 5. Select Data Execution Prevention. 6. Choose Turn On DEP for all Programs and Services Except Those I Select 7. Click Add 8. Browse to find the Reporting System application RepLaunch.exe, normally located in C:\Program Files\Tango04\Reporting System. 9. Restart the computer.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2006-11-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/access-violation-running-reports-windows-2003-service-pack-1" target="_blank">read more</a></p> Reporting System Thu, 02 Nov 2006 23:00:00 +0000 mfuster 1610 at http://www.tango04.com http://www.tango04.com/support/maintain-data-integrity-bsm-database <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 144 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How to maintain data integrity of the BSM database when importing full configurations. </div> </div> </div> <p>To avoid problems with BSM data integrity it is important to disable BSM when importing and exporting a configuration. In most cases disabling BSM functionality in the original and target consoles will suffice. However, if you intend to use a configuration which is very different to the existing configuration, it is wise to also make a backup copy of the BSM data in the database.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>When importing a configuration with only small changes (for example, an update of the existing configuration), follow these steps: 1- Disable BSM before exporting the configuration. 2- Disable BSM in the console where you want to import the configuration 3- Import the configuration 4- Enable BSM When importing a configuration that is very different to the current configuration, follow these steps: 1- Disable BSM before exporting the configuration. 2- Disable BSM in the console where you want to import the configuration 3- Import the configuration (if possible, before any state changes take place) 4- Before opening the console with the new configuration: 4.1- Make a backup copy of the BSM data in the database 4.2- Remove the BSM data from the database 5- Open the console with the new configuration 6- Enable BSM</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2006-08-28</span> </div> </div> </div> SmartConsole Sun, 27 Aug 2006 22:00:00 +0000 mfuster 1609 at http://www.tango04.com http://www.tango04.com/support/how-customize-exportedscheduled-path <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 143 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> We would like to change the exported path and scheduled path in Reporting System so that the reports always go to the directory we indicate, instead of having to enter this path each time we use Reporting System. </div> </div> </div> <p>Reporting System uses Windows Registry entries to save the paths of both the exported and the scheduled reports. The user can change the path manually in Reporting System, however the change will only affect this particular execution of the report. Reporting System will revert back to the default stored in the Windows Registry the next time it is opened. To customize the default path Reporting System uses, follow the steps described below. Note that you will still be able to change the path manually from Reporting System for the current instance if necessary.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To change the default paths follow these steps: 1. Open the Windows Registry, using command &quot;regedit&quot; in a command prompt. 2. Search for: HKEY_CURRENT_USER\Software\Tango/04\RepLauncher\data 3. There are several entries. If you want to change the exported path you should edit the &quot;exportedpath&quot; entry. If you want to change the scheduled path you should edit the &quot;scheduledpath&quot; entry. 4. To modify an entry you should double click on it. An edit window appears where you can modify the default value. 5. Important! Do not forget to add a backslash (&quot;\&quot;) at the end of the path where you want to save the reports.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-08-09</span> </div> </div> </div> Reporting System Tue, 08 Aug 2006 22:00:00 +0000 mfuster 1608 at http://www.tango04.com http://www.tango04.com/support/syntax-errors-appear-visual-debugger-windows-nicelink-51 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 142 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NiceLink (Windows part) </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 4.1.60.0 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the error message &quot;CPF7E15-Syntax error occurred&quot; appear when performing certain operations with VISUAL Debugger for Windows, among which setting a breakpoint or trying to run/step the program? </div> </div> </div> <p>There is an issue with VISUAL Debugger for Windows and the new version of the translation tables shipped with NICELink 5.1: A new line character was used to separate several debug commands. Although this is not a valid EBCDIC character, it was translated to a white space character in the old tables, so it worked as expected at the iSeries. The new tables do translate this character to a different one, causing the command to fail.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>The workaround is to use the old translation tables. Note that using the old tables will cause some message visualization problems in ThinkServer and VISUAL Message Center. You will have to define different systems in NICELink using different translation tables if you plan to use all the products in the same machine.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>4.1.64.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-06-07</span> </div> </div> </div> NiceLink (Windows part) Tue, 06 Jun 2006 22:00:00 +0000 mfuster 1607 at http://www.tango04.com http://www.tango04.com/support/how-open-smartconsole-7x-configuration-smartconsole-6x <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 140 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How can I use a SmartConsole 7.x configuration in SmartConsole 6.x? </div> </div> </div> <p>Follow these steps in order to open a configuration exported from SmartConsole 7.x in SmartConsole 6.x: 1. Import the configuration, a .vmc file, but do not open the SmartConsole 6.x. 2. Open Regedit. 3. Go to the SmartConsole registry key: If SmartConsole runs as a Service: HKEY_USERS\.DEFAULT\Software\Tango/04\BDetector Otherwise use: HKEY_CURRENT_USER\Software\Tango/04\BDetector 4. Go to the Key &quot;Id Manager&quot; and note or copy the value for &quot;Business Id&quot;. 5.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2006-04-27</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/how-open-smartconsole-7x-configuration-smartconsole-6x" target="_blank">read more</a></p> SmartConsole Wed, 26 Apr 2006 22:00:00 +0000 mfuster 1606 at http://www.tango04.com http://www.tango04.com/support/problems-upgrading-visual-message-center-iseries <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 139 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When executing the installation using the INSTALL command, an error occurs and a message appears in the iSeries message queue T4_INSTALL/T4_INSTALL stating that it was not possible to rename library B_DETECTOR. Why can I not correctly upgrade VISUAL Message Center on the iSeries? </div> </div> </div> <p>When upgrading VISUAL Message Center on the iSeries, the installer makes a backup of the configuration by renaming library B_DETECTOR to library BDOLD. Some types of objects do not allow this operation (for example journals). When using tools that use ODBC connections (for example Reporting System) to connect to certain tables within B_DETECTOR, objects of type *SQLPKG are created. These objects do not allow renaming the library to BDOLD, causing that the installation to fail.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To verify if library B_DETECTOR contains objects with type *SQLPKG, run the command WRKOBJ OBJ(B_DETECTOR/*ALL) OBJTYPE(*SQLPKG). If you find any of these files exist, simply erase them and try to run the installation again. Additional information: If this does not solve the problem, there may be another reason for the installation to fail. If the installation continues to fail, following these steps to create a job log for further investigation of the problem: 1) Start a session using a *SECOFR user profile 2) Run the command CHGJOB LOG(4 00 * SECLVL) LOGCLPGM(*YES) 3) Run T4_INSTALL/INSTALL 4) After reproducing the situation, run the command DSPJOBLOG OUTPUT(*PRINT). You have now generated a job log of the session, which allows you to see whether there is another problem causing the installation to fail.