"The project took between three and four weeks, it was really fast"
Real-time management of your infrastructure, applications and Critical Business Service Management (BSM)
You can now know at all times when end-users or critical services are being affected and the reasons for these situations. Get historical data analysis, enabling the identification of failure points and the establishment of a process of continuous improvement.
- Critical Business Services and applications
- Web Applications (including contents and transactions)
- CRM applications, mail servers and applications, ERP and more.
- Monitoring of SLA’s (Service Level Agreements)
- The leading operating systems on the market (Windows, Unix, iSeries and more)
- Databases (SQL Server, Oracle and more)
- Communications, telephone, security devices, etc.
- And much more!
- Optimize IT department productivity integrating IT management with business objectives
- Continuous improvement in Service Levels as a result of proactive management
- Increase operational efficiency by reducing unproductive time
- Decision-making made easier by visibility in critical applications