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Operations Monitoring with Tango/04
Easily control the
health of all your IT Infrastructure
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systems and applications to ensure optimal service
levels is not an easy task. Growing complexity,
connectivity and demand for new services make it
very difficult for IT departments to guarantee 24/7
availability, top performance and strong security
across platforms and applications.
Simplify complexity. Integrate
IT infrastructure management. Improve service
levels. This is what a monitoring solution should
empower you to achieve. But why do monitoring
projects often become as complex and difficult
to implement as the problems they are meant to
solve?
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An overview of IT Operations
Monitoring
Follow these links to learn more
about Tango/04's approach to IT Infrastructure
and Operations Monitoring:
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Simplify Complexity:
Tango/04's Approach to IT Operations Monitoring
A monitoring solution to manage
your IT operations must simplify your life. Ease
of configuration, rapid deployment and a fast
return on investment, can help you secure the
required funding and managerial commitment, and
deliver the desired results quickly. Tango/04's
approach and methodology will help you obtain
maximum productivity from your IT Operations Management
project by helping you optimize the Availability,
Performance, and Security of your company's critical
Business Services.
Be
proactive
Act before users and customers call
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Minimize
downtime
Get the information
and tools you need to solve complex problems
fast |
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Improve productivity
Automate the solution of simple, recurring
problems
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Be
in control
Measure and improve application performance
and Business Service levels |
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| Monitor
your IT operations the easy way
VISUAL Message Center, Tango/04's IT
Operations Monitoring and Business Service Management
solution, has been designed with simplicity in mind.
You and your team can set up and configure monitors
in minutes, even with basic training.
With average deployment times in the
range of a few days or weeks, VISUAL Message Center
delivers tangible value to companies of all sizes in
a fraction of the time required to implement other monitoring
frameworks.
Configuration of agents in VISUAL
Message Center can be performed literally in minutes
by using a very simple, intuitive and powerful IT Infrastructure
Management environment: the ThinkServer Monitoring Engine.
Easily setup agents for availability,
performance, security and operating health monitoring
of all your infrastructure components, including:
- Windows, Linux, UNIX, IBM,
AIX, HP-UX, Sun Solaris and IBM iSeries servers
- SQL Server, Oracle and DB2
databases
- Web applications (including
content and transactions)
- Network services (TCP/IP,
FTP, SNMP, ports, email, devices and more)
- Applications (SAP, WebSphere,
Exchange Server, Citrix, CRM and more)
- Security components (firewalls,
antivirus, IDS and more)
- User accounts (roles, profiles,
superusers, passwords, user resetting and management)
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solution for today and tomorrow
The modular architecture of VISUAL
Message Center allows you to begin implementing your
IT Monitoring solution one step at a time, tackling
the most critical issues first and prioritizing your
project by platform, application or Business Service.
Building all the way up from infrastructure components,
you can easily and quickly gain control over your entire
IT operation.
Companies who implement VISUAL
Message Center can use the same software solution to
embark on more ambitious future projects, such as Security
Auditing and Compliance and Business
Service Management (BSM).

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| Your
company's infrastructure dashboard
VISUAL Message Center's graphical interface,
SmartConsole, is an intuitive interface that provides
you with a central point for consolidating, analyzing,
diagnosing and responding to events from any system
or service in your IT Infrastructure.
The SmartConsole lets you monitor
your whole organization at a glance and in real time
by helping you create custom consoles, dashboards and
Enterprise Views for every IT platform, location, business
service or LOB. Operators can see a fully detailed technical
dashboard of a system's state, while managers can obtain
high-level Enterprise Views that show the condition
of critical business processes and services.
Improve and guarantee your
service levels
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Use SmartConsole
to easily create Enterprise Views that display the
health of your entire IT infrastructure. Color-coded
icons will show you the current status of any critical
component so that you can react to problems quickly
and proactively. |
Automate and manage
operations
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Operational management
views, accessible over the Web, will help your IT
personnel assess the business impact of any event
in the infrastructure instantly. Prioritize problem
resolution and align your infrastructure with your
business objectives. |
Build the path to
Business Service Management
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High-level Enterprise
Views provide Business Unit Managers, C-level executives
and non-technical supervisors with easy - to - understand
dashboards that demonstrate current service levels.
Integrate business data in the SmartConsole and
implement successful BSM strategies in record time,
using the same software solution. |
Protect your business
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The same solution
can be the foundation for a comprehensive Security
Compliance project. Companies all around the world
use Tango/04 as their standard solution to comply
with SOX, PCI, HIPAA, corporate audits, COBIT, ISO/IEC
17999/27001 and Central bank regulations. In fact,
10 out of 20 of the largest banks in the world use
Tango/04 technology to automate the control of their
current security policy and produce reports required
to demonstrate compliance. . |
Demonstrate results
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Reports showing
SLA achievement are easy to produce, including the
real reasons why Service Levels were not achieved
(or, even if achieved, which components were performing
poorer). This simplifies the strategic management
of Business Services by focusing on the components
that really affect the services the most. Cost-justifying
investments are enormously simplified, and IT and
business can talk in the same language. |
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