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-04-26</span> </div> </div> </div> General Information Tue, 25 Apr 2006 22:00:00 +0000 mfuster 1605 at http://www.tango04.com http://www.tango04.com/support/problem-starting-smartconsole-630-or-70-beta-service <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 138 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> SmartConsole </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.3.0, 7. </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I have an old version of SmartConsole (older than 6.2.1) on my computer and I have just installed 6.3.0 or 7.0 BETA, but when I start the new one as a service it loads the previous one. How can I load 6.3.0 or 7.0 BETA as service? </div> </div> </div> <p>The configuration file of SmartConsole as a Service does not work well when you install a new SmartConsole over a previous SmartConsole. The reason is that SmartConsole 6.3.0 and 7.0 BETA save your current profile settings from the existing version and when you load your SmartConsole 6.3.0 or 7.0 BETA as a service, it launches your previous SmartConsole.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To correct this problem we recommend you download the latest installer version for either Smart Console 6.3.0 or 7.0 BETA, depending on your needs. Make sure to reinstall it in the same folder where you previously installed 6.3.0 or 7.0 BETA. To create a new &quot;master CD&quot; copy the appropriate setup.exe file and overwrite the existing setup.exe file in the corresponding directory shown here: Smart Console version 6.3.0 Spanish <a href="http://www.tango04.info/products/93gadtesw45/VMC6/Cast/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC6/Cast/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC6/Cast/SetUp.EXE</a> --&gt; PRODUCT\Detector\Cast\Current English <a href="http://www.tango04.info/products/93gadtesw45/VMC6/Eng/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC6/Eng/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC6/Eng/SetUp.EXE</a> --&gt; PRODUCT\Detector\Eng\Current French <a href="http://www.tango04.info/products/93gadtesw45/VMC6/Frn/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC6/Frn/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC6/Frn/SetUp.EXE</a> --&gt; PRODUCT\Detector\Fran\Current Barcelona/04 <a href="http://www.tango04.info/products/93gadtesw45/VMC6/Bcn04/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC6/Bcn04/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC6/Bcn04/SetUp.EXE</a> --&gt; PRODUCT\Detector\Cast\Current Smart Console version 7 Beta Spanish <a href="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Cast/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Cast/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC7Beta/Cast/SetUp.EXE</a> --&gt; PRODUCT\Detector\Cast\7 BETA English <a href="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Eng/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Eng/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC7Beta/Eng/SetUp.EXE</a> --&gt; PRODUCT\Detector\Eng\7 BETA French <a href="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Frn/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Frn/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC7Beta/Frn/SetUp.EXE</a> --&gt; PRODUCT\Detector\Fran\7 BETA Barcelona/04 <a href="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Bcn04/SetUp.EXE" title="http://www.tango04.info/products/93gadtesw45/VMC7Beta/Bcn04/SetUp.EXE">http://www.tango04.info/products/93gadtesw45/VMC7Beta/Bcn04/SetUp.EXE</a> --&gt; PRODUCT\Detector\Cast\7 BETA</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-04-12</span> </div> </div> </div> SmartConsole Tue, 11 Apr 2006 22:00:00 +0000 mfuster 1651 at http://www.tango04.com http://www.tango04.com/support/problems-when-working-table-t4eventlog-iseries-db2 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 137 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does Reporting System not work for Windows reports using the T4EVENTLOG table on an iSeries DB2 database? </div> </div> </div> <p>Windows Server Agent and VISUAL Message Center ThinkServer create the table T4EVENTLOG and use it to store messages. The table can be created on DB2 or other database engines. On DB2 the table is created with the field names in uppercase, whereas Reporting System tries to access the table with only the first letter in uppercase. For example: the table creates the field &quot;SYSTEM&quot; and Reporting System tries to access the field &quot;System&quot;.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>It is possible to create a view of the table where the field names are displayed as required by Reporting System. As you cannot store a table and a view with the same name in the same library, the view should be created in a different library on the same ASP that contains the table T4EVENTLOG. The command for creating the view is as follows: CREATE VIEW TARGETLIBRARY/T4EVENTLOG (ID, &quot;System&quot;, &quot;Agent&quot;, &quot;Version&quot;, &quot;EventID&quot;,&quot;EventType&quot;, &quot;EventCategory&quot;, &quot;SourceName&quot;,&quot;ComputerName&quot;, &quot;UserName&quot;, &quot;Domain&quot;, &quot;Category&quot;, &quot;CompleteMsg&quot;, &quot;EventLogType&quot;, &quot;TimeGenerated&quot;,&quot;TimeWritten&quot;, &quot;Variables&quot;) AS SELECT * from SOURCELIBRARY/T4EVENTLOG Once the new view is created, Reporting System should use a different DSN ODBC than the SmartConsole, ThinkServer or Windows Server Agent. The default library of this DSN should be TARGETLIBRARY, while Windows Server Agent, ThinkServer and the SmartConsole should use the default library SOURCELIBRARY.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2006-04-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/problems-when-working-table-t4eventlog-iseries-db2" target="_blank">read more</a></p> Reporting System Sun, 09 Apr 2006 22:00:00 +0000 mfuster 1650 at http://www.tango04.com http://www.tango04.com/support/services-availability-report-shows-floating-point-division-zero-error <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 136 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> There is a problem with the Services Availability Report in Reporting System. A &quot;Floating Point Division By Zero&quot; error is shown when the report is run with few rows in the database. Is there a solution available? </div> </div> </div> <p>When you run the SLA report and it returns a single record, Crystal Reports cannot calculate the mean trend line because there is only one element. As Crystal Reports does not validate this, it generates a division by zero error. This is a known bug from Crystal Reports 8.5.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To solve this problem, it is important that the report parameter &quot;grouped by&quot; is set to an option that takes this into account. For example, in a date selection: From 29-12-2005 00:00:00 to 29-12-2005 23:59:59 you cannot use the grouped by option &quot;*DAY&quot; or &quot;*MONTH&quot;, because only one record will be generated, and it will be impossible to calculate the mean trend line.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2006-04-10</span> </div> </div> </div> Reporting System Sun, 09 Apr 2006 22:00:00 +0000 mfuster 1649 at http://www.tango04.com http://www.tango04.com/support/windows-systems-not-created-performance-portal-after-upgrade <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 135 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why were the Windows systems not created in the Performance Portal after our upgrade? </div> </div> </div> <p>After an upgrade, some configurations cannot be updated without deleting some user-defined configurations, and the Postprocess/create website configuration is one of them.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Reset the default configuration with the following steps: Step 1: First write down the current Postprocess/create website configuration (there is no import/export option, so it must be done manually) if the configuration is different from the default configuration. Step 2: Next, double click the file RegPostprocessEach.reg file found in the VISUAL Control installation directory, NOTE: this will overwrite your current configuration, all changes and additions will be lost. Step 3: Finally, add any missing or modified configuration from the first step.