SmartConsole is the central point for managing all your business services and processes: analyzing, diagnosing, and answering events generated by any system or service from your business in real time. It is the centerpiece of the VISUAL Message Center correlation layer, responsible for correlating the data provided by monitors and triggering predefined customizable actions depending on the nature of the data. Furthermore SmartConsole also plays an important role in the presentation of the data generated in the VISUAL Message Center solution.

Intuitive and user-friendly design makes it easy-to-use and allows the modeling and creation of custom consoles, dashboards, predefined actions, alerts, and enterprise views for every IT platform, business line, service, and process.

Know Business Impacts in Real Time

From customizable Business Views, SmartConsole lets you monitor your whole organization at a glance and in real time. It has never been so easy to view the impact a single event may have on your whole business. Build a hierarchal view of your business's structure and be able to determine which business areas are affected by problems in specific applications, systems, communications or components, drilling down to the important detail you need to solve the problem.

Fast everywhere

Everything is incredibly fast in SmartConsole, and many internal operations have been optimized for maximum speed.

• Actions in the tree such as creating, moving, etc. are almost instantaneous, even if the model has hundreds of thousands of components.
•  For most operations, the processing time is not influenced by the number of elements in the Service Model, so your response times will be consistent even when dealing with a huge tree.
• HyperHashing© technology allows processing messages at light speed.
• Most events can be responded to automatically, executing complex commands remotely and distributing alerts according to detailed filters and conditions.

No programming required

SmartConsole provides advanced root-cause analysis, color coding, message enrichment, and other high end features with minimal training and no programming required! SmartConsole is intuitive and configuration based rather than script based, which means you copy and paste the items you need and the scripting is done in the background automatically.

Automated dependency mapping rules

ALEV functions (for advanced users) provide for the creation of rules that automate the maintenance of dependencies among elements in the model. By using this advanced functionality, new nodes can be populated, updated, and deleted from the SmartConsole tree automatically as they are maintained in ThinkServer, saving you a lot of time and effort.

Incredible scalability

SmartConsole can support about half a million components per Service Model (and you can add as many nodes as you want).

Graphical Propagation Rules Editor

Configure how every component affects your business: With the Graphical Propagation Rules Editor, you can easily model business services without the need for a CMDB.

Powerful Alarms and Actions

Be notified through the network, e-mail, wireless devices, or automatically execute any Action Set in response to events. Chainable Action Sets are also available, as well as advanced calendar options with working days / holidays to change behavior according to date or time.

Rapid Access to Problem Solving Tools

Automatically access unique debugging and remote support tools in response to system messages. Integrate easily with Help Desk products, Frameworks, etc. Use our advanced automation features, including user defined variables, pre-action and post-action lists, regular expressions, and much more.

Attractive Icons and Views

SmartConsole boasts a beautiful set of status icons making it aesthetically pleasing. Many of them are in high-definition, and there are several sets of different resolutions in order to be able to adapt to the increasing resolution of monitors. The new collection of icons consists of nearly 250 different sets, and each set is available in five different resolutions (256x256, 128x128, 64x64, 32x32 and 16x16 pixels). Versions of the icons for people with color blindness are also available.