| In
2001, Tango/04 integrated two-way SMS messaging support
into the enterprise
system management solution.
When critical events are detected on iSeries or Windows
servers, a text message can be sent via SMS, the emerging
global standard for text messaging. System operators can
be alerted to system problems anywhere in the world.
The Direct SMS system also allows to
reply to messages, allowing operators full remote control
of their systems.
Tango/04 chose to implement SMS messaging
because it is superior to analogue pager systems or
email message delivery.
User benefits
- Instant messaging - telecom networks
deliver messages faster than email servers
- Reliable and secure - the messages
always arrives, SMS technology features receipt confirmation
to sending device
- Cheap - both hardware and ongoing
charges are very low
- Lightweight devices - mobile phones
are highly portable
- Two-way communications - allows
message replies, remote system management
- Coverage - SMS is supported throughout
the world, represents the latest communications technology
- Industry standard - SMS has been
adopted as the standard messaging service by all industries,
particularly the media
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