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2006-04-10</span> </div> </div> </div> General Information Sun, 09 Apr 2006 22:00:00 +0000 mfuster 1648 at http://www.tango04.com http://www.tango04.com/support/sql-audit-thinagents-stop-retrieving-events <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 133 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VMC - SQL Server ThinAgents </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do my SQL Audit ThinAgents stop retrieving events? </div> </div> </div> <p>On SQL Server 2000 the problem lies in the communication between ThinkServer version 1.2.0.3 and SQL Audit ThinAgents version 1.0.0.12. After two recollections where no data was retrieved (there were no events) no more recollections were performed, even though SQL Server continues to store new events on the server. As soon as ThinkServer was restarted all the new events were processed. On SQL Server 7 there was an error when restarting the traces that prevented the monitor from processing new events, even after restarting ThinkServer.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2006-02-17</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/sql-audit-thinagents-stop-retrieving-events" target="_blank">read more</a></p> VMC - SQL Server ThinAgents Thu, 16 Feb 2006 23:00:00 +0000 mfuster 1647 at http://www.tango04.com http://www.tango04.com/support/problems-monitoring-windows-xp-professional-workgroup <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 132 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why can I not monitor a Windows XP Professional machine in a workgroup using Windows ThinAgents or Visual Control for Windows? </div> </div> </div> <p>Windows XP Professional systems which are not in a Windows domain but in a workgroup need special configuration to allow remote WMI connections. By default when connecting to a Windows XP Professional machine remotely the user - even an administrator - is logged on using a guest account and guest permissions.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To force the remote machine to use the user account that actually makes the connection you must change the registry. Edit the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa and set ForceGuest value to 0. Note that remote WMI connections to Windows XP Home edition are not permitted. To monitor a system with this operating system, you need to install ThinkServer and Visual Control for Windows locally.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2006-02-13</span> </div> </div> </div> General Information Sun, 12 Feb 2006 23:00:00 +0000 mfuster 1646 at http://www.tango04.com http://www.tango04.com/support/thinkserver-memory-usage-increases-when-monitoring-remote-windows-systems <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 131 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the ThinkServer memory usage increase while monitoring remote Windows Systems? (I am using Windows ThinAgents and run ThinkServer on Windows XP S2 or Windows 2003 SP1.) </div> </div> </div> <p>Most of Windows ThinAgents use WMI technology to obtain data from Windows systems. The latest releases of service packs for Windows XP and Windows 2003 contain a memory leak when retrieving performance information of remote systems. This Microsoft bug has been fixed and a fix is included in Windows 2003 SP2 and Windows XP SP3</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-02-01</span> </div> </div> </div> ThinkServer Tue, 31 Jan 2006 23:00:00 +0000 mfuster 1645 at http://www.tango04.com http://www.tango04.com/support/problem-after-migrating-monitors-thinkserver <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 130 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the error &quot;All scripts executed with errors&quot; appear for some of our monitors when restarting ThinkServer after migration? </div> </div> </div> <p>The following groups of ThinAgents are affected by this problem: Windows Folder - Advanced - File Properties - Windows Lightweight - WMI Generic SQL Server Folder - SQL Audit - Availability - Performance ISeries (Agentless) Exchange Citrix This problem will be fixed for the next version. In the meantime there is a workaround.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Open the monitor configuration of the monitor that is causing problems, as if you were going to edit it. Note that it is not necessary to make any changes. Click accept to close the monitor configuration. The monitor will run correctly and the message wil not appear again.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2006-01-13</span> </div> </div> </div> ThinkServer Thu, 12 Jan 2006 23:00:00 +0000 mfuster 1644 at http://www.tango04.com http://www.tango04.com/support/installing-windows-server-agent-windows-nt-terminal-server <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 129 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Server Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When installing Windows Server Agent on Windows NT Terminal Server, why are the dlls copied to the user directory in stead of the directory WINDIR\System32? </div> </div> </div> <p>You have installed Windows Server agent in the normal user mode. Before installing Windows Server Agent on a Windows NT Terminal Server, you must first change the user mode to install. Once the installation is complete change the user mode back to normal (execute).</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To change the user mode open a command line and run the following commands: - to change the user mode to install mode run: change user /install - to change the user mode back to normal (i.e. after completing the installation) run: change user /execute</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2006-01-13</span> </div> </div> </div> Windows Server Agent Thu, 12 Jan 2006 23:00:00 +0000 mfuster 1643 at http://www.tango04.com http://www.tango04.com/support/there-problem-services-availability-report-reporting-system <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 128 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> The Services Availability Report from Reporting System shows an error when the report is run from a SQL Server DataBase. Is there a solution available? </div> </div> </div> <p>When you import data via SQL Server DTS the &quot;Variables&quot; column data type from table T4EVENTLOG is changed from &quot;memo&quot; in Microsoft Access to &quot;ntext&quot; in SQL Server.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>When importing data via DTS, change &quot;Variables&quot; column data type from &quot;memo&quot; to &quot;varchar&quot; with size 8000.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2006-01-04</span> </div> </div> </div> Reporting System Tue, 03 Jan 2006 23:00:00 +0000 mfuster 1642 at http://www.tango04.com http://www.tango04.com/support/mobile-phone-incompatible-notifier-after-upgrade <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 127 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why is my phone, which worked fine in Notifier 6.1, not compatible since my upgrade to version 6.2? </div> </div> </div> <p>It is possible that there are some phones that will no longer work with version 6.2 of Notifier. This is due to the new communications control that uses a standard format. Any phones that do not use this standard format will not support notifiers new communications method. We are investigating if it is possible to create a list of phones that are no longer supported.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-12-13</span> </div> </div> </div> Notifier Mon, 12 Dec 2005 23:00:00 +0000 mfuster 1641 at http://www.tango04.com http://www.tango04.com/support/long-response-codes-notifier <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 126 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does Notifier not respond to my response codes with more than 2 characters? </div> </div> </div> <p>You are using a version of Notifier (6.2.0.69 and earlier) that does not support response codes of more than 2 characters.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To use long response codes install version 6.2.1.70 which supports this feature. See also Technical Issue 124</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.2.1.70</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-12-13</span> </div> </div> </div> Notifier Mon, 12 Dec 2005 23:00:00 +0000 mfuster 1640 at http://www.tango04.com http://www.tango04.com/support/automatic-password-reset-using-visual-message-center-and-notifier <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 125 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How can I configure automatic password reset using VISUAL Message Center? </div> </div> </div> <p>Gartner estimates that password-related calls to IT service desks from internal end users average four per year per user. In a non-automated support model, password reset costs range from $51 (best case) to $147 (worst case) for the labor alone.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2005-12-12</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/automatic-password-reset-using-visual-message-center-and-notifier" target="_blank">read more</a></p> Notifier Sun, 11 Dec 2005 23:00:00 +0000 mfuster 1639 at http://www.tango04.com http://www.tango04.com/support/new-official-version-notifier <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 124 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> There are several problems with Notifier version 6.2.0.69 that was published on the latest Tango04 software CD. Is there a fix available? </div> </div> </div> <p>There is a new version of Notifier, version 6.2.1.70, available on the Internet.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.2.1.70</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2005-12-02</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/new-official-version-notifier" target="_blank">read more</a></p> Notifier Thu, 01 Dec 2005 23:00:00 +0000 mfuster 1638 at http://www.tango04.com http://www.tango04.com/support/support-solaris-8 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 123 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Does VMC ThinkServer support Solaris 8? </div> </div> </div> <p>We have recently run limited tests on Solaris 8 with the Companion Disk in order to be able to use the top command. It successfully passed our limited tests. See also Technical Issue 120 for more information about supported UNIX versions.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-11-29</span> </div> </div> </div> ThinkServer Mon, 28 Nov 2005 23:00:00 +0000 mfuster 1637 at http://www.tango04.com http://www.tango04.com/support/problems-when-installing-visual-support-pro-cd-05-11-08-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 122 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the message &quot;The file VISUAL Support Pro 5.0\README.txtcould not be opened&quot; appear when copying files during the installation ofVISUAL Support Pro? </div> </div> </div> <p>There is a problem in the installation program. This issue applies only to VISUAL Support Pro version 5.0 available on the software CD 05-11-08. New versions of the setup programs are are availabe on the web.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-11-29</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/problems-when-installing-visual-support-pro-cd-05-11-08-0" target="_blank">read more</a></p> General Information Mon, 28 Nov 2005 23:00:00 +0000 mfuster 1636 at http://www.tango04.com http://www.tango04.com/support/problems-when-installing-visual-support-pro-cd-05-11-08 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 121 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the message &quot;The file VISUAL Support Pro 5.0\README.txtcould not be opened&quot; appear when copying files during the installation ofVISUAL Support Pro? </div> </div> </div> <p>There is a problem in the installation program. This issue applies only to VISUAL Support Pro version 5.0 available on the software CD 05-11-08. New versions are available as follows: Spanish <a href="http://www.tango04.info/products/vsprcast.exe" title="www.tango04.info/products/vsprcast.exe">www.tango04.info/products/vsprcast.exe</a> English: <a href="http://www.tango04.info/products/vspreng.exe" title="www.tango04.info/products/vspreng.exe">www.tango04.info/products/vspreng.exe</a> French: <a href="http://www.tango04.info/products/vsprfrn.exe" title="www.tango04.info/products/vsprfrn.exe">www.tango04.info/products/vsprfrn.exe</a> Barcelona/04: <a href="http://www.barcelona04.com/products/vsprcast.exe" title="www.barcelona04.com/products/vsprcast.exe">www.barcelona04.com/products/vsprcast.exe</a></p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-11-29</span> </div> </div> </div> General Information Mon, 28 Nov 2005 23:00:00 +0000 mfuster 1635 at http://www.tango04.com http://www.tango04.com/support/unix-support-visual-message-center-thinkserver <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 120 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Which UNIX versions and derivates and patch levels will be supported? </div> </div> </div> <p>The following versions were tested in our labs and passed our standard tests: AIX: - AIX 4.33 - AIX 5.1 - AIX 5.3 Sun - Solaris 8 - Solaris 9 - Solaris 10 Linux: - Suse 8 - Suse 8 on a dual machine - Suse 9 Enterprise Edition - RedHat Advance Server 4.0 - Various versions of Slackware - Debian 3.1 However, because of the way ThinkServer retrieves output from UNIX commands such as top and ps, it is very sensitive to minor changes in command output.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2005-11-24</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/unix-support-visual-message-center-thinkserver" target="_blank">read more</a></p> ThinkServer Wed, 23 Nov 2005 23:00:00 +0000 mfuster 1634 at http://www.tango04.com http://www.tango04.com/support/issues-notifier <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 118 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Notifier </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All versio </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> We are having issues with Notifier and our new phone and datacable.Sometimes Notifier looses the connection with the mobile phone with no clear cause </div> </div> </div> <p>There may be two problems: 1) The most common is when the datacable is not a DKU-5 datacable, but a CA-42. You can check that in the small label in the cable itself; 2) The other problem can be that, even though the cable is a DKU-5 datacable, it is not the ORIGINAL DKU-5 NOKIA Datacable. You can check this as the original Nokia cable comes with manual and original box with Nokia logo.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Buy an Original DKU-5 Nokia Datacable. In most countries it can be purchased through the Nokia website. IMPORTANT: The only recommended phone which has been tested by Tango/04 labs is Nokia 6100 with cable DKU-5 original from Nokia, as explained above. Other mobile phones may work, but they have not been tested in our labs.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-06-14</span> </div> </div> </div> Notifier Mon, 13 Jun 2005 22:00:00 +0000 mfuster 1633 at http://www.tango04.com http://www.tango04.com/support/visual-message-center-crashes-upon-exiting-application <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 117 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When I close VISUAL Message Center the application crashes, what </div> </div> </div> <p>There was a problem with the closing mechanism of the windows that occasionally caused VISUAL Message Center to crash when closing. The problem has been fixed and you can install the latest version of VISUAL Message Center (version 6.1.2.310 or later) from the Web.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.1.2.310</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2005-05-18</span> </div> </div> </div> General Information Tue, 17 May 2005 22:00:00 +0000 mfuster 1632 at http://www.tango04.com http://www.tango04.com/support/visual-message-center-update-cd-050404 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 115 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Where can I find the latest update for VISUAL Message Center? </div> </div> </div> <p>Download the latest VISUAL Message Center setup.exe from <a href="http://www.tango04.info/products/SetUp.exe" title="http://www.tango04.info/products/SetUp.exe">http://www.tango04.info/products/SetUp.exe</a> Please use this when burning new CDs for customers. This file should be copied onto the folder \PRODUCT\Detector\Eng\Current, overwriting the existing file.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.1.2.310</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-17</span> </div> </div> </div> General Information Mon, 16 May 2005 22:00:00 +0000 mfuster 1631 at http://www.tango04.com http://www.tango04.com/support/business-views-criticalness-states-are-not-saved-0 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 114 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> After VMC closes or crashes we restarted VMC in resilient mode to make sure wewould not lose important information. However, the criticalness states ofthe Business Views were not the same as before the closing VMC. What happened? </div> </div> </div> <p>There was a problem in VMC causing the criticalness states of the Business Views to be lost when starting in resilient mode. All other information was stored properly and all lost messages are retrieved. This problem has been fixed.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Please install the latest version of VMC SC (version 6.1.2.310 or later) from the Web.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.1.2.310</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2005-05-13</span> </div> </div> </div> General Information Thu, 12 May 2005 22:00:00 +0000 mfuster 1630 at http://www.tango04.com http://www.tango04.com/support/business-views-criticalness-states-are-not-saved <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 113 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> After VMC closed or crashed we restarted VMC in resilient mode to make sure we would not lose important information. However, the criticalness states of the Business Views were not the same as before VMC closed. What happened? </div> </div> </div> <p>There was a problem in VMC causing the criticalness states of the Business Views to be lost when starting in resilient mode. This problem was related only to the Business views, all other information is stored properly and lost messages are retrieved. This problem has been fixed.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To avoid this problem from recurring please install the latest version of VMC SmartConsole (version 6.1.2.310 or later) from the Web.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.1.2.310</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2005-05-13</span> </div> </div> </div> General Information Thu, 12 May 2005 22:00:00 +0000 mfuster 1629 at http://www.tango04.com http://www.tango04.com/support/alev-expressions-corrupt-after-importing-vmc-configuration <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 112 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6.0 and ea </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I imported a full VMC configuration into VMC 6.0 and now all the ALEV expressions are corrupt and thus don&#039;t work properly. What happened? </div> </div> </div> <p>The problem here is that VMC versions 6.1 and later use ALEV 1.5, whereas versions 6.0 and earlier use ALEV 1.2 and the expressions internal format is not the same. The full VMC configuration you exported from version 6.1 has ALEV 1.5 expressions. VMC Version 6.0 (into which you imported the VMC configuration) cannot read these properly. In summary, VMC configurations including ALEV Expressions from version 6.0 and earlier can be successfully imported into VMC versions 6.0 and 6.1.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To resolve the problem you should upgrade to VMC 6.1 (or later). If you do not want to upgrade you will have to edit the incorrect ALEV expressions manually.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>6.1.2.307</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2005-05-13</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/alev-expressions-corrupt-after-importing-vmc-configuration" target="_blank">read more</a></p> General Information Thu, 12 May 2005 22:00:00 +0000 mfuster 1653 at http://www.tango04.com http://www.tango04.com/support/snmp-monitors-disappear-when-migrated-newer-version <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 111 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.1.0.4 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why have several of my SNMP monitors disappeared after upgrading to a new version? </div> </div> </div> <p>SNMP monitors created in previous versions were automatically migrated to the new version. However, configuration errors occurred in the process and as a result some of the SNMP monitors could not be loaded. When importing SNMP monitors in version 1.1.0.4, the associated data source name was left blank. From version 1.1.0.5 onward, ThinkServer uses the data source's internal identifier (RID attribute) as the data source name.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.1.0.5</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-10</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/snmp-monitors-disappear-when-migrated-newer-version" target="_blank">read more</a></p> ThinkServer Mon, 09 May 2005 22:00:00 +0000 mfuster 1652 at http://www.tango04.com http://www.tango04.com/support/corrupted-file-warning-appears-when-starting-thinkserver <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 110 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> before 1.1 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the warning &quot; corrupted file&quot; appear when starting the ThinkServer? </div> </div> </div> <p>The message was caused by temporary files that were not deleted when a new monitor was created (the files were named MONTEMP****.cfg). When creating a new monitor these files are now deleted correctly, and if they still exist because they were previously generated, they are ignored.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>These files are created only once for each monitor. To fix the problem in versions before 1.1.0.5, delete the existing temporary files.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.1.0.5</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-10</span> </div> </div> </div> ThinkServer Mon, 09 May 2005 22:00:00 +0000 mfuster 1654 at http://www.tango04.com http://www.tango04.com/support/loss-events-using-windows-server-agent <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 109 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Server Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.2.0 and </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do I sometimes lose events when using Windows Server Agent? </div> </div> </div> <p>Sometimes events were lost if they had not been commited to the database before restarting Windos Server Agent. In other cases events were lost when Windows Server Agent failed to write events to the database. These problems occurred in versions 2.2.0 and earlier.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.3.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-10</span> </div> </div> </div> Windows Server Agent Mon, 09 May 2005 22:00:00 +0000 mfuster 1656 at http://www.tango04.com http://www.tango04.com/support/problems-starting-windows-server-agent <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 108 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Server Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.2.0 and </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does Windows Server Agent stop in the middle of starting up? </div> </div> </div> <p>Windows Server Agent would stop during start up when there was a problem initializing the database. The problem occurrs in version 2.2.0 and earlier. This problem has been fixed and now Windows Server Agent waits untill the database becomes available or the user changes the database configuration.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>2.3.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-10</span> </div> </div> </div> Windows Server Agent Mon, 09 May 2005 22:00:00 +0000 mfuster 1655 at http://www.tango04.com http://www.tango04.com/support/uninstalling-one-tango04-product-may-remove-other-tango04-products-too <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 107 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why were almost all my Tango/04 products erased when I uninstalled only one Tango/04 application? </div> </div> </div> <p>This problem was first reported in connection with uninstalling the program NICELink. As you will see below it is not a problem directly related to NICELink, but it just so happens that NICELink is often the first program to be installed when installing Tango/04 applications. The first Tango/04 product you install creates the directory C:\ProgramFiles\Tango04 where the application is installed.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>We suggest you make regular copies of all of your Tango/04 product configurations, and in particular before reinstalling or upgrading Tango/04 products. Note that the configuration of VISUAL Message Center and VISUAL Control for Windows is stored in the Windows registry and does not necessarily need to be copied, as it will not be lost when uninstalling these products. In the event that you have already uninstalled a Tango/04 product and find yourself missing other programs, reinstall the missing programs. The configuration of VISUAL Message Center and VISUAL Control for Windows will be available right away. Unfortunately other products will have to be reconfigured manually according to your configuration documentation. We suggest you also contact your Tango/04 Business Partner to see if they can help you with configuration documentation that was used during the installation of your Tango/04 products.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-05-03</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/uninstalling-one-tango04-product-may-remove-other-tango04-products-too" target="_blank">read more</a></p> All Products Mon, 02 May 2005 22:00:00 +0000 mfuster 1660 at http://www.tango04.com http://www.tango04.com/support/thinkserver-monitors-created-version-1003-not-sending-messages-toalert-log-or-smartconsole <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 106 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> ThinkServer </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 1.1.0.3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why do my ThinkServer monitors not send messages to the Alert Log orSmartConsole? </div> </div> </div> <p>In ThinkServer version 1.0.0.3 the default configurations for the following ThinAgents were incorrect: - Processes Group, Extended Services - Generic WMI - Data Adapter - Windows Advanced In the Monitor Health Event Settings, the option to &quot;send the Object Health events to other applications&quot; was set to &quot;NO&quot; by default, thus giving the false impression that the monitors were not working correcly. To solve the problem the default is now set to &quot;Yes, to both the Windows Event Log and the SmartConsole&quot;.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>If you have downloaded the ThinkServer from our Web site between April 11th and 17th, 2005, please download the latest version from our Web site. This will ensure the problem does not occur in new monitors you create or monitors you migrate from previous versions. Note that if you have already created monitors using version 1.0.0.3 you will need to configure these manually: - Open the monitor and click the button &quot;Set Health and Actions&quot;. - From the Health and Actions configuration panel click the button &quot;Monitor Health Event Settings&quot;. - Select &quot;YES, to both the Windows Event Log and the SmartConsole&quot;.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>1.1.0.4</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2005-04-20</span> </div> </div> </div> ThinkServer Tue, 19 Apr 2005 22:00:00 +0000 mfuster 1659 at http://www.tango04.com http://www.tango04.com/support/sending-mail-causes-vmc-vcw-notifier-hang <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 105 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does my application hang when sending email? </div> </div> </div> <p>A packaging problem of the t4Email.dll causes VISUAL Message Center, VISUAL Control for Windows and Notifier to hang when sending email. This problem applies to versions that were available for download from the Tango/04 Web site between April 11th and 17th, 2005</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>If you have downloaded any of these products from our Web site between April 11th and 17th, 2005, please download a new version of these products from our web site.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2005-04-18</span> </div> </div> </div> General Information Sun, 17 Apr 2005 22:00:00 +0000 mfuster 1658 at http://www.tango04.com http://www.tango04.com/support/start-values-vcj-i5-running-v5r3 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 104 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> i5 V5R3 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How do I configure the start values for VCJ on an i5 running V5R3? </div> </div> </div> <p>The following values are the default settings of the VJC start configuration: - Check interval: 30 - Dynamic interval adjusting: *YES - Type of jobs to be controlled: *ALL - Total CPU% used to activ.(min): 75.00 - Minimum CPU% interactive jobs: 8.00 - Minimum CPU% batch jobs: 15.00 - Max.job CPU% usage to restore: 1.00 - Job attributes to be affected: *BOTH In V5R3, the value %CPU per job (total sum of CPU% interactive jobs and CPU% Batch jobs) and %CPU Total refer to the partition.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2005-03-07</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/start-values-vcj-i5-running-v5r3" target="_blank">read more</a></p> General Information Sun, 06 Mar 2005 23:00:00 +0000 mfuster 1657 at http://www.tango04.com http://www.tango04.com/support/iseries-v5r3-compatibility-tango04-products <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 103 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> What versions of Tango/04 products are compatible with iSeries V5R3? </div> </div> </div> <p>The following is a list of Tango/04 product versions that will work with V5R3. All versions later than these versions are also compatible with the iSeries V5R3. If you are upgrading to the iSeries V5R3 and are running product versions that are older than those included in this list we strongly recommend you upgrade your Tango/04 software, preferably to the newest versions.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2005-03-07</span> </div> </div> </div> All Products Sun, 06 Mar 2005 23:00:00 +0000 mfuster 1661 at http://www.tango04.com http://www.tango04.com/support/problems-reporting-system-version-31216 <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 102 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Reporting System </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 3.1.2.16 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I&#039;m experiencing problems connecting to the data source, I can&#039;t execute reports or export reports to PDF format, and more issues. </div> </div> </div> <p>All these problems where caused by a problem in the installation file (Setup.exe), which has been solved.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Download and install version 3.1.2.40 or above.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>3.1.2.40</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2005-02-04</span> </div> </div> </div> Reporting System Thu, 03 Feb 2005 23:00:00 +0000 mfuster 1663 at http://www.tango04.com http://www.tango04.com/support/using-strcprdemo-vmc-v-535-and-later <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 101 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How can I use STRCPRDEMO to show Crash Preventer after installation of VMC versions 5.35 and later? </div> </div> </div> <p>You should execute the following steps in the order indicated here: 1) Use option 22 from the Crash Preventer menu to check if the Kernel Supervisor job (KRNSUPERV job in subsystem T4NICELINK) is active. If it is active you must end it with command B_DETECTOR/ENDKRNSUP.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2005-01-25</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/using-strcprdemo-vmc-v-535-and-later" target="_blank">read more</a></p> General Information Mon, 24 Jan 2005 23:00:00 +0000 mfuster 1662 at http://www.tango04.com http://www.tango04.com/support/thinkserver-messages-scrambled-vmc <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 100 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 6 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why does the information of the ThinkServer messages in VMC run together, making them look &quot;scrambled&quot;? </div> </div> </div> <p>There is a problem with the carriage returns in VMC, causing the text to run together in stead of breaking at the end of the line. Although all the information is there the layout of the message is hard to read.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>There is a two-part workaround for this issue: 1) Modify the translation tables so that characters 13 (0x0D) and 10 (0x0A) are no longer translated as blank spaces: i. Open NiceLNK Configurator ii. For each Windows system - Edit properties - Open Advanced Translation Options - Select a translation table from file (if possible one that is not in use by an AS) - Edit the table (button on the right) - In &quot;View Format&quot; select &quot;HEX&quot; - In column 0, row A (in the status bar you will see: &quot;Hex( 0A ) Dec( 10 )&quot;) change the cell content to 0A - In Column 0, row D (in the status bar you will see: &quot;Hex( 0D ) Dec( 13 )&quot;) change the cell content to 0D - Synchronize - Save and exit the table 2) Modify the configuration of NiceLNK Child: i. Open the file ns.ini located in the directory of Windows(R) ii. Modify the file so that it contains: [OPTIONS] Translation Table=&quot;C:\Program Files\Tango04\NICELink\TDF Files\VMC - TS Trans Table.tdf&quot; Where &quot;C:\Program Files\Tango04\NICELink\TDF Files\VMC - TS Trans Table.tdf&quot; is the translation table we modified in step 1. (use the full directory path). When you restart VMC you should see the message layout greatly improved.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Tue, 2004-11-16</span> </div> </div> </div> General Information Mon, 15 Nov 2004 23:00:00 +0000 mfuster 1667 at http://www.tango04.com http://www.tango04.com/support/windows-server-agent-english-version-cd-041104-spanish <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 99 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Windows Server Agent </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 2.1.1.82 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I&#039;ve installed WSA version 2.1.1.82 from CD 041104 and it appears to be a Spanish version. </div> </div> </div> <p>This was a packaging error on our part. A fix is available from our web site (see workaround).</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To correct this issue: 1. Copy the contents of CD041104 to your hard disk. 2. Download the setup.exe file from <a href="http://www.tango04.com/bp/tempdocs/vmc-wsa/SetUp.EXE" title="http://www.tango04.com/bp/tempdocs/vmc-wsa/SetUp.EXE">http://www.tango04.com/bp/tempdocs/vmc-wsa/SetUp.EXE</a>. Note that the URL is case sensitive. 3. Copy the downloaded SetUp.EXE to the directory PRODUCT\NTAgent\Eng\v200 and replace the existing SetUp.EXE. 4. Burn a new CD from your hard disk</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-11-15</span> </div> </div> </div> Windows Server Agent Sun, 14 Nov 2004 23:00:00 +0000 mfuster 1666 at http://www.tango04.com http://www.tango04.com/support/avoiding-internal-dump-logs-vlogs-vcj-visual-control-jobs-and-other-products <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 98 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When I look at the Licensed Internal Code log from SST (System Service Tools) on my system I see entries with Mayor code 0200 and Minor code 1716. What can I do to avoid these? </div> </div> </div> <p>You can avoid these LIC log entries in V5R3 by applying the following PTF: MF34030. The following error description is from IBM: &quot;Vlog 0200 1716 may be logged when the system pointer input to MATSOBJ originates from executing MATINVS for another process.&quot; There are no PTFs available for other OS versions, however these LIC log entries should be innocuous.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2004-11-11</span> </div> </div> </div> General Information Wed, 10 Nov 2004 23:00:00 +0000 mfuster 1665 at http://www.tango04.com http://www.tango04.com/support/error-tcp84c6-occurs-upon-each-refresh-vcw <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 97 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> After installing the new version of VCW, we frequently see the error message TCP84C6 in the VCW Console. The error is also reported on the iSeries: &quot;Message ID . . . . . . : VCW0002 Severity . . . . . . . : 30 Message type . . . . . : Information Date sent . . . . . . : 11/02/04 Time sent . . . . . . : 08:08:25 Message . . . . : VISUAL Control for Windows: Program VWRTVRKA has ended abnormally...Cause . . . . . : Program VWRTVRKA of VISUAL Control for Windows has ended abnormally with the error code TCP subcode X&#039;F8F4&#039; in the instruction X&#039;C3F6&#039;.Recovery. . . . : Display the messages previously listed in the job log (DSPJOBLOG command) to locate the error cause. Contact your Authorized Dealer for more details: &quot; </div> </div> </div> <p>This is caused by a reported error in an IBM API (QtocLstNetCnn API) involving TCPIP that we use to retrieve &quot;TCPIP-NetStats Services Statistics&quot;. IBM has identified the problem and you can use the following PTFs to resolve this issue: In OS version V5R1 use PTF SI15603 In OS version V5R3</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2004-11-10</span> </div> </div> </div> General Information Tue, 09 Nov 2004 23:00:00 +0000 mfuster 1664 at http://www.tango04.com http://www.tango04.com/support/incorrect-values-cpw-cpw-interactive-and-machine-cpu <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 96 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why are the values for CPW, CPW interactive and Machine %CPU not correct on my i5 system? </div> </div> </div> <p>There was an error in the server module of VISUAL Control for Windows, it has been fixed. Also note that for OS/400 systems from V5R3 onward CPU usage performance data per processor represents VIRTUAL processors. Internally OS/400 works with these virtual processors when assigning, using, etc. resources instead of working with physical processors.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>9.0</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2004-10-15</span> </div> </div> </div> General Information Thu, 14 Oct 2004 22:00:00 +0000 mfuster 1668 at http://www.tango04.com http://www.tango04.com/support/problems-permanent-codes-suites-including-vcw-vcj-or-vcp <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 95 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> I have entered the permanent code for the VCW suite, however not all produts are activated. </div> </div> </div> <p>We have detected a problem in all permanent codes generated for suites including VCW, VCJ or VCP for the current product version. This problem DOES NOT affect temporary codes.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>For all permanent codes generated for the suites affected by this issue, we will also send a code for individually activating the products included in the suite.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>next cd</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Thu, 2004-10-14</span> </div> </div> </div> General Information Wed, 13 Oct 2004 22:00:00 +0000 mfuster 1669 at http://www.tango04.com http://www.tango04.com/support/graph-activity-level-visual-control-jobs-menu-does-not-match-cpu-percentage-values-control-p <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 94 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VCJ: 8.77 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> When installing the product from our last CD (040719) on systems running OS versions lower than V5R3, the CPU percentage values written in table JOBCTL/ACTIVITY are always 0. On systems running V5R3, these values are correct.JOBCTL/ACTIVITY is used to store average values between measurements (in the time window between measurements). Therefore, this issue doesn </div> </div> </div> <p>VCJ version 8.77 supports new measurement of CPU usage in V5R3. With V5R3, all CPU percentage values used in VCJ are calculated for the available CPU for the partition (as in WRKACTJOB in V5R3). Previously (V5R2 and prior releases) CPU percentage for a specific job was calculated for the total available time for the physical system. Thus, the algorithm used to calculate CPU percentage is different for V5R3 systems and prior versions. There was an error in the algorithm for systems running versions lower than V5R3.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>VCJ 8.79</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Fri, 2004-10-01</span> </div> </div> </div> General Information Thu, 30 Sep 2004 22:00:00 +0000 mfuster 1672 at http://www.tango04.com http://www.tango04.com/support/system-values-set-during-vcc-installation <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 93 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control Center </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Are there any additional system values that need to be changed before installing VISUAL Control products? </div> </div> </div> <p>When installing VISUAL Control products you will be prompted to confirm the following changes to system values: QPFRADJ must be set to 0 (which means no Pool adjustment. This is because pool configuration will be done by VCP) QDYNPTYSCD to 0 (which means off. This is because pool configuration will be done by VCP) QTSEPOOL to *BASE QPRCMLTTSK to 1 (i.e. off)</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-09-20</span> </div> </div> </div> VISUAL Control Center Sun, 19 Sep 2004 22:00:00 +0000 mfuster 1671 at http://www.tango04.com http://www.tango04.com/support/set-qvfyobjrst-during-installation <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 92 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <p>Before installing any Tango04 product on an iSeries make sure that the system value QVFYOBJRST is set to *1. Once you successfully complete the product installation restore QVFYOBJRST to its original value. See also technical issue 73 and 74 for more details on installation of Tango04 products.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-09-20</span> </div> </div> </div> All Products Sun, 19 Sep 2004 22:00:00 +0000 mfuster 1670 at http://www.tango04.com http://www.tango04.com/support/set-qalwobjrst-during-installation <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 91 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> All Products </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <p>Before installing any Tango04 product on an iSeries make sure that the system value QALWOBJRST is set to *ALL. Once you successfully complete the product installation restore QALWOBJRST to its original value. See also technical issue 73 and 74 for more details on installation of Tango04 products.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-09-20</span> </div> </div> </div> All Products Sun, 19 Sep 2004 22:00:00 +0000 mfuster 1680 at http://www.tango04.com http://www.tango04.com/support/applying-rules-partitions-lpar-tuner <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 89 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> VISUAL Control LPAR Tuner </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> If I have ten partitions and want to apply the same rules to the first five partitions, and a different set of rules to the second five partitions, is it possible to treat them as two groups of five as opposed to ten individuals? </div> </div> </div> <p>If you are referring to the configuration, it is not possible to distribute a configuration to several partitions. Each partition must be configured separately. If you are referring to the fact that minimums and maximums of five partitions are summed and considered as one by LPAR Tuner, it is also not possible because it would reduce the efficiency of LPAR Tuner. The tuning algorithm is much more efficient if each partition is configured individually.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-03-01</span> </div> </div> </div> VISUAL Control LPAR Tuner Sun, 29 Feb 2004 23:00:00 +0000 mfuster 1679 at http://www.tango04.com http://www.tango04.com/support/transferring-filters-generated-visual-message-center-as400-another-system <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 88 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> NULL </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> How can I transfer a filter in VISUAL Message Center from one AS/400 system to another? </div> </div> </div> <p>To do this transfer, you will need the following files from the source AS/400 system (where you have the complete configuration): General VMC Filters: B_DETECTOR/FLFED01P Security Agent Filters: B_DETECTOR/AUFED01P You will substitute their equivalents in the target AS/400. However, before you proceed, we recommend that you shut down the T4NICELINK subsystem while you are carrying out this substitution and restart it once you are finished. Once you have substituted the previously mentioned files, verify that the product is using them correctly (e.g.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>NULL</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-03-01</span> </div> </div> </div> <p><a href="http://www.tango04.com/support/transferring-filters-generated-visual-message-center-as400-another-system" target="_blank">read more</a></p> General Information Sun, 29 Feb 2004 23:00:00 +0000 mfuster 1678 at http://www.tango04.com http://www.tango04.com/support/visual-control-windows-error-type-error-cant-compare-types-boolean-and-string-they-are-not-c <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 87 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 8.50 </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> In VISUAL Control for Windows, why do I get the error &quot;Type error: Can&#039;t compare types Boolean and String, they are not compatible&quot;? </div> </div> </div> <p>A minor incompatibility issue exists in 8.50 with previous versions of VISUAL Control for Windows: The process for working with boolean-type variables has changed. In alarm filters, when creating advanced conditions, it was previously necessary to use the constants TRUE and FALSE with quotation marks: &amp;UPS_ACTIVE = 'TRUE'</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>Now, you must *not* use quotation marks with the variables, as shown here: &amp;UPS_ACTIVE = TRUE</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Wed, 2004-02-04</span> </div> </div> </div> General Information Tue, 03 Feb 2004 23:00:00 +0000 mfuster 1677 at http://www.tango04.com http://www.tango04.com/support/some-ibm-ptfs-cannot-be-applied-either-temporarily-or-permanently-interactive-session-where- <div class="field field-type-number-integer field-field-techissues-number"> <div class="field-label">Tech Issue Number:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> 86 </div> </div> </div> <div class="field field-type-content-taxonomy field-field-techissues-product"> <div class="field-label">Product:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> General Information </div> </div> </div> <div class="field field-type-text field-field-techissues-versions"> <div class="field-label">Versions:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> all VMC an </div> </div> </div> <div class="field field-type-text field-field-techissues-question"> <div class="field-label">Question:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> Why am I having problems applying this IBM PTF? </div> </div> </div> <p>Some IBM PTFs cannot be applied (either temporarily or permanently) from an interactive session where Crash Preventer is active.</p> <div class="field field-type-text field-field-techissues-workaround"> <div class="field-label">WorkAround:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>To safely install any PTF, please make sure that you are applying it from a session that is NOT being monitored by Crash Preventer. To do this, you may install PTFs from a subsystem that is not being controlled by Crash Preventer, or terminate the Crash Preventer monitor by issuing the following command: B_DETECTOR/ENDCPRMON Next, start a new 5250 interactive session which will not be controlled by Crash Preventer. Alternatively, you can safely install any IBM PTFs or cumulative packages when the system is in restricted state, or install them in delayed mode (at IPL time). Applying certain PTFs from a session controlled by Crash Preventer may produce unpredictable results in system behavior (not necessarily related to Crash Preventer), including the message &quot;MCH3402: Tried to refer to all or part of an object that no longer exists&quot;. If you suspect that an IBM PTF has been applied from a session controlled by Crash Preventer, you may contact Tango/04 Computing Group Support for help. Our technicians may determine if that has happened and assist you in correcting the problem.</p> </div> </div> </div> <div class="field field-type-text field-field-techissues-versionfix"> <div class="field-label">Version with fix:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <p>N/A</p> </div> </div> </div> <div class="field field-type-datetime field-field-techissues-date"> <div class="field-label">Date:&nbsp;</div> <div class="field-items"> <div class="field-item odd"> <span class="date-display-single">Mon, 2004-02-02</span> </div> </div> </div> General Information Sun, 01 Feb 2004 23:00:00 +0000 mfuster