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Real-Time Security & Compliance Management
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Download our white paper and discover how to Future-Proof your Monitoring Project

Download other IT monitoring white papers from our Downloads website

Visit the VISUAL Message Center homepage

Download our BSM brochure

Infrastructure Security Applications & Business Service Management (BSM)

Operations Monitoring with Tango/04
Easily control the health of all your IT Infrastructure
Managing systems and applications to ensure optimal service levels is not an easy task. Growing complexity, connectivity and demand for new services make it very difficult for IT departments to guarantee 24/7 availability, top performance and strong security across platforms and applications.

Simplify complexity. Integrate IT infrastructure management. Improve service levels. This is what a monitoring solution should empower you to achieve. But why do monitoring projects often become as complex and difficult to implement as the problems they are meant to solve?

 

Download our white paper and discover how to Future-Proof your Monitoring Project

Download other IT monitoring white papers from our Downloads website

Visit the VISUAL Message Center homepage

Download our BSM brochure

An overview of IT Operations Monitoring

Follow these links to learn more about Tango/04's approach to IT Infrastructure and Operations Monitoring:

Simplify Complexity: Tango/04's Approach to IT Operations Monitoring

A monitoring solution to manage your IT operations must simplify your life. Ease of configuration, rapid deployment and a fast return on investment, can help you secure the required funding and managerial commitment, and deliver the desired results quickly. Tango/04's approach and methodology will help you obtain maximum productivity from your IT Operations Management project by helping you optimize the Availability, Performance, and Security of your company's critical Business Services.

Be proactive
Act before users and customers call
Minimize downtime
Get the information and tools you need to solve complex problems fast

Improve productivity
Automate the solution of simple, recurring problems

Be in control
Measure and improve application performance and Business Service levels

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Monitor your IT operations the easy way

VISUAL Message Center, Tango/04's IT Operations Monitoring and Business Service Management solution, has been designed with simplicity in mind. You and your team can set up and configure monitors in minutes, even with basic training.

With average deployment times in the range of a few days or weeks, VISUAL Message Center delivers tangible value to companies of all sizes in a fraction of the time required to implement other monitoring frameworks.

Configuration of agents in VISUAL Message Center can be performed literally in minutes by using a very simple, intuitive and powerful IT Infrastructure Management environment: the ThinkServer Monitoring Engine.


Easily setup agents for availability, performance, security and operating health monitoring of all your infrastructure components, including:

  • Windows, Linux, UNIX, IBM, AIX, HP-UX, Sun Solaris and IBM iSeries servers
  • SQL Server, Oracle and DB2 databases
  • Web applications (including content and transactions)
  • Network services (TCP/IP, FTP, SNMP, ports, email, devices and more)
  • Applications (SAP, WebSphere, Exchange Server, Citrix, CRM and more)
  • Security components (firewalls, antivirus, IDS and more)
  • User accounts (roles, profiles, superusers, passwords, user resetting and management)
A solution for today and tomorrow

The modular architecture of VISUAL Message Center allows you to begin implementing your IT Monitoring solution one step at a time, tackling the most critical issues first and prioritizing your project by platform, application or Business Service. Building all the way up from infrastructure components, you can easily and quickly gain control over your entire IT operation.

Companies who implement VISUAL Message Center can use the same software solution to embark on more ambitious future projects, such as Security Auditing and Compliance and Business Service Management (BSM).


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Your company's infrastructure dashboard

VISUAL Message Center's graphical interface, SmartConsole, is an intuitive interface that provides you with a central point for consolidating, analyzing, diagnosing and responding to events from any system or service in your IT Infrastructure.

The SmartConsole lets you monitor your whole organization at a glance and in real time by helping you create custom consoles, dashboards and Enterprise Views for every IT platform, location, business service or LOB. Operators can see a fully detailed technical dashboard of a system's state, while managers can obtain high-level Enterprise Views that show the condition of critical business processes and services.

Improve and guarantee your service levels

Use SmartConsole to easily create Enterprise Views that display the health of your entire IT infrastructure. Color-coded icons will show you the current status of any critical component so that you can react to problems quickly and proactively.

Automate and manage operations

Operational management views, accessible over the Web, will help your IT personnel assess the business impact of any event in the infrastructure instantly. Prioritize problem resolution and align your infrastructure with your business objectives.

Build the path to Business Service Management

High-level Enterprise Views provide Business Unit Managers, C-level executives and non-technical supervisors with easy - to - understand dashboards that demonstrate current service levels. Integrate business data in the SmartConsole and implement successful BSM strategies in record time, using the same software solution.

Protect your business

The same solution can be the foundation for a comprehensive Security Compliance project. Companies all around the world use Tango/04 as their standard solution to comply with SOX, PCI, HIPAA, corporate audits, COBIT, ISO/IEC 17999/27001 and Central bank regulations. In fact, 10 out of 20 of the largest banks in the world use Tango/04 technology to automate the control of their current security policy and produce reports required to demonstrate compliance. .

Demonstrate results

Reports showing SLA achievement are easy to produce, including the real reasons why Service Levels were not achieved (or, even if achieved, which components were performing poorer). This simplifies the strategic management of Business Services by focusing on the components that really affect the services the most. Cost-justifying investments are enormously simplified, and IT and business can talk in the same language.

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Infrastructure Security Applications & Business Service Management (BSM)

 

 

 
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