"Fortunately we chose Tango/04, especially because the new regulation is even more demanding than the previous ones"

"Finally, we can monitor our entire IT infrastructure in a simple and intuitive manner, centralizing everything in a single console. Custom reports help us demonstrate the achievement of SLAs."

"Tango/04 proved to be a very positive answer to our exhaustive monitoring needs"

"Thanks to VISUAL Message Center, the IT Department gets daily information in real time of any security incident that occurs in the company"

"I love the product! Tango/04 has allowed us to rapidly implement SOX controls, while VISUAL Message Center helps keep our IT infrastructure health"

"Tango/04 software allowed us to implement efficient compliance controls in record time. It surpassed our expectations. We are very happy"

"It is easy to use it, has incredibly short deployment times, is more affordable and the know-how stays here in ING"

"Tango/04 helps us pass audits much more quickly"

"Without the electronic receipt of orders our business comes to a complete standstill. It is therefore extremely important that the order process can be carried out at all times"

"It is a solution compatible with ITIL V3 that can be adapted to any CIO’s needs"

"Tango/04 solutions help with the visibility, over all through the business, not just applications"

"Besides offering a better price, we found it functional and easy to use. It is very visual, easy to manage and maintain"

"Accomplishment of Service Level Agreements were visible right from the start. The systems' average response time immediately plunged to half the maximum level established at our SLA."

"We can now say that we are the most advanced branch in our region when it comes to monitoring"

"The project took between three and four weeks, it was really fast"

"We would arrive in the morning, and find that overnight processes had failed. This could be catastrophic. With Tango/04 now we can rest easy."

"Enhanced response times and accomplishment of Service Level Agreements were visible right from the start"

"Configuring the Tango/04 software was very easy"

"The implementation was fast and simple"

"Products from Tango/04 suit us so well that we cannot even imagine working without them! It is also very good that whenever we need their assistance, it is readily available."

“If we cannot receive our orders online our business grinds to a halt”

"VISUAL Message Center has helped us easily implement ITIL. Our managers and customers are happy, and of course we are happy too."

"With Tango/04, we have made a quantum leap in the quality of our business services."

“The project really works. This gives visibility and credibility to the department”
 

"We monitor the entire process - from the initial card request until the delivery of the card to the client - including all internal processes and third parties involved. Without Tango/04 we would lose overview of these complex processes"

“We use VISUAL Message Center to monitor each of our servers in detail, which used to be impossible due to time constraints. Now the software does it for us”

"Not only does Tango/04 monitor servers, it can also control business processes"

"With Tango/04 we have more control, more security and systems that work better. We can now focus on new projects."

"What I like about Tango/04 is the flexibility it offers you to manage incidents proactively"

"Tango/04’s VISUAL Security Suite has allowed us to rapidly implement SOX controls"

"Tango/04 gave us visibility and proactivity"

"With this project we have improved our systems without increasing our resources. Tango/04 has really helped us"

"Tango/04 solutions have adapted to our needs so well that now we cannot imagine working without them"

“Tango/04 solutions have adapted to our needs so well that now we cannot imagine working without them”

"Traditional monitoring solutions were too expensive, too complex and not at all flexible"

"We were able to align two worlds: IT and business. Now we can control whole processes and determine the root cause of an incident very rapidly"

"VISUAL Message Center's rapid deployment, ease of use, usability and reliability were key in choosing this monitoring solution."

"The implementation was very successful. It was done in the estimated time, without any problems whatsoever"

Real-time management of your infrastructure, applications and Critical Business Service Management (BSM)

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A simple and dynamic way to minimize risk and improve proactivity. Everything is centralized in a single console: control events from business services, critical applications and technological infrastructure components, which may affect their availability or performance.

You can now know at all times when end-users or critical services are being affected and the reasons for these situations. Get historical data analysis, enabling the identification of failure points and for establishing a continuous improvement process.

Monitored Technology:

  • Critical Business Services and applications
  • Web Applications (including contents and transactions)
  • CRM applications, mail servers and applications, ERP and more.
  • Monitoring of SLA’s (Service Level Agreements)
  • The leading operating systems on the market (Windows, Unix, iSeries and more)
  • Databases (SQL Server, Oracle and more)
  • Communications, telephone, security devices, etc.
  • And much more!

     

Benefits:

  • Optimize IT department productivity integrating IT management with business objectives
  • Continuous improvement in Service Levels as a result of proactive management
  • Increase operational efficiency by reducing unproductive time
  • Decision-making made easier by visibility in critical